BSOD twice in 10 min today, while downloading music from iTunes

ctgardengirl

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Hello, I'm new, and I'm doing this in post in safe mode. 2 BSOD in 10 minutes of each other today, prompting this post, several times since I bought this new Dell computer in July of this year. I have updated several drivers since I bought it, there may have been a Dell update going on this afternoon that might have contributed from what I could see in the Event Viewer. I was on iTunes, listening to and downloading music when this happened today. I've tried looking up the codes to see what was the problems were, but I think this is over my head now. Please help. I did the SF Diagnostic Tool, I have uploaded this file. If you need any more information, please ask. Thank you for your time, it is appreciated.
Note 1: I am concerned about software conflicts. Running Outlook 2003, in compatibility mode.
Note 2: my event viewer said there have been 70,000 events since July! Yikes!
The last dozen or so events over a few seconds on the viewer said:
The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
The event before those said: Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x8286F2D6E309. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
-- There were several other events, but the 3rd listed event today was:Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D
And it just went downhill from there.
 
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My Computer My Computer

At a glance

Windows 7 Pro 64 Biti7-4790 @3.60 GHZ16 GB Dual Channel DDR3 1600 MHz - 4 DIMMSGeForce GTX 750Ti Nvidia DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8700
OS
Windows 7 Pro 64 Bit
CPU
i7-4790 @3.60 GHZ
Memory
16 GB Dual Channel DDR3 1600 MHz - 4 DIMMS
Graphics Card(s)
GeForce GTX 750Ti Nvidia DDR5
Sound Card
integrated Realtek High Definition Audio
Monitor(s) Displays
Dell Ultrasharp 24 Monitor U2414H
Hard Drives
2 TB 7200 RPM SATA Hard Drive
Intel SRT SSD 32GB Drive
Keyboard
Logitech K350 Wireless
Mouse
Logitech Wireless mouse M510
Internet Speed
50 mbps down, 6 up
Antivirus
AVG
Browser
Firefox
Other Info
Read online that there was a possible conflict with my monitor and graphics card at one time, not sure if that was resolved. When I ordered the computer, the original graphics card was not available, this was substitute. The original was a different brand.
Code:
fffff880`0e425440  fffff880`04898001Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys[/COLOR]
 avgidsdrivera+0x1
Code:
fffff880`0e425368  fffff880`01d4b0f4Unable to load image \SystemRoot\system32\DRIVERS\avgtdia.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys[/COLOR]
 avgtdia+0xa0f4
Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Thanks

Thank you for quick response. I will do that now.
 

My Computer My Computer

At a glance

Windows 7 Pro 64 Biti7-4790 @3.60 GHZ16 GB Dual Channel DDR3 1600 MHz - 4 DIMMSGeForce GTX 750Ti Nvidia DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8700
OS
Windows 7 Pro 64 Bit
CPU
i7-4790 @3.60 GHZ
Memory
16 GB Dual Channel DDR3 1600 MHz - 4 DIMMS
Graphics Card(s)
GeForce GTX 750Ti Nvidia DDR5
Sound Card
integrated Realtek High Definition Audio
Monitor(s) Displays
Dell Ultrasharp 24 Monitor U2414H
Hard Drives
2 TB 7200 RPM SATA Hard Drive
Intel SRT SSD 32GB Drive
Keyboard
Logitech K350 Wireless
Mouse
Logitech Wireless mouse M510
Internet Speed
50 mbps down, 6 up
Antivirus
AVG
Browser
Firefox
Other Info
Read online that there was a possible conflict with my monitor and graphics card at one time, not sure if that was resolved. When I ordered the computer, the original graphics card was not available, this was substitute. The original was a different brand.
BSOD is back, random shutdowns...

Hello again, I unloaded AVG, using MSE as instructed. Worked ok for a few days, now BSOD is back. I can be just surfing on Mozilla Firefox and it suddenly, without warning, just shuts down. The last 2 seem to have an error code of 3b. I am attaching the zip file like before, taken today. If someone could please have a look I would appreciate it. I just got this computer new this summer. Sigh.
PS: If I should start a new thread, let me know. I didn't know how to change the original header... and I did run Malwarebytes a few minutes ago, nothing came up.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64 Biti7-4790 @3.60 GHZ16 GB Dual Channel DDR3 1600 MHz - 4 DIMMSGeForce GTX 750Ti Nvidia DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8700
OS
Windows 7 Pro 64 Bit
CPU
i7-4790 @3.60 GHZ
Memory
16 GB Dual Channel DDR3 1600 MHz - 4 DIMMS
Graphics Card(s)
GeForce GTX 750Ti Nvidia DDR5
Sound Card
integrated Realtek High Definition Audio
Monitor(s) Displays
Dell Ultrasharp 24 Monitor U2414H
Hard Drives
2 TB 7200 RPM SATA Hard Drive
Intel SRT SSD 32GB Drive
Keyboard
Logitech K350 Wireless
Mouse
Logitech Wireless mouse M510
Internet Speed
50 mbps down, 6 up
Antivirus
AVG
Browser
Firefox
Other Info
Read online that there was a possible conflict with my monitor and graphics card at one time, not sure if that was resolved. When I ordered the computer, the original graphics card was not available, this was substitute. The original was a different brand.
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