[BSOD] Some odd complications.

[TheSkipper]

Hi, I'm new here so if this is in the wrong section feel free to move it.

So, i've been getting BSOD's (A worrying amount) it only really happens while playing games,

Anyway the complication is when i do get a BSOD i get an interference/buzzing noise coming through the speakers and it appears that the BSOD freezes as it creates no minidump, the only minidumps i've been able to collect are ones generated from verifier.exe.

Main games that cause BSOD*:

- Far Cry 2 (Came with GPU)
- Crysis Warhead
- Crysis
- Supreme Commander: Forged Alliance
- The Sims 3
- Left 4 Dead

*As stated earlier, When BSOD Minidump is not created.

System:

OS: Win7 X64 Build 7100
CPU: Intel Q9550, 2.83 gHz
Motherboard: ASUS P5QSE Plus
Memory: Corsair XMS2 6400C5 (2X2GB)
Graphics Card(s): XFX nVidia GTX260
Sound Card: Onboard audio
Monitor(s) Displays: Samsung MK5 37" | ASUS 21.5"
Screen Resolution: 1360 X 768 | 1920 X 1080
Hard Drives: Western Digital Caviar Blue 250GB | Western Digital Caviar 250GB
PSU: Corsair HX850
Case: Antec Three-Hundred
CPU Cooling: ASUS Silent Knight II

The main BSOD message i recieve is: "IRQL_NOT_LES_OR_EQUAL"

Below i have tried to include all i can:

- Minidumps from verifier.exe (One more that was created by chance)
- DxDiag
- Photo's of BSOD's.

(On a side note, i haven't touched the clock speeds of the Memory, CPU or GPU)

If anymore info is needed i will be happy to provide.

Thanks,
Matt.

 

[zigzag3143]

Hi, I'm new here so if this is in the wrong section feel free to move it.

So, i've been getting BSOD's (A worrying amount) it only really happens while playing games,

Anyway the complication is when i do get a BSOD i get an interference/buzzing noise coming through the speakers and it appears that the BSOD freezes as it creates no minidump, the only minidumps i've been able to collect are ones generated from verifier.exe.

Main games that cause BSOD*:

- Far Cry 2 (Came with GPU)
- Crysis Warhead
- Crysis
- Supreme Commander: Forged Alliance
- The Sims 3
- Left 4 Dead

*As stated earlier, When BSOD Minidump is not created.

System:

OS: Win7 X64 Build 7100
CPU: Intel Q9550, 2.83 gHz
Motherboard: ASUS P5QSE Plus
Memory: Corsair XMS2 6400C5 (2X2GB)
Graphics Card(s): XFX nVidia GTX260
Sound Card: Onboard audio
Monitor(s) Displays: Samsung MK5 37" | ASUS 21.5"
Screen Resolution: 1360 X 768 | 1920 X 1080
Hard Drives: Western Digital Caviar Blue 250GB | Western Digital Caviar 250GB
PSU: Corsair HX850
Case: Antec Three-Hundred
CPU Cooling: ASUS Silent Knight II

The main BSOD message i recieve is: "IRQL_NOT_LES_OR_EQUAL"

Below i have tried to include all i can:

- Minidumps from verifier.exe (One more that was created by chance)
- DxDiag
- Photo's of BSOD's.

(On a side note, i haven't touched the clock speeds of the Memory, CPU or GPU)

If anymore info is needed i will be happy to provide.

Thanks,
Matt.

Matt

Thanks for the dumps. After taking a quick look at several of them is seems that bs_def.sys is the one comman file I can find. That file is an asus driver and the info on it is pretty sketchy. If I were you I would update all of the asus drivers.

Let us know if that doesn't help

Ken

 

[chev65]

Hi, I'm new here so if this is in the wrong section feel free to move it.

So, i've been getting BSOD's (A worrying amount) it only really happens while playing games,

Anyway the complication is when i do get a BSOD i get an interference/buzzing noise coming through the speakers and it appears that the BSOD freezes as it creates no minidump, the only minidumps i've been able to collect are ones generated from verifier.exe.

Main games that cause BSOD*:

- Far Cry 2 (Came with GPU)
- Crysis Warhead
- Crysis
- Supreme Commander: Forged Alliance
- The Sims 3
- Left 4 Dead

*As stated earlier, When BSOD Minidump is not created.

System:

OS: Win7 X64 Build 7100
CPU: Intel Q9550, 2.83 gHz
Motherboard: ASUS P5QSE Plus
Memory: Corsair XMS2 6400C5 (2X2GB)
Graphics Card(s): XFX nVidia GTX260
Sound Card: Onboard audio
Monitor(s) Displays: Samsung MK5 37" | ASUS 21.5"
Screen Resolution: 1360 X 768 | 1920 X 1080
Hard Drives: Western Digital Caviar Blue 250GB | Western Digital Caviar 250GB
PSU: Corsair HX850
Case: Antec Three-Hundred
CPU Cooling: ASUS Silent Knight II

The main BSOD message i recieve is: "IRQL_NOT_LES_OR_EQUAL"

Below i have tried to include all i can:

- Minidumps from verifier.exe (One more that was created by chance)
- DxDiag
- Photo's of BSOD's.

