BSOD repeated problem and shockwave flash keeps crashing

aarrgghhlnln

New member
Local time
8:27 PM
Messages
23
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88007B41F18
BCP3: FFFFF88007B41770
BCP4: FFFFF88000E5BB77
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061212-21013-01.dmp
C:\Users\Steven\AppData\Local\Temp\WER-39827-0.sysdata.xml


windows installation is not very old weeks-months
im on windows 64-bit home premium
it was a upgrade from vista cd
all hardware installed christmas except hard drives which are abit old but ran fine on xp


system spec
quad core amd 3.7ghz
nvidia geforce 560 ti
msi mobo
8gb corsair vengeance ram
600w psu
 

My Computer

OS
windows 7 home premium 64 bit
Please run these free hard drive diagnostics on All hard drives (all of the BSOD's blame the NTFS file system on your hard drives): http://www.carrona.org/hddiag.html

Have you recently switched from an ATI video card? There are remnants of it on your system.
Please uninstall all ATI video stuff (but NOT any AMD chipset stuff).

Here's why I'm concerned about the ATI video:
AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:
[FONT=lucida console]
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AtiPcie64.sys   Wed Mar 10 09:33:45 2010 (4B97ADC9)
GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
usbfilter.sys   Mon Nov 29 04:50:21 2010 (4CF3775D)
Rt64win7.sys    Fri Jun 10 02:33:15 2011 (4DF1BAAB)
nvhda64v.sys    Wed Apr 18 13:07:54 2012 (4F8EF4EA)
hamachi.sys     Thu Feb 19 05:36:41 2009 (499D3639)
amdiox64.sys    Thu Feb 18 10:17:53 2010 (4B7D5A21)
RTKVHD64.sys    Tue Aug 30 05:24:37 2011 (4E5CAC55)
AODDriver2.sys  Wed Jun 15 04:38:35 2011 (4DF86F8B)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=AtiPcie64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=hamachi.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

BSOD BUGCHECK SUMMARY
Code:
[FONT=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061212-21013-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Tue Jun 12 05:27:30.450 2012 (UTC - 4:00)
System Uptime: 0 days 2:22:21.042
Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+2b49 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  VSSVC.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!_??_::FNODOBFM::_string_+2b49
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`07b41f18 fffff880`07b41770 fffff880`00e5bb77
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-29437-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sun Jun  3 21:48:46.570 2012 (UTC - 4:00)
System Uptime: 0 days 9:06:15.179
Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+2b49 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  VSSVC.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!_??_::FNODOBFM::_string_+2b49
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`05314f18 fffff880`05314770 fffff880`00da1b77
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060312-30622-01.dmp]
Built by: 7600.16988.amd64fre.win7_gdr.120401-1505
Debug session time: Sat Jun  2 20:02:01.697 2012 (UTC - 4:00)
System Uptime: 0 days 6:47:22.445
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+2b19 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!_??_::FNODOBFM::_string_+2b19
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`06befbc8 fffff880`06bef430 fffff880`0103fb07
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
did hard drive scans one of them crashed during scan so right clicked and used check now to repair. uninstalled AODDriver4.01 couldnt find AODDriver2.sys and never had ati but my mobo might have one built in not done any overclocking on this thing and im still having BSOD's
 

My Computer

OS
windows 7 home premium 64 bit
Zip up the memory dumps from C:\Windows\Minidump and upload them with your next post.
AODDriver2.sys is a royal PITA.
Here's the second set of instructions that I've written for this:
If AODDriver2.sys is still present and the software/device isn't present and the driver isn't needed - then please do this (thanks to jcgriff2):
Bring up elevated Admin cmd prompt -
START | type cmd.exe | RIGHT-click on cmd.exe | "Run as Administrator" | type/ paste the following -
Code:
where /r c:\ /f /t AODDrive*.* > 0 & start notepad 0
It may take a few minutes.

A Notepad will open wth the results.
Please post the results in your next post.


