BSOD unknown origin. BCCode: 24, multiple ocurrences

[dlwoodward]

I continue to be plagued by BSOD's. There doesn't appear to be any consistencies (programmatically) that I am able to identify as the culprit.

Attached are the necessary files.

System details:
Gateway DX4300
AMD Phenom II X4 810 Processor
2.60 GHz
8 GB Ram
Windows 7 64-bit OS, Retail

If you need any other information please let me know.

Thanks, in advance, for your help!!!!

 

[JMH]

Norton contributed to your crashes.

Symantec is a frequent cause of BSOD's.
Remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

 

[zigzag3143]

The majority of these were caused by these two files


Related to mcdbus.sys MagicISO SCSI Host Controller from MagicISO, Inc.

Related to a product from Sonic Solutions


These and others are old and need updating or removal.

LVUSBS64.sys    2/3/2007 1:05:16 PM    fffff880`051dd000    fffff880`051e9980        0x0000c980    0x45c4cedc                        
adfs.SYS    6/26/2008 3:52:37 PM    fffff880`06e9f000    fffff880`06eb7000        0x00018000    0x48640195                        
mcdbus.sys    2/24/2009 5:34:07 AM    fffff880`050dc000    fffff880`05118880        0x0003c880    0x49a3cd1f                        
glancedrv.sys    4/20/2009 1:07:22 PM    fffff880`04410000    fffff880`0441c000        0x0000c000    0x49ecb9da                        
AtiPcie.sys    5/5/2009 10:00:22 AM    fffff880`01680000    fffff880`01688000        0x00008000    0x4a005486                        
spldr.sys    5/11/2009 11:56:27 AM    fffff880`01992000    fffff880`0199a000        0x00008000    0x4a0858bb                        
GEARAspiWDM.sys    5/18/2009 7:17:04 AM    fffff880`041da000    fffff880`041e7000        0x0000d000    0x4a1151c0                        
AtiHdmi.sys    6/5/2009 3:31:42 AM    fffff880`05000000    fffff880`05020000        0x00020000    0x4a28d7ee                        
atikmdag.sys    7/2/2009 12:45:07 PM    fffff880`04866000    fffff880`04e7d000        0x00617000    0x4a4cf223

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

 

[dlwoodward]

Thanks for the replies, I've uninstalled Norton and installed Microsoft Security Essentials.

I'll take a look at the other drivers and let you know how it goes! Thanks again!

 

[JMH]

OK.
We await your report.
Good luck.

 

[dlwoodward]

Update: So I've uninstalled DivX and Magic ISO and updated the other list of drivers that were identified as out-dated.

So far, all is well. Thanks for you help and if anything happens I'll report back!

Cheers. Dustin

 

[JMH]

Our pleasure.
Good luck Dustin.

 

[dlwoodward]

So the BSODs are back.

I attached the latest dump and system health files.

I thought I was able to resolve all of the issues, but apparently not.

Thanks, in advance. Dustin

 

[JMH]

> Suggest you do a SFC Option 2.
This may have to be run three or more times.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

> Your crash was related to LVUSBS64.sys USB Statistic Driver from Logitech Inc