BSOD suddenly when browsing website,listen mp3 and open some pdf files

yapshin

New member
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11:45 AM
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I was using my computer as normal. Not opening any videos or game. Just browsing Facebook, opening multiples PDF files and listen to music, and the computer start to Blue crash few times a day.
Attached is the SF Diagbistic result, hope you guys can recommend what I can do.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitIntel Pentium B940 / 2.0 GHz ( Dual-Core )3.0 GB / 8.0 GB (max)Intel HD Graphics Dynamic Video Memory Techno...
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L740
OS
Windows 7 Home Premium 32bit
CPU
Intel Pentium B940 / 2.0 GHz ( Dual-Core )
Memory
3.0 GB / 8.0 GB (max)
Graphics Card(s)
Intel HD Graphics Dynamic Video Memory Technology 5.0
Hard Drives
320.0 GB - Serial ATA-300 - 5400.0 rpm
Antivirus
BitDefender Antivirus Plus 2013
Browser
Chrome, Firefox
Hi Yapshin,

From your logs:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
[B]BugCheck D1[/B], {693888a1, 2, 0, 8ae18509}
*** WARNING: Unable to verify timestamp for [COLOR=red]aswTdi.SYS[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
*** WARNING: Unable to verify timestamp for pwipf6.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=red]pwipf6.sys[/COLOR]
Probably caused by : pacer.sys ( pacer!PcFilterSendNetBufferLists+2e )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

Uninstall Webroot Desktop Firewall as it is contributing to your BSOD's and may be
conflicting with AVAST:

Code:
Driver: [COLOR=red]pwipf6.sys[/COLOR]
Refers to: Webroot Desktop Firewall 
Website: :ar: [URL="http://www.webroot.com/us/en/support/"]Support for Individuals & Families | Webroot[/URL]

After you have removed the program, reboot and if you still experience BSOD's
then uninstall AVAST:

:ar: http://www.avast.com/uninstall-utility

As an alternative, please download and install:

:ar: Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software. It will use Windows Firewall.

   Note
Once downloaded, update and run a full system scan


Cheers

Dave
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Athlon (tm) X2 5200+ Dual Core 2712 Mhz4GBNividia GeForce 8600 GTS- DIED 25/7/2013 R.I.P
Computer type
PC/Desktop
OS
Windows 7 Professional 64bit
CPU
AMD Athlon (tm) X2 5200+ Dual Core 2712 Mhz
Motherboard
Asus
Memory
4GB
Graphics Card(s)
Nividia GeForce 8600 GTS- DIED 25/7/2013 R.I.P
Sound Card
None
Monitor(s) Displays
22" Yuraku LCD (Dont ask)
Screen Resolution
1280x960
Hard Drives
2TB WD Caviar green
PSU
Windy up type
Case
Scout cm Storm
Cooling
Hair dryer on full cool power ;-)
Keyboard
QWERTY
Mouse
Microsoft Special
Internet Speed
BT Infinity 9.38Mb/s Wheeeeeeeeeeeeeeee!!
Antivirus
MSE
Browser
Internet Explore 10 and Chrome
Other Info
Don't shout...I've got a Hangover!
Thanks a lot. :D
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitIntel Pentium B940 / 2.0 GHz ( Dual-Core )3.0 GB / 8.0 GB (max)Intel HD Graphics Dynamic Video Memory Techno...
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L740
OS
Windows 7 Home Premium 32bit
CPU
Intel Pentium B940 / 2.0 GHz ( Dual-Core )
Memory
3.0 GB / 8.0 GB (max)
Graphics Card(s)
Intel HD Graphics Dynamic Video Memory Technology 5.0
Hard Drives
320.0 GB - Serial ATA-300 - 5400.0 rpm
Antivirus
BitDefender Antivirus Plus 2013
Browser
Chrome, Firefox
No problem. :)
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Athlon (tm) X2 5200+ Dual Core 2712 Mhz4GBNividia GeForce 8600 GTS- DIED 25/7/2013 R.I.P
Computer type
PC/Desktop
OS
Windows 7 Professional 64bit
CPU
AMD Athlon (tm) X2 5200+ Dual Core 2712 Mhz
Motherboard
Asus
Memory
4GB
Graphics Card(s)
Nividia GeForce 8600 GTS- DIED 25/7/2013 R.I.P
Sound Card
None
Monitor(s) Displays
22" Yuraku LCD (Dont ask)
Screen Resolution
1280x960
Hard Drives
2TB WD Caviar green
PSU
Windy up type
Case
Scout cm Storm
Cooling
Hair dryer on full cool power ;-)
Keyboard
QWERTY
Mouse
Microsoft Special
Internet Speed
BT Infinity 9.38Mb/s Wheeeeeeeeeeeeeeee!!
Antivirus
MSE
Browser
Internet Explore 10 and Chrome
Other Info
Don't shout...I've got a Hangover!
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