BSOD, System_Service_Exception

[Cailtis]

Windows 7 Professional X64
AMD Phenom x4 9950
8gb ddr2 1066
1.0tb and 500gb hd's

This is my first post on here so I hope I am doing it right. My computer keeps crashing at random intervals and is very intermittent but very annoying. It will run for days on end and then all of a sudden it crashes.

I tried to debug the dumpfile myself but I was unsure what it all ment. Any help would be appreciated.

 

[zigzag3143]

Windows 7 Professional X64
AMD Phenom x4 9950
8gb ddr2 1066
1.0tb and 500gb hd's

This is my first post on here so I hope I am doing it right. My computer keeps crashing at random intervals and is very intermittent but very annoying. It will run for days on end and then all of a sudden it crashes.

I tried to debug the dumpfile myself but I was unsure what it all ment. Any help would be appreciated.

Several problems

1-sptd.sys used in daemon tools and alcohol120 HUGE cause of BSOD's
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

2-Old drivers from as far back as 2005 clearly not a clean install. Neds updating

RTCore64.sys    5/25/2005 1:39:12    0x42941d90    fffff880`08195000    fffff880`0819b000        0x00006000                    
RTKVHD64.sys    7/3/2008 3:56:41    0x486c9449    fffff880`06071000    fffff880`061d8580        0x00167580                    
AtiPcie.sys    5/5/2009 10:00:22    0x4a005486    fffff880`01494000    fffff880`0149c000        0x00008000

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

3-AVG remove and replace with Microsoft security essentials

AVG - Download tools

http://www.microsoft.com/security_essentials/


4-Hardware issues

Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Thanks


Ken

 

[Cailtis]

Thanks, I will see if this fixed the problem.