Solved BSOD shortly after system boot, IRQL_NOT_LESS_OR_EQUAL

billguncrash

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Hello, I've recently had a BSOD with the IRQL_NOT_LESS_OR_EQUAL error. I've had this BSOD a couple of times in the past, but after I rebooted it was alright. However today every time, shortly after I log in on Windows, this BSOD pops up. I've attached the BSOD report. Thanks for your help
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64-bit
CPU
i7-2670QM
Antivirus
Norton 360
Browser
Chrome
Welcome to the forum.

Pretty straight forward, caused by Norton/Symantec.

Code:
[FONT="Lucida Console"]
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\XENOPHON-VAIO----_01_12_2014_233524,73\111214-58796-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`03652000 PsLoadedModuleList = 0xfffff800`03895890
Debug session time: Thu Nov 13 03:55:50.677 2014 (UTC + 6:00)
System Uptime: 0 days 0:02:51.582
Loading Kernel Symbols
...............................................................
................................................................
..............................................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800036d0c3f}

*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )

Followup: MachineOwner
---------
[/FONT]
Please remove Norton.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

picture.php


 Clean boot

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the :orb:
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics


  • Double click and open my computer.
  • Right click on desired drive and hit properties.
  • Click on tools tab and Check now.

Read complete instructions on the tutorial: http://www.sevenforums.com/tutorials/433-disk-check.html

Other Tests:
 




 Temp Monitoring


Check for heating issues using Speccy or HWMonitor.


Upload a screen shot with either of the tools: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thanks a lot for your help. My issue has been resolved.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64-bit
CPU
i7-2670QM
Antivirus
Norton 360
Browser
Chrome
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