BSOD/restarts/program crashes when doing graphically intensive things

Logiset

New member
Local time
11:46 PM
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I have suspicions that it may be heat damage to my graphics card, due to a fan pointing in the wrong direction. I would, however, want to run this past you guys.

P.S. How would you go about getting a copy of the information displayed on the BSOD log, so I can post it - to aid you further.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
AMD FX(tm)-4100 Quad-core 3.60GHz
Motherboard
Not aware
Memory
7.94 GB (I think mixed manufacturers)
Graphics Card(s)
Nvidia GeForce GTX 560 Ti
Hard Drives
Don't know origin, but it has around a 1TB capacity.
Antivirus
avast! FREE ANTIVIRUS
Browser
Chrome
Hello and welcome Logiset mate I have yet to see a GPU fan that can be installed the wrong way round to be honest - I stand to be corrected of course.


Now download Speccy and run it and open the graphics as in my pic and lest see what the temps are first. Speccy - Download do that using the snipping tool is easiest.

How to Use the Snipping Tool in Vista it says in Vista but is the same in 7 while you are at it a shot of the summary would be good too to see the CPU temp as well.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thank-you, for the quick reply.
To clear up confusion, the fan in question wasn't on the GPU itself, but rather on the case; I was afraid it may have affected airflow, around GPU.
The shots you asked for are attached, thanks again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
AMD FX(tm)-4100 Quad-core 3.60GHz
Motherboard
Not aware
Memory
7.94 GB (I think mixed manufacturers)
Graphics Card(s)
Nvidia GeForce GTX 560 Ti
Hard Drives
Don't know origin, but it has around a 1TB capacity.
Antivirus
avast! FREE ANTIVIRUS
Browser
Chrome
Well the temps look fine and the fan round the wrong way doesn't matter it would have sucked air out in any case (no pun intended) and past the GPU but better the right way round course LOL!!
Try reseating the GPU and RAM sticks and then if the machine is running try these for starters if you haven't already

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html

and run these


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
download from bleeping computer and delete any stuff they come up with.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks again, I am currently in the process of doing all the things you said - and will report back later.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
AMD FX(tm)-4100 Quad-core 3.60GHz
Motherboard
Not aware
Memory
7.94 GB (I think mixed manufacturers)
Graphics Card(s)
Nvidia GeForce GTX 560 Ti
Hard Drives
Don't know origin, but it has around a 1TB capacity.
Antivirus
avast! FREE ANTIVIRUS
Browser
Chrome
I've done everything, but the reseating. The antivirus stuff did pick up some stuff, but that didn't seem to be the problem - as I bluescreened shortly afterwards.
Here's a copy of the log:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007D7B038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\082313-13868-01.dmp
C:\Users\Joseph kelly\AppData\Local\Temp\WER-80075-0.sysdata.xml
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
AMD FX(tm)-4100 Quad-core 3.60GHz
Motherboard
Not aware
Memory
7.94 GB (I think mixed manufacturers)
Graphics Card(s)
Nvidia GeForce GTX 560 Ti
Hard Drives
Don't know origin, but it has around a 1TB capacity.
Antivirus
avast! FREE ANTIVIRUS
Browser
Chrome
Hmm you haven't mentioned what the PSU is in the specs Logiset just what is it and how old mate.

I have just been doing some stuff with PSU's and the restarts you are getting could possibly be to do with the device not functioning as it should.

You could try this http://www.sevenforums.com/tutorials/86648-psu-jump-start.html

and test out the leads for power (volts) keeping in mind correct volts do not always mean correct current (amps) which are directly related to the watts of whatever is being run off the PSU.
See what is happening at pin 8 on the 24 pin socket it is the grey lead and pertains to Power_Good and it should be between 2.4 to 6v.
Now this Power_Good is the self test the PSU circuitry has built into it and until the power is up to scratch the machine will just reset until it is. That is because under or over voltage will prevent the proper or even actual functioning of the board and components.

Sorry this is a bit long winded but is worth a look at and if it turns out to be the PSU being unstable or whatever then an easy fix - replace.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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