(On a side note, i haven't touched the clock speeds of the Memory, CPU or GPU)

If anymore info is needed i will be happy to provide.

Thanks,
Matt.

It could very well be yet another driver problem or it can be something else.

You say you havn't touched the clock speeds on memory cpu or gpu?

I have to assume that you also have not adjusted your memory timings or voltages in bios to manufacture specs? If not it would wise to do so.

Enthusiast boards often require some memory settings or voltage adjustment to run stable. The Auto settings are seldom correct, expecially the ones relating to the memory settings. Thats what those settings are for in bios so you can set them up manually if needed. And in my experiance it's usually needed with the type of board that you have.

 

[Dinesh]

looks like the asus chipset driver is the culprit.

 

[TheSkipper]

It could very well be yet another driver problem or it can be something else.

You say you havn't touched the clock speeds on memory cpu or gpu?

I have to assume that you also have not adjusted your memory timings or voltages in bios to manufacture specs? If not it would wise to do so.

Enthusiast boards often require some memory settings or voltage adjustment to run stable. The Auto settings are seldom correct, expecially the ones relating to the memory settings. Thats what those settings are for in bios so you can set them up manually if needed. And in my experiance it's usually needed with the type of board that you have.

I have had a look, however i'm stumped, I'll edit this post and upload a photo of the bios, from memory i can remeber i had timing control and when i changed it from auto to manual it had the same timings as it had on the box the RAM came in, the voltage is set to 1.8V.

I'll update the ASUS drivers and get back.


EDIT:

- Updated Chipset from ASUS download, no difference made.

EDIT II:

- Check with Corsair on my RAM modules, Changed clocks from 5-5-5-15 to 5-5-5-15 and upped voltage from 1.8 to 1.9v.

Here are some snaps of the setup in the BIOS:

 

[Dinesh]

the hardware part is OK. the problem lies with asus chipset drivers. try reinstalling it and see if that helps.

 

[usasma]

Issues with (in this order):
vpcnfltr.sys - Virtual PC Network Filter Driver
klim6.sys - Kaspersky Anti-Virus NDIS 6 Filter
BS_DEF.sys - seems to be the Default BIOS Flash Driver which is a part of Asus Update

Please note that all of these have networking in common.

6 of the 7 minidumps blame vpcnfltr.sys - and all are Driver Verifier enabled memory dumps
The other one blames BS_DEF.sys and it's a Stop 0x3b: System Service Exception

The 6 also have in common that they were running in the AVP.exe process - a part of Kaspersky. The last one was running in Asus Update.

So, you've got a networking problem here.
What is the state that your system is in when this is happening?
What Virtual Machines are you running - and what are you running in the Virtual Machines?
Have you done any antivirus scans in the Virtual Machines?
How does the Virtual Machine obtain an IP address?
Does it have the same IP address as the main system?

I would suspect that if you were to turn Driver Verifier and your VM's off - that you'd probably solve your BSOD problems. I'd suspect that the problem is with the VM's interaction with your network adapter. The answers to my questions above should let us decide which way to proceed.

Here's a summary of the BSOD's:

Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sat Aug 29 16:33:24.682 2009 (GMT-4)
System Uptime: 0 days 0:01:33.289
BugCheck C4, {40, 0, fffff980119a44d8, 0}
*** WARNING: Unable to verify timestamp for vpcnfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
Probably caused by : vpcnfltr.sys ( vpcnfltr+28e6 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avp.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sat Aug 29 16:29:03.122 2009 (GMT-4)
System Uptime: 0 days 0:01:31.729
BugCheck C4, {40, 0, fffff98011b904d8, 0}
*** WARNING: Unable to verify timestamp for vpcnfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
Probably caused by : vpcnfltr.sys ( vpcnfltr+28e6 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avp.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sat Aug 29 16:24:18.276 2009 (GMT-4)
System Uptime: 0 days 0:01:32.884
BugCheck C4, {40, 0, fffff980119fa4d8, 0}
*** WARNING: Unable to verify timestamp for vpcnfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
Probably caused by : vpcnfltr.sys ( vpcnfltr+28e6 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avp.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sat Aug 29 16:26:30.162 2009 (GMT-4)
System Uptime: 0 days 0:01:35.160
BugCheck C4, {40, 0, fffff9801175c4d8, 0}
*** WARNING: Unable to verify timestamp for vpcnfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
Probably caused by : vpcnfltr.sys ( vpcnfltr+28e6 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avp.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sat Aug 29 16:22:09.760 2009 (GMT-4)
System Uptime: 0 days 0:01:23.368
BugCheck C4, {40, 0, fffff980119904d8, 0}
*** WARNING: Unable to verify timestamp for vpcnfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
Probably caused by : vpcnfltr.sys ( vpcnfltr+28e6 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avp.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sat Aug 29 16:31:13.340 2009 (GMT-4)
System Uptime: 0 days 0:01:31.338
BugCheck C4, {40, 0, fffff980119dc4d8, 0}
*** WARNING: Unable to verify timestamp for vpcnfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
Probably caused by : vpcnfltr.sys ( vpcnfltr+28e6 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avp.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sun Aug 30 13:32:39.780 2009 (GMT-4)
System Uptime: 0 days 3:24:12.778
BugCheck 3B, {c0000005, fffff8800845e298, fffff8800b49af00, 0}
Probably caused by : BS_DEF.sys ( BS_DEF+2298 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  Update.exe

 

[TheSkipper]

the hardware part is OK. the problem lies with asus chipset drivers. try reinstalling it and see if that helps.

