BSOD ntoskrnl.exe+7f1c0
I have an HP Desktop PC, with a dual boot system- Vista Home Premium & Windows 7 Professsional.
I have the OS's installed on different physical hard drives & use the Windows boot manager to select an OS. I am currently getting BSOD(Flashes too quickly to see what it says) each time I attempt to boot into Windows 7.
It begins to load the Windows 7 splash screen, then it reboots, before it gets to the logon screen. It would do this repeatedly, if I select Windows 7 at bootup.
I cannot get into safe mode via Windows 7. I have tried various safe mode options, but all act the same as if I was booting normally into Windows 7(ie, just keeps rebooting itself).
This seemed to have started when I installed some Windows 7 Microsoft Updates in October 2012. I just haven't had the time to revisit this.
I have also tried launching Startup repair and it hasn't found anything.
Just an FYI, I can boot into Vista just fine. If I boot into Vista, I can see the hard drive containing Windows 7 and can access files from that hard drive.
I have found and am able to access the "*.dmp" files from the windows 7 system that are in "Windows\MiniDump".
I have used BlueScreenView and have found the "*.dmp" files, from October, but nothing recent. I'm not sure why it's not capturing them now?
I used BlueScreenView and went into Options/Advanced options and pointed the path to the Windows 7 drive containing the minidump folder.
The most recent Dump File contains:
Bug Check String: SYSTEM_SERVICE_EXCEPTION.
Bug Check Code: 0x0000003b
The Crash Address:BSOD caused by ntoskrnl.exe+7f1c0.
I found 3 other dmp files, that each have a different Bug Check String, but they all have the same Crash Address: ntoskrnl.exe+7f1c0
I'm trying to capture the BSOD information listed in your "BSOD - Posting Instructions".
Is there a way to capture this information, since I can't physically boot into Windows 7? (ie, can I capture it from Vista?).
Is there a way to tell the SF_Diagnostic_Tool to capture that information from the Windows 7 drive(as I can in BlueScreenViewer), as it seems to only capture from the Vista Drive that I'm currently using?
I'm new to the forum and just trying to give as much information, to try and solve this. I appreciate any help.
I have an HP Desktop PC, with a dual boot system- Vista Home Premium & Windows 7 Professsional.
I have the OS's installed on different physical hard drives & use the Windows boot manager to select an OS. I am currently getting BSOD(Flashes too quickly to see what it says) each time I attempt to boot into Windows 7.
It begins to load the Windows 7 splash screen, then it reboots, before it gets to the logon screen. It would do this repeatedly, if I select Windows 7 at bootup.
I cannot get into safe mode via Windows 7. I have tried various safe mode options, but all act the same as if I was booting normally into Windows 7(ie, just keeps rebooting itself).
This seemed to have started when I installed some Windows 7 Microsoft Updates in October 2012. I just haven't had the time to revisit this.
I have also tried launching Startup repair and it hasn't found anything.
Just an FYI, I can boot into Vista just fine. If I boot into Vista, I can see the hard drive containing Windows 7 and can access files from that hard drive.
I have found and am able to access the "*.dmp" files from the windows 7 system that are in "Windows\MiniDump".
I have used BlueScreenView and have found the "*.dmp" files, from October, but nothing recent. I'm not sure why it's not capturing them now?
I used BlueScreenView and went into Options/Advanced options and pointed the path to the Windows 7 drive containing the minidump folder.
The most recent Dump File contains:
Bug Check String: SYSTEM_SERVICE_EXCEPTION.
Bug Check Code: 0x0000003b
The Crash Address:BSOD caused by ntoskrnl.exe+7f1c0.
I found 3 other dmp files, that each have a different Bug Check String, but they all have the same Crash Address: ntoskrnl.exe+7f1c0
I'm trying to capture the BSOD information listed in your "BSOD - Posting Instructions".
Is there a way to capture this information, since I can't physically boot into Windows 7? (ie, can I capture it from Vista?).
Is there a way to tell the SF_Diagnostic_Tool to capture that information from the Windows 7 drive(as I can in BlueScreenViewer), as it seems to only capture from the Vista Drive that I'm currently using?
I'm new to the forum and just trying to give as much information, to try and solve this. I appreciate any help.
Last edited:
My Computer
- Computer Manufacturer/Model Number
- HP-Pavilion m8430f
- OS
- Windows 7 Pro 64 bit
- CPU
- Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
- Motherboard
- PEGATRON CORPORATION Benicia 1.01
- Memory
- Slots1/2 Samsung PC2-6400-1GB,Slots 3/4 Crucial PC2-6400-2GB
- Graphics Card(s)
- NVIDIA GeForce 8500 GT
- Sound Card
- Intel(R) HD Audio
- Other Info
- I ran out of space entering my Memory information in the Memory section. I have a total of 6GB of memory. I upgraded the memory about 3years ago.
Slots 1 & 2 contain Samsung PC2-6400-1GB(came pre-installed).
Slots 3 & 4 contain Crucial PC2-6400-2GB(is the upgraded memory).
