Solved BSOD Stop: 008e

[bancosrs]

Hello,

I am trying to help out a friend with one of his laptops that recently BSOD.
He is getting the error code: 0000008e.

It eventually Blue screens in normal and safe mode.

Here is the attachment to Diagnostic Tool:

View attachment 266892

 

[VistaKing]

Hi bancosrs

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 83650f15, bfe1b574, 0}

*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
*** WARNING: Unable to verify timestamp for avgidsfilterx.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR="Red"]avgidsfilterx.sys[/COLOR]
Probably caused by : [COLOR="Red"]iaStor.sys [/COLOR]( iaStor+2ff15 )

Followup: MachineOwner

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Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\drivers\iaStor.sys
    Image name: [COLOR="Red"]iaStor.sys[/COLOR]
    Timestamp:        Sat Nov 06 00:37:33 2010 (4CD505BD)

avgidsfilterx.sys - AVG software

Uninstall AVG and install MSE

iaStor.sys - Intel Storage drivers
click on the " I accept the terms in the license agreement " to start downloading.
Update the Intel Storage drivers

Link for Dell : Drivers & Downloads | Dell US

Update the BIOS

  Vendor                        Dell Inc.
  BIOS Version                  A08
  BIOS Starting Address Segment f000
  BIOS Release Date             10/18/2011

I recommend uninstall McAfee .

 

[bancosrs]

Friend ended up not listening to your advice. They ended up calling techsupport 3 or 4 times. Finally, the tech support guy on the fourth call ended up coming to the conclusion you did, Vista...

I am not sure how or even if they fixed it. I appreciate your time though. Might update with how they fixed it if they did to help others

 

[VistaKing]

That would be good to help others .