Then:
- create a System Restore point.
- create a System Repair disc and ensure that it works. To do this, go to Start...All Programs...Maintenance...Create a System Repair Disc
- uninstall all ATI video stuff using Control Panel...Programs...Uninstall a program (this may make the next 3 steps unnecessary - if so, just continue on).

- check in services.msc to see if there is an AOD service. If there is, set it to "Disabled" for the startup type.
- then disable any startups that name AODDriver2.sys using Autoruns (free from here: Autoruns for Windows )
- rename AODDriver2.sys to AODDriver2.BAD (it's probably in C:\Windows\System32\drivers)
----------01 June 2012 - Owner found AOD in C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64

- reboot and see if that fixes the problem(s). Check in C:\Windows\System32\drivers (or the other folder) to be sure that it stays renamed.
- install fresh video drivers using the procedure here: ATI video cards - DRIVER ONLY installation procedure
DO NOT install the full Catalyst Control Center package!!!
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
did scan

created back up couldnt find any ati drivers i have catalyst control center installed but dont know how to uninstall couldnt find AODDriver i dont have a ati card and never have had created restore point here is the results
 

My Computer

OS
windows 7 home premium 64 bit
also the problems are mainly happening when im playing a game on the pc
 

My Computer

OS
windows 7 home premium 64 bit
forgot the minidump's

forgot the minidump's sorry
 

My Computer

OS
windows 7 home premium 64 bit
AODDriver2.sys is located in: C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys
Please:
- create a System Restore point.
- create a System Repair disc and ensure that it works. To do this, go to Start...All Programs...Maintenance...Create a System Repair Disc
- uninstall all ATI video stuff using Control Panel...Programs...Uninstall a program (this may make the next 3 steps unnecessary - if so, just continue on).

- check in services.msc to see if there is an AOD service. If there is, set it to "Disabled" for the startup type.
- then disable any startups that name AODDriver2.sys using Autoruns (free from here: Autoruns for Windows )
- rename AODDriver2.sys to AODDriver2.BAD (it's in C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys )

- reboot and see if that fixes the problem(s). Check in C:\Windows\System32\drivers (or the other folder) to be sure that it stays renamed.
- install fresh video drivers using the procedure here: ATI video cards - DRIVER ONLY installation procedure
DO NOT install the full Catalyst Control Center package!!!

Please uninstall Hamachi as it dates from 2009.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:
[font=lucida console]
AODDriver2.sys  Wed Jun 15 04:38:35 2011 (4DF86F8B)
AtiPcie64.sys   Wed Mar 10 09:33:45 2010 (4B97ADC9)
GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
RTKVHD64.sys    Tue Aug 30 05:24:37 2011 (4E5CAC55)
Rt64win7.sys    Fri Jun 10 02:33:15 2011 (4DF1BAAB)
amdiox64.sys    Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
hamachi.sys     Thu Feb 19 05:36:41 2009 (499D3639)
nvhda64v.sys    Wed Apr 18 13:07:54 2012 (4F8EF4EA)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)
usbfilter.sys   Mon Nov 29 04:50:21 2010 (4CF3775D)
[/font]

http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=AtiPcie64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=hamachi.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys

BSOD BUGCHECK SUMMARY

Code:
[font=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-21247-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jun 13 19:18:46.750 2012 (UTC - 4:00)
System Uptime: 0 days 0:57:34.358
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck 3B, {c0000005, fffff96000116fa9, fffff8800972f6a0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  iron.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`00116fa9 fffff880`0972f6a0 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-22136-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Jun 14 10:03:55.171 2012 (UTC - 4:00)
System Uptime: 0 days 0:18:36.389
BugCheck 3B, {c0000005, fffff88001099b77, fffff88003a6fa00, 0}
Probably caused by : fltmgr.sys ( fltmgr!FltpGetStartingCallbackNode+97 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  steamerrorrepo
FAILURE_BUCKET_ID:  X64_0x3B_fltmgr!FltpGetStartingCallbackNode+97
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`01099b77 fffff880`03a6fa00 00000000`00000000
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
SystemManufacturer = MICRO-STAR INTERNATIONAL CO.,LTD
SystemProductName = MS-7596
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-22620-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Jun 14 14:18:35.162 2012 (UTC - 4:00)
System Uptime: 0 days 1:41:02.770
BugCheck 24, {1904fb, fffff88003192aa8, fffff88003192300, fffff880010da64d}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : fltmgr.sys ( fltmgr!FltpProcessOperationStatusCallbacks+2d )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_fltmgr!FltpProcessOperationStatusCallbacks+2d
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`03192aa8 fffff880`03192300 fffff880`010da64d
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
SystemManufacturer = MICRO-STAR INTERNATIONAL CO.,LTD
SystemProductName = MS-7596
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
my PC just turned off no warning or anything while playing again accidentally pressed check for solution so didn't see what error was when i turned it back on
 
