Solved BSOD recurring randomly, error 0x000000d1

[kemimich]

After perusing your site and trying to get the BSOD taken care of, it still continues to take place randomly, not constantly. It may go a day or two with no problems.

I have uninstalled ZoneAlarm and am only using Microsoft Essentials along with SuperAntiSpyware.

I attempted to update all of my drivers and I believe I have successfully done so. Attached is the data requested using the SevenForums Diagnostic Tool.

I would appreciate any and all help in trying to solve this problem.

 

[koolkat77]

Welcome to SevenForums.

From your msinfo file it looks like Zone Alarm is still there.

Start Menu\Programs\Check Point\ZoneAlarm	Public:Start Menu\Programs\Check Point\ZoneAlarm	Public

Uninstall it using the Free version of Revo Uninstaller. Uninstall using Advanced Mode which gives you an option to delete leftover registries of the program.

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
​

• Microsoft Security Essentials - Free Antivirus for Windows
  • Malwarebytes - Free
    • http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Daemon Tools

Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Perform a System File Check:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Free up the start-up, nothing except the antivirus is usually needed.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Let us know the results.

 

[kemimich]

Thank you for you detailed assistance. I was able to do everything as you suggested. During the system file check, it fixed some errors. We'll have to let everything run and see if there are any more problems.

Thanks again for taking the time to assist.

 

[koolkat77]

No problem.

Glad to help

 

[koolkat77]

Any new BSOD-s?

 

[kemimich]

Hi Koolkat77. Thanks for caring and wanting to follow up! I was just about to post that I haven't had any more BSOD after your suggestions. Thanks!

 

[koolkat77]

My pleasure
Happy computing!