Tried updating the driver with this one: (No Difference made)

So, you've got a networking problem here.
What is the state that your system is in when this is happening?
What Virtual Machines are you running - and what are you running in the Virtual Machines?
Have you done any antivirus scans in the Virtual Machines?
How does the Virtual Machine obtain an IP address?
Does it have the same IP address as the main system?

- The system tends to slow down noticably.
- I only installed Virtual PC to see what it does, so i've uninstalled it. I was running 'XP Mode'
- No.
- It obtained it (i guess) over a bridged connection.
- Yes it did.

I've had problems with KAspersky before where kl1.sys was giving me a BSOD however i did a complete reinstall of it and that solved the problem for about two days.

EDIT:

Attempted to play Crysis: Warhead again, got a BSOD and when it goes to dump to disk it hangs at 20%, and the noted buzzing noise continues on.

 

[usasma]

Which version of Kaspersky? Antivirus or Internet Security?
If it's the Internet Security - download a free antivirus, uninstall the Kaspersky, install the free antivirus and see if you get BSOD's when playing Crysis.

 

[TheSkipper]

It's the technical preview (Anti-Vir 6.0) linked to from Microsofts website, i just tried to play after uninstalling it and another BSOD, this one also failed to create a mini dump.

Kaspersky link: http://www.kaspersky.com/windows7

 

[usasma]

All that's left then is the Asus Update stuff. Can you turn that off and test?

 

[TheSkipper]

I uninstalled the 'ASUS Update' program, upon starting it i got errors 'Deos not support NT 6.1' or something, despite the package on ASUS's webite said it was Win7 compatible. No difference has been made since uninstalling it and numerous rebooting, do you think it could be a GPU issue? As it only really occurs when running anything 3D-intensive.

 

[usasma]

I'd try the graphics intensive stuff to see if it forces a BSOD.
Can you open the case in order to see/hear where the buzzing is coming from?

I'd suspect hardware issues if it continues - either the hard drive, the memory, or the video card. You can test the hard drive using this procedure at my blog: Bootable Hard Drive Diagnostics - Vox
And you can test the memory from this post at my blog: Bootable Memory Test Diagnostics - Vox

 

[TheSkipper]

The buzzing from the BSOD comes through the speakers, however it must be said if i leave my computer for a while and let it run the screensaver, when i move the mouse or what not to get it back, my computer makes a buzzing noise, i read the manual that came with the motherboard and it said that "one short buzz signals VGA detected". I'm not sure if it should do this when coming off a screensaver, i've ran memtest86+ and the built in memory diagnostic for several hours before coming here and it found no faults. I'll continue on what you suggested and get back to you

 

[usasma]

The speakers are sometimes a "mirror" for the innards of the system - letting you know when there's interference. If it's only from the screensaver, then I'd wonder about the video card.

There's no test (AFAIK) for a video card - but the memory and hard drive diagnostics will tend to rule out those parts Since the noise is from the speakers and not the case, I don't have any reason to suspect the hard drive.

In short, I'd see if you can get a hold of another video card that'll fit the system.
Download the latest drivers for it to your Desktop
Then uninstall the current video card drivers and software, then physically remove the card from the system.
Then install the new card, boot to Windows (dismissing the "Found New Hardware" dialog) and install the freshly downloaded drivers.
Then test the system to see if you can make it Blue Screen again.

 

[TheSkipper]

I noticed once i've uninstalled the 190.xx drivers to the current ones, when i uninstalled and then rebooted, a dialog came up saying it was installing drivers (WDDM 1.1 or something) should this of happened and does it interfere with the nvidia drivers?

Edit: Been running ATItool for a while now, no artifacts yet.

 

[TGSoldier]

There's no test (AFAIK) for a video card

Orly?

Let me google that for you

 

[usasma]

Sorry, I should have been more specific - I wasn't looking for a stability test. Rather a test that would test all of the hardware in the card. I've seen too many instances of a stability test passing - yet the card turned out to be defective.

 

[TheSkipper]

I haven't got round to doing the HDD yet, i checked TGsoldiers link and tried the first one, the program upon clicking start froze almost instantly. Benchmarking works as it's running now, i'll try it's testing-thing in compatibility see if that works for me. If somebody else could try this program on Win7 that would ge helpful

 

[diefem]

Maybe it help

I've got a similar pc and similar issues, BSOD, some lagg on mouse movements when i use ethernet (not on wifi), and slowdown internet connection. And my solution is to change CPU C State Capability from C4 to C3 on CPU BIOS options.