BSOD randomly

s00ther

New member
Local time
8:42 AM
Messages
1
Hallo guys, first post here :P
I got a problem that I can't figure out.

I randomly get a BSOD, i got it during:
- playing Heroes of the Storm
- playing Dota2
- Browsing on FB
- watching a movie with VLC

don't know what to do :/

I attached the last minidump.

Hope you can help me.

Thanks
s00ther
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Professional x64
CPU
i7-4700MQ
Memory
8GB
Graphics Card(s)
GeForce GT730M - Intel HD 4600
Hello, s00ther and welcome to the forums. you stated you attached the last minidump, do you have more/ If so, run the BSOD posting instructions again and don't edit the file. Please send everything with it.

Your dump said

Code:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
 
[COLOR=red]Probably caused by : Netwsw02.sys[/COLOR] ( Netwsw02+16087 )

Netwsw02.sys is your Intel® Wireless WiFi Link Adapter If it is part of the Laptop, please try to update it from the Lenovo web site for your laptop. Your current driver is not that old.

Code:
 Netwsw02
start             end                 module name
fffff880`08456000 fffff880`087c9000   Netwsw02 T (no symbols)           
    Loaded symbol image file: Netwsw02.sys
    Image path: \SystemRoot\system32\DRIVERS\Netwsw02.sys
    Image name: Netwsw02.sys
    Timestamp:        [COLOR=red]Mon Mar 23 04:04:01 2015[/COLOR] (550FD701)
    CheckSum:         00353B66
    ImageSize:        00373000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Also, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Let us know about the other dump files and the scan as well as how your laptop performs after doing that.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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