BSOD restarting PC, error

[Teburninator]

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 4105

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8009E03730
BCP4: FFFFF80000B9C510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I was unable to copy anything from the PC as I got back to only see the windows has recovered from an unexpected shutdown. Is there anything I can do to help diagnose the problem?

Using a 'minidump viewer' I believe it is due to 'ntoskrnl.exe' Thanks for your help in addressing this!

 

[koolkat77]

Welcome to the forum

First try booting into safe mode:

Start your computer in safe mode - Windows Help

If successful, do the below:

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

 

[Teburninator]

Will do, I'll let you know the results tomorrow.

 

[koolkat77]

Take your time