BSOD "Unexpected Kernel Mode Trap" without errorNo (W8.1)

Doezer

New member
Local time
5:56 AM
Messages
33
Hi,
I'm on Windows 8.1 (I don't think there's eightdotoneforums.com) and I had this BSOD a lot of times for a few days. I have removed any hardware I added (just a bluetooth dongle) and it still happens. If I do a restoration to a previous state, it works again only if I go in safe mode first. So let's just put it this way :
1) I try to reboot or shutdown my computer, but it doesn't work, so I use the hardware button
2) When it tries to boot, it gives me the BSOD just after the OS booting menu
3) 2nd boot, I restore the computer to a previous state, then reboot
4) the reboot ends up in BSOD so I enable safe mode
5) I can boot in safe mode and I have the message "your computer was successfully restored blahblah"
6) I reboot in normal mode but it still doesn't work (i'm in safe mode right now)

The only software that is deleted by the restoration point is a redistributable provided with the installation of a game, Elite Dangerous.

There wasn't any error code each time.

I did my research and it appeared that Avast might have been part of the problem, but thing is I uninstalled it a few days ago (with the clean uninstall) so it shouldn't be the case. I have redone the clean uninstall just in case.

I uploaded the files gathered by your Log collector (oh and it creates the zip file in c:\...\desktop no matter what, except that my desktop is in D: )

Thanks a lot!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 pro x64
CPU
Intel Core i5 760 Socket 1156 LGA
Motherboard
ASUSTeK Computer INC. P7P55D
Memory
4 Gb 800 MHz PC3-12800H
Graphics Card(s)
AMD Radeon HD 7800 Series
Hard Drives
SSD CorsairForce3SSD 111.79 Gb SATA III
SAMSUNGHM500JI 465.76 Gb SATA II
SSD SanDiskSDSSDHP256G 238.47 Gb SATA III
WDCWD10EARS-22Y5B1 931.51 Gb SATA II
Antivirus
Kaspersky
Browser
Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
MS Windows 7 Professional 64-bit SP1
CPU
AMD FX(tm)-6100 Six-Core Processor Socket AM3+ (942)
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-36) 1.5Volts
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
Onboard Realtek HD
Monitor(s) Displays
shimian (1920x1080@60Hz)
Screen Resolution
1920*1080
Hard Drives
OCZ-AGIL ITY3 SATA Disk Device 120GB
PSU
Corsair TX 750
Case
Corsair
Cooling
WaterCooled
Keyboard
Microsoft Wired
Mouse
Logitech USB Optical TiltWheel Mouse
Internet Speed
Realtek PCIe GBE Family Controller 20MB*1MB
Antivirus
Avast
Browser
Firefox
Other Info
150GB Internal Hard Drive for Backing Up Important Files -
Hauppauge Nova-DT Dual DVB-T Tuner Device (+IR) -
USB PC Camera with Mic (SN9C105)
Thank you, I'll write it there.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 pro x64
CPU
Intel Core i5 760 Socket 1156 LGA
Motherboard
ASUSTeK Computer INC. P7P55D
Memory
4 Gb 800 MHz PC3-12800H
Graphics Card(s)
AMD Radeon HD 7800 Series
Hard Drives
SSD CorsairForce3SSD 111.79 Gb SATA III
SAMSUNGHM500JI 465.76 Gb SATA II
SSD SanDiskSDSSDHP256G 238.47 Gb SATA III
WDCWD10EARS-22Y5B1 931.51 Gb SATA II
Antivirus
Kaspersky
Browser
Chrome
Back
Top