BSOD Soon after startup, error 1e FFFFFFFFC0000005

[Ndsamu]

Hello All, I am a first time poster so I apologize if I have posted in the wrong forum.
I have had quite a few problems with my computer lately. I have gotten the BSOD a few times shortly after starting up but it doesn't consistantly happen and seems random. I followed another thread to upload a full report using the SF Diagnostic Tool.

Wondering if anyone can help me or if the computers done for.
Thanks for the Help!

Nate

 

[koolkat77]

Welcome

Do not go around bumping others threads and/or creating multiple threads.
Debuggers have a life out of debugging, so BE PATIENT while waiting for a reply.

STOP 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M 
Usual causes:  None
BugCheck 1000007E, {ffffffffc0000005, fffffa8009141b93, fffff8800337e928, fffff8800337e180}
Probably caused by : ntkrnlmp.exe ( nt!KxStartSystemThread+16 )
---------------
STOP 0x000000C2: BAD_POOL_CALLER   
Usual causes:  Device driver, ?Memory
BugCheck C2, {7, 109b, 0, fffffa8004520350}
Probably caused by : ntkrnlmp.exe ( nt!CcDeleteSharedCacheMap+224 )
---------------
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED  
Usual causes:  Device driver, hardware, System service, compatibility, 
Remote control programs, memory, BIOS
BugCheck 1E, {ffffffffc0000005, fffff80003bd76ea, 1, 18}
Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+29a )
---------------
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, 
Virus scanner, Backup tool, compatibility
BugCheck A, {2c130dc, 2, 1, fffff800038b3405}
Probably caused by : ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )
---------------
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL  
Usual causes:  Device driver
BugCheck D1, {1, 2, 1, fffff8800179da24}
Probably caused by : NETIO.SYS ( NETIO!RtlReturnTimerWheelEntry+184 )

Problematic software:

[FONT="Verdana"]Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public[/FONT]

Please uninstall AVG, it's known to cause BSoDs on some systems.
→ AVG Removal Tool

Use MSE instead. It's free and not a trouble maker.
→ Microsoft Security Essentials - Free Antivirus for Windows
Make a full scan after installing.

Check for updates on your network driver and uninstall any sort of Back-up tools and/or
Remote control programs while troubleshooting.​

Free up your start-up, keep nothing except the new antivirus:
→ http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Run the System File Check which scans the integrity of all protected Windows 7 system files and replaces
incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible
→ http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Take memtest. Run for 4 passes.
→ http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
→ Guide to using Memtest86+ - Geeks to Go Forums

Check for an update on your BIOS version:

[FONT="Verdana"]BIOS Version/Date	American Megatrends Inc. K53SV.320, [COLOR="SeaGreen"]11/11/2011[/COLOR][/FONT]

Let us know if the computer is stable and of further BSoDs

 

[Ndsamu]

Hi,
I apologize for posting 2 threads. I hadn't realized quite how this worked.
I am headed to school but I tried the avg uninstaller tool and while running I got the BSOD again.
I was running the newest 64 bit AVG uninstaller if that helps.
Thank you for your help!

 

[koolkat77]

Remove AVG and upload the newest dumps.

 

[Ndsamu]

New STOP Error.

Hi,
Sorry I didn't have time yesterday to get to my computer.
After AVG was successfully uninstalled I got a new BSOD.
STOP: 0x000000F4. I will link to the crash dump zip.
I also had a crash with no blue screen where it said
a file was looking for another file and it was a code like
0x000000a3rafec. Not sure but it was a lot longer.
I am now in safe mode and haven't had any problems but
i'll let you know if I get another crash.
Thanks!
Nate

 

[koolkat77]

Make a hard drive test from the hard drive manufacturers website

Run Disk Check on your hard disk for file system errors and bad sectors on it:
→ http://www.sevenforums.com/tutorials/433-disk-check.html

Hard drive test both short and long with:
→ SeaTools for Windows

Also the DOS version of:
→ SeaTools for DOS[/indent]

You may also go through these
→ Hard Drive Diagnostic Procedure
and these
→ 7 Free Hard Drive Testing Software Tools

 

[Ndsamu]

New Idea

I'm just curious, and sorry to go off topic, i've been doing some research and if I backup my personal important files (Pictures, Schoolwork, etc.)

• Could I burn a 64-bit Windows 7 Iso to a DVD-rom and reinstall windows 7?
• If I did reinstall, could I safely delete the existing partition and create a new one?

