BSOD + Restart At the Beginning of Smite Matches

loserless

New member
Local time
7:49 AM
Messages
3
Location
Cleveland
Hello. My BRAND NEW computer, made SPECIFICALLY for gaming, has been working incredibly well. Except for one incredibly inane hiccup that I have when playing my most-played game. This game is pretty much the reason that I even bought the new PC.

When attempting to play Smite, besides the graphics being generally laggy and choppy (which is annoying, considering my older pc ran it smoother than this one), my computer will BSOD, and instantly restart.

This happens anywhere from 20 seconds - 3 minutes into my first match of the day, and upon restarting my computer and re-entering the game, I am able to finish the match without any issues. (Besides the aforementioned choppiness - though that is not the main problem here.)

I do not have enough time before the restart to really examine the BSOD, so I can't quite tell you what the problem is. However, I have included the... File things in this post.

The choppiness is definitely present while playing Dungeon Defenders. I don't know if it's multiplayer games that are hurting my PC, or... ?

Thank you in advance.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bitAMD Phenom(tm) II X4 965 Processor. 3.62 GHz.6GB DDR3 RAMNVIDIA GeForce GTX 285. Integrated RAMDAC. 38...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Technology Co., Ltd. GA-790XTA-UD4.
OS
Windows 7 Professional 64 bit
CPU
AMD Phenom(tm) II X4 965 Processor. 3.62 GHz.
Memory
6GB DDR3 RAM
Graphics Card(s)
NVIDIA GeForce GTX 285. Integrated RAMDAC. 3816 MB.
Sound Card
NVIDIA Virtual Audio Device (Wave Extensible) (WMD)
Monitor(s) Displays
Haier
Screen Resolution
1768 x 992 (32 bit) (30 Hz)
Hard Drives
Toshiba HDWD110 ATA
PSU
Unknown.
Case
... It's black and plastic. Side of it with the fan clear...
Cooling
... A fan.
Keyboard
USB, manufacturer unknown.
Mouse
Dell
Internet Speed
Ping: 23 ms
Antivirus
Avast
Browser
Chrome
This problem will probably get better help in the BSOD section of the forums. I've asked the moderators to move it there.

Also, please fill out your system specs completely so that we can help you better. :)
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Thank you for replying! Sorry - I did not know that there was a specific thread for BSOD, but thank you for as well for correcting that.

I did my best to fill out the specs. Let me know if anything is unclear, or missing.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bitAMD Phenom(tm) II X4 965 Processor. 3.62 GHz.6GB DDR3 RAMNVIDIA GeForce GTX 285. Integrated RAMDAC. 38...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Technology Co., Ltd. GA-790XTA-UD4.
OS
Windows 7 Professional 64 bit
CPU
AMD Phenom(tm) II X4 965 Processor. 3.62 GHz.
Memory
6GB DDR3 RAM
Graphics Card(s)
NVIDIA GeForce GTX 285. Integrated RAMDAC. 3816 MB.
Sound Card
NVIDIA Virtual Audio Device (Wave Extensible) (WMD)
Monitor(s) Displays
Haier
Screen Resolution
1768 x 992 (32 bit) (30 Hz)
Hard Drives
Toshiba HDWD110 ATA
PSU
Unknown.
Case
... It's black and plastic. Side of it with the fan clear...
Cooling
... A fan.
Keyboard
USB, manufacturer unknown.
Mouse
Dell
Internet Speed
Ping: 23 ms
Antivirus
Avast
Browser
Chrome
I notice that you're overclocking your processor slightly. What kind of temperatures to you get with the CPU while gaming? Can you use something like HWiNFO to find out, please? It may be relevant.

HWiNFO, HWiNFO32/64 - Download
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Please remove all OC, OC is something that can cause many problems.