Last edited:

My Computer

OS
windows 7 home premium 64 bit
another bluescreen said bad pool error on the bluescreen
 

My Computer

OS
windows 7 home premium 64 bit
Please zip up and upload the latest memory dumps for us to have a look at.
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
i dont think dump completed cant see any new dumps also i keep getting a pop up saying something like nvidia driver kernel 301.42 has working and recovered
 

My Computer

OS
windows 7 home premium 64 bit
The "recovered" thing is actually a BSODish sorta thing (STOP 0x117 error). They are very similar to STOP 0x116 errors and are troubleshot in the same way: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

You may have to remove the current drivers before downloading and installing a fresh set (as your drivers may be the most recent one's available).

Good luck!

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:
[font=lucida console]
AtiPcie64.sys   Wed Mar 10 09:33:45 2010 (4B97ADC9)
GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
RTKVHD64.sys    Tue Aug 30 05:24:37 2011 (4E5CAC55)
Rt64win7.sys    Fri Jun 10 02:33:15 2011 (4DF1BAAB)
amdiox64.sys    Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvhda64v.sys    Wed Apr 18 13:07:54 2012 (4F8EF4EA)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)
usbfilter.sys   Mon Nov 29 04:50:21 2010 (4CF3775D)
[/font]

http://www.carrona.org/drivers/driver.php?id=AtiPcie64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys

BSOD BUGCHECK SUMMARY

Code:
[font=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061712-21044-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jun 17 13:15:16.886 2012 (UTC - 4:00)
System Uptime: 0 days 5:29:44.105
BugCheck 19, {21, fffffa8008c36000, 1140, 8000001140}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+20ae89 )
BUGCHECK_STR:  0x19_21
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_21_nvlddmkm+20ae89
Bugcheck code 00000019
Arguments 00000000`00000021 fffffa80`08c36000 00000000`00001140 00000080`00001140
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
SystemManufacturer = MICRO-STAR INTERNATIONAL CO.,LTD
SystemProductName = MS-7596
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061812-22042-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jun 18 14:39:36.750 2012 (UTC - 4:00)
System Uptime: 0 days 6:07:03.901
BugCheck 3B, {c0000005, fffff9600024c612, fffff88009d4afd0, 0}
Probably caused by : win32k.sys ( win32k+22c612 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  conhost.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k+22c612
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`0024c612 fffff880`09d4afd0 00000000`00000000
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
SystemManufacturer = MICRO-STAR INTERNATIONAL CO.,LTD
SystemProductName = MS-7596
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
im being a bit dense with the instructions can u post a clear simple step by step to do on the instruction list?
also had another blue screen u want dump file?
 

My Computer

OS
windows 7 home premium 64 bit
What instructions? For the drivers - uninstall the old software/drivers, download fresh software/drivers, install the freshly downloaded software/drivers.

As for the STOP 0x116 -
- try newer drivers,
- make sure you don't touch the stuff inside the case unless it's unplugged from the wall and you've grounded yourself to the metal of the case.
- check to make sure power is getting to video card (check to make sure cord is firmly seated - if so equipped)
- check to make sure fan on video card is running
- check to make sure cooler on card isn't clogged
- check to make sure airflow is adequate to get to card and cool it.
- try another video card

Go ahead and post the next dump when you get time (we probably won't find anything different).
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
on latest driver all ready checked graphics card once
ill re-install driver how do i make completely clean install?
 