I dont fully understand partitions but I am curious if I will lose important system files If I delete that whole partition. I would be willing to go pay $15 for a ten pack of dvd-roms if this solution is possible.

I also still have my Asus 1-year warranty active if that would be the safer solution. I am interested in computer engineering/computer science and would rather do the ISO but if you would suggest the warranty or an alternative solution then I will go with that.
Thanks!
Nate

 

[gregrocker]

I would complete the hardware tests Koolkat gave you as they are indicated by your crash reports.

But having a Clean Reinstall - Factory OEM Windows 7 is always a fresh start, often even better than getting a new PC since most come preloaded with bloatware and duplicate utilties that throttle and can corrupt Win7.

Back up your files externally and make your Recovery Disks first.

Then I'd wipe the HD with Diskpart Clean Command to get the cleanest slate before the reinstall. DISKPART At PC Startup.

 

[Ndsamu]

I would complete the tests but seatools needed net framework 4 and when I tried installing that I got BSOD. I even just tried to click the seatools setup to verify it was net framework 4 and got BSOD.

I think ill just do whay you said. If I wipe it clean will i be able to burn the iso or do I need to do that first?
Thanks

 

[gregrocker]

You need the installer to reinstall so I'd burn it to DVD or write to flash stick on another PC.

I would also burn the SeaTools for DOS ISO to CD on another PC to test the HD first.

What were the results of the memtest86 run for 5-6 passes as suggested earlier on?

You want to know you're hardware is sound before Clean Reinstall - Factory OEM Windows 7

 

[Ndsamu]

Is it absolutely necessary to burn the disk via another pc? I have the 3gb Iso and imgburn just sitting on my computer. All I need is the DVD-Rom which I believe we have buried somewhere (Moved recently).
Making sure the hardware works is understandable. If i'm in safe mode now, will I be able to burn the SeaTools for DOS to a disk now?
Memtest ran 8 passes with flying colors.
For like the last 3 normal boots i've gotten a BSOD shortly after startup. One of the times I tried switching to Performance Mode on Power4Gear.
Really would rather just get it all done on this PC because my step dad will shit his pants if I need to use his PC for anything. I'm 16 and have a bad history with computers (Curiosity gets the best of me).

Just let me know whether I can do all of it on my laptop or whether I need to use another computer.

 

[gregrocker]

If it will work then sure you can burn the disks on the problem machine as long as it doesn't fail and completes with the ImgBurn victory dance.

What is Power4Gear? It sounds like trouble since I've never heard of it here. If it's Asus crapware it's best you lose it along with all of the other duplicative bloatware. So don't reimport anything other than drivers which are missing in Device Manager after install and doing all of your Important and Optional Updates.

Read the tutorial closely to get it right. If you'll refrain from random reckless tweaking and instead use the Best Practices, methods and tools given in the tutorial, then you'll get and keep a perfect Win7 install.

 

[Ndsamu]

Do I need to use diskpart?
In this guide it seems like I can delete a partition while in the Windows 7 installation?

 

[gregrocker]

Since you are reinstalling I suggested the thirty-second Diskpart Clean Command to give you the cleanest slate. Sometimes old boot code can interfere later.

But yes you can and should delete all partitions not needed during install as illustrated in Clean Install Windows 7.

I don't know why you're at unknown websites seeking advice when this is the undisputed top site on the web for this specialty. If you'll follow the steps carefully in Clean Reinstall - Factory OEM Windows 7 you will have a perfect Win7 install which with a backup image will last forever, as have tens of thousands of others.

 

[Ndsamu]

I apologize.
I am a bit stubborn and don't pay enough attention to my sources. I will follow the tutorial you gave. Diskpart just seemed a little confusing and I didnt want to risk screwing anything up. I will keep you informed on everything but I may be busy for the rest of the weekend. Not positive that I have those Dvd-r's yet anyway.
Thanks for your help and i'll keep ya posted.

 

[gregrocker]

You can also write the ISO to 4g+ flash stick if you have one handy.

 

[Ndsamu]

Cleaning house for a party but found a 4gig usb. Might need some help figuring that out tonight or tomorrow

 

[gregrocker]

It's Step 1 and 2 of Clean Reinstall - Factory OEM Windows 7

 

[Ndsamu]

Hey step dad found me two Dvd-roms. Both 4.7 gigs and 16x recording speed.
Running in safe mode seems to be my only option right now so will I be able to do everything from
safe mode or will I need to use another PC?

 

[gregrocker]

Try it to see.