BSOD SYSTEM_SERVICE_EXCEPTION win7 x64

mort3za

New member
Local time
5:24 AM
Messages
13
Location
Alborz, Iran
Hey everyone, seems I'm getting a random stop error approximately 1 times in 2 days.

my log of BSOD [via bluescreen view]:
Dump File : 090810-15412-01.dmp
Crash Time : 09/08/2010 09:00:14 ب.ظ
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02eb18ef
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\090810-15412-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
dump file: View attachment 96373

______________________________________________________________________________

another BSOD was: SYSTEM_SERVICE_EXCEPTION 0X0000003B
image from part of this error: View attachment 96372

______________________________________________________________________________
recently i fixed other bsod (a driver in nod32 = eamonm.sys)
 

My Computer My Computer

OS
Windows 7 ultimate 64bit
CPU
intel e7500
Motherboard
Asus P5P43TD Pro
Memory
2GB DDR3
Graphics Card(s)
msi ati 5400 series
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
CRT
Screen Resolution
1024x768 60Hz
Hard Drives
512 GB WD
160 GB Maxtor
PSU
350 W
Keyboard
Palm technology
Mouse
A4tech X-766FS
Internet Speed
DSL 128kb
Unfortunately, the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following (this will not affect the analysis of the current files - but it may help later files that are acquired):
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: http://<a href="http://www.carrona.org/dvrref.html" target="_blank">Driver Reference</a>Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:
Code:
000.fcl      Fri Sep 26 09:11:22 2008 - CyberLink FCL Driver - http://www.carrona.org/dvrref.html#000.fcl
ISODrv64.sys Fri Nov 02 23:21:18 2007 - ISO CD-ROM Device Driver - ISODrive - http://www.carrona.org/dvrref.html#ISODrv64.sys
mdmxsdk.sys  Mon Jun 19 17:27:26 2006 - Conexant Modem Diagnostic Interface x86 Driver - http://www.carrona.org/dvrref.html#mdmxsdk.sys
winaxhcf.sys Thu Jul 27 15:14:57 2006 - Zoltrix modem/Zling device - http://www.carrona.org/dvrref.html#winaxhcf.sys
BSOD BUGCHECK SUMMARY
Code:
[FONT=lucida console]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Sep  8 12:28:43.299 2010 (UTC - 4:00)
System Uptime: 0 days 0:42:58.969
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
BugCheck A, {0, 2, 1, fffff80002eb18ef}
Probably caused by : ntoskrnl.exe ( nt+4e8ef )
BUGCHECK_STR:  0xA
 [/FONT]
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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