My Computer

OS
windows 7 home premium 64 bit
You may want to try Driver Verifier to see if it'll reveal an offending driver name: Driver Verifier Settings

Backup, Wipe, and "Clean Install" of Windows
For testing purposes, it's best to install Windows "clean".
This is, basically, installing it the way that Microsoft intended (using drivers from Windows Update).
This procedure is for Windows 7 and Vista.

You will need your installation/recovery DVD(s) before you start. Once you wipe the hard drive there's no going back!!!

1. Backup all your data.
This will wipe everything off of your hard drive, so anything that you want to keep will need to be saved elsewhere.

NOTE: If this is due to an infection, remember to scan the data with another system's current antivirus in order to locate and remove any malware.
NOTE: Disconnect any additional hard drives (internal and external) that you may have installed. This may break any multi-boot setups that you have, so be prepared to conduct recovery operations on them once you're done. Don't forget that, if this is due to an infection, the additional hard drives may be infected also.

2. Connect the system to the internet (if the system says disconnect from the Internet, then do so).

3. Use one of these free utilities to wipe the hard drive clean:
KillDisk ( Freeware Download Active@ KillDisk ).
DBAN ( DBAN Download | Darik's Boot And Nuke )
This will also delete any recovery partitions on the system - so the installation/recovery DVD's are essential!!!

4. Install Windows by booting from the installation/recovery DVD - DO NOT tweak any settings!!!

5. Visit Windows Update and get all updates

6. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)

7. Visit Windows Update and get the Service Packs for your system. (usually under Important Updates).
Read these notes for installing Windows 7 SP1: Learn how to install Windows 7 Service Pack 1 (SP1) and Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
Read these notes for installing Vista SP1: Learn how to install Windows Vista Service Pack 1 (SP1)
Read these notes for installing Vista SP2: Learn how to install Windows Vista Service Pack 2 (SP2)
Search Google/Bing for installing other OS's Service Packs.

8. Visit Windows Update and get any other available updates

9. Download, install, and update a free antivirus so you don't get infected while testing ( Free AntiVirus ).

10. Test to see if the problem remains.
If the problems persist, then the problem is most likely with your hardware.
If the problems are gone, then proceed with installing the latest version of your favorite programs, testing after each one for errors.

CAVEAT: If you have an Asus motherboard, check the date on the C:\Windows\System32\driver\ASACPI.sys file. 2004/2005 is a problem, 2009/2010 is OK. Updates are available at the Asus support website.

CAVEAT: If you have a Sony system, make sure that you DO NOT have the 2007 (or earlier) version of the Sony Firmware Extension Parser (SFEP.sys). Update this driver immediately!!!

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:
[font=lucida console]
AtiPcie64.sys   Wed Mar 10 09:33:45 2010 (4B97ADC9)
GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
RTKVHD64.sys    Tue Aug 30 05:24:37 2011 (4E5CAC55)
Rt64win7.sys    Fri Jun 10 02:33:15 2011 (4DF1BAAB)
amdiox64.sys    Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvhda64v.sys    Wed Apr 18 13:07:54 2012 (4F8EF4EA)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)
usbfilter.sys   Mon Nov 29 04:50:21 2010 (4CF3775D)
[/font]

http://www.carrona.org/drivers/driver.php?id=AtiPcie64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys

BSOD BUGCHECK SUMMARY

Code:
[font=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061812-22042-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jun 18 14:39:36.750 2012 (UTC - 4:00)
System Uptime: 0 days 6:07:03.901
BugCheck 3B, {c0000005, fffff9600024c612, fffff88009d4afd0, 0}
Probably caused by : win32k.sys ( win32k+22c612 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  conhost.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k+22c612
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`0024c612 fffff880`09d4afd0 00000000`00000000
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
SystemManufacturer = MICRO-STAR INTERNATIONAL CO.,LTD
SystemProductName = MS-7596
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
a few things ive noticed it only really happens on online games also is it ok if i restore from oem cd i got with it its a vista cd and i have upgrade to 7 aswell?
 

My Computer

OS
windows 7 home premium 64 bit

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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