Hello, everyone. I just got back to my PC after a my first year of college, and when I first started it up it bluescreened. I didn't manage to catch the error before it rebooted, then changed to a black screen said that there was no hard disk to boot with.
So I turned it off, turned it back on, and it booted just fine. I ran a full system scan with Avast to check for malware, updated some games on Steam, and basically did my best to get my computer up to speed since it had been off for so long (while I did use it during long breaks). While the Avast scan was running I played World of Warcraft for about an hour or two, and bam--another bluescreen. The error message said something along the lines of "Display drivers failed to restart," but again I couldn't catch the rest because it rebooted, coming up with the same black screen as before. So I turned it off.
When I booted it up for a third time Avast opened almost immediately and asked to restart my computer and run a scan of the startup files. So I obliged; it seemed like it scanned my whole system again, which lasted for an hour or two, and it seems like it moved Malwaregen and corrupted files to the chest. When it was done my computer booted normally. I installed some Windows updates and a new Nvidia driver, figuring that something was outdated, and once again started playing World of Warcraft. This time it didn't bluescreen; instead, the screen froze after ten minutes and turned a solid color. My PC rebooted almost immediately, again with the same black screen.
So I rebooted for a fourth time, just fine like before, and ran a disk check to find errors in my hard drive. None were found, so I don't think it's a hardware problem. Seems like a graphics driver issue, but I'm not sure of that and even if I were I wouldn't know how to fix it.
I changed some .dmp files settings and replicated the error with Team Fortress 2, so now I have a .dmp file and the typical package in the attachments. The first attachment is the DM Log Collector file, and the second is the .dmp file.
Thanks in advance, folks!
So I turned it off, turned it back on, and it booted just fine. I ran a full system scan with Avast to check for malware, updated some games on Steam, and basically did my best to get my computer up to speed since it had been off for so long (while I did use it during long breaks). While the Avast scan was running I played World of Warcraft for about an hour or two, and bam--another bluescreen. The error message said something along the lines of "Display drivers failed to restart," but again I couldn't catch the rest because it rebooted, coming up with the same black screen as before. So I turned it off.
When I booted it up for a third time Avast opened almost immediately and asked to restart my computer and run a scan of the startup files. So I obliged; it seemed like it scanned my whole system again, which lasted for an hour or two, and it seems like it moved Malwaregen and corrupted files to the chest. When it was done my computer booted normally. I installed some Windows updates and a new Nvidia driver, figuring that something was outdated, and once again started playing World of Warcraft. This time it didn't bluescreen; instead, the screen froze after ten minutes and turned a solid color. My PC rebooted almost immediately, again with the same black screen.
So I rebooted for a fourth time, just fine like before, and ran a disk check to find errors in my hard drive. None were found, so I don't think it's a hardware problem. Seems like a graphics driver issue, but I'm not sure of that and even if I were I wouldn't know how to fix it.
I changed some .dmp files settings and replicated the error with Team Fortress 2, so now I have a .dmp file and the typical package in the attachments. The first attachment is the DM Log Collector file, and the second is the .dmp file.
Thanks in advance, folks!
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My Computer
At a glance
Windows Home Premium 64bitIntel(R) Core(TM) i5-2320 CPU @ 3.00GHz 3.00 GHz8.00 GBNvidia GeForce GT 545
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell ANDROMEDA_R5
- OS
- Windows Home Premium 64bit
- CPU
- Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz 3.00 GHz
- Memory
- 8.00 GB
- Graphics Card(s)
- Nvidia GeForce GT 545
- Antivirus
- Avast!
- Browser
- Google Chrome