BSOD running 3rd party SDK in in-house software

Waf

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Hello,

Back story (feel free to skip):
I'm one of the devs for my company's main product. During our testing we've discovered that we blue-screen on some particular model of laptop (got it to happen on 3 different machines) that we have here.
We can reproduce it easily but not deterministically. Based on our testing so far it happens only when we use some 3rd party SDK to deal with multimedia operations (Can't do without it). We don't have access to the internals of that SDK and their support team is not exactly keen to help.

I therefore come to you guys for help in the hope that we can at least get more information out of the blue screen.

What I've tried so far:
I then proceeded to follow this: dump-files-configure-windows-create-bsod to configure the system for a minidump and this: blue-screen-death-bsod-posting-instructions
but SFDT popped an unhandled exception (Could not find file "C:\Winsows\EventApp.txt"). and didn't produce any output directory on the desktop.

I've tried to look at the minidump file (attached) with Blue Screen Viewer. It seemed to believe that hal.dll was to blame.

I then tried to configure verifier so it would produce more informative dumps but I was then unable to create any because of a lock-up during the BSOD at the "Initializing disk for crash dump" step.

And now I've got no idea what to do...
Any help on this would be greatly appreciated.
Many thanks

Some more details:
Running on a fully updated win7 Pro 32bit
Proc: Q740 i7
Ram: 4GB (Ram is not likely the source of the pb given we've replicated the issue on 3 separate machines)
Avast is not installed but McAfee is.
 

My Computer My Computer

At a glance

Windows 7 Professional 32bits
OS
Windows 7 Professional 32bits
It is stop 0x124, a hardware related crash.
Code:
[COLOR=Red]BugCheck 124[/COLOR], {4, 86ed0024, 0, 0}  
Probably caused by : GenuineIntel  
Followup: MachineOwner
 ---------
Follow the guide Stop 0x124 - what it means and what to try.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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