Please disconnect all unnecessary USB devices while troubleshooting.
Code:
0: kd> k
 # Child-SP          RetAddr           Call Site
00 fffff880`07b24208 fffff800`02afc1ce nt!KeBugCheckEx
01 fffff880`07b24210 fffff800`02a7d4ae nt! ?? ::FNODOBFM::`string'+0x3bc2f
02 fffff880`07b24370 fffff800`02bb60f0 nt!KiPageFault+0x16e
03 fffff880`07b24508 fffff880`055d2dd4 nt!ExAllocatePoolWithTag
04 fffff880`07b24510 fffff880`055cd50c [COLOR="Red"]usbccgp[/COLOR]!UsbcAcquireRemoveLock+0x70
05 fffff880`07b24570 fffff880`046717a1 [COLOR="red"]usbccgp[/COLOR]!USBC_Dispatch+0xbc
06 fffff880`07b245f0 fffff880`04671c52 [COLOR="red"]usbaudio[/COLOR]!USBType1BuildIsochUrbRequest+0x559
07 fffff880`07b246b0 fffff880`046cccef [COLOR="red"]usbaudio[/COLOR]!USBType1ProcessPin+0x22a
08 fffff880`07b24710 fffff880`046cce8c ks!CKsPin::ProcessingObjectWork+0xe3
09 fffff880`07b24760 fffff880`046cc487 ks!CKsPin::Process+0x70
0a fffff880`07b24790 fffff880`046cc1d1 ks!CKsQueue::AddFrame+0x1e7
0b fffff880`07b247d0 fffff880`046e526f ks!CKsQueue::TransferKsIrp+0x4a1
0c fffff880`07b24860 fffff880`046e47bb ks!CKsPin::DispatchDeviceIoControl+0x20b
0d fffff880`07b248c0 fffff880`046cb560 ks!KsDispatchIrp+0xdb
0e fffff880`07b248f0 fffff880`0478b825 ks!CKsDevice::PassThroughIrp+0xc0
0f fffff880`07b24930 fffff800`02d8b1cb ksthunk!CKernelFilterDevice::DispatchIrp+0x11d
10 fffff880`07b24990 fffff800`02d9f33a nt!IopSynchronousServiceTail+0xfb
11 fffff880`07b24a00 fffff800`02d9f3d6 nt!IopXxxControlFile+0xc27
12 fffff880`07b24b40 fffff800`02a7e613 nt!NtDeviceIoControlFile+0x56
13 fffff880`07b24bb0 00000000`7769bbaa nt!KiSystemServiceCopyEnd+0x13
14 00000000`024cf738 00000000`00000000 0x7769bbaa

Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
  • CPU
  • Mainboard
  • Memory
  • SPD*
  • Graphics
*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.


Please update the BIOS to version F3
GIGABYTE - Motherboard - Socket AM3 - GA-790XTA-UD4 (rev. 1.0)
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I hate to sound ignorant, but I have no idea what OC is, what over-clocking is, and I attempted to find my temps with the program given, but I made very little ground.

I have unplugged a USB headset, but my other three USBs are my mouse, keyboard, and wi-fi connector.

I have included screenshots, though they aren't simple print-screens, sorry.

The BIOs download given doesn't seem to work on my bit version of windows.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bitAMD Phenom(tm) II X4 965 Processor. 3.62 GHz.6GB DDR3 RAMNVIDIA GeForce GTX 285. Integrated RAMDAC. 38...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Technology Co., Ltd. GA-790XTA-UD4.
OS
Windows 7 Professional 64 bit
CPU
AMD Phenom(tm) II X4 965 Processor. 3.62 GHz.
Memory
6GB DDR3 RAM
Graphics Card(s)
NVIDIA GeForce GTX 285. Integrated RAMDAC. 3816 MB.
Sound Card
NVIDIA Virtual Audio Device (Wave Extensible) (WMD)
Monitor(s) Displays
Haier
Screen Resolution
1768 x 992 (32 bit) (30 Hz)
Hard Drives
Toshiba HDWD110 ATA
PSU
Unknown.
Case
... It's black and plastic. Side of it with the fan clear...
Cooling
... A fan.
Keyboard
USB, manufacturer unknown.
Mouse
Dell
Internet Speed
Ping: 23 ms
Antivirus
Avast
Browser
Chrome
OC = Overclocking

Overclocking is a practice of running the processor's speed faster than its native or rated speed either by multiplier adjustments on bios, or altering the system base clock.

For instance, your CPU normally clocks at 3.4GHz, but your system specs say that it is running at 3.62GHz. You have a Black Edition processor with an unlocked multiplier, and I assumed that you had bumped up the processor's speed multiplier based on your specs.

If it really is clocking the CPU at 3.62 GHz, you'll want to take it down to 3.4 GHz while you are sorting out the BSOD problem. That can easily be done in BIOS by setting the CPU's multiplier to 17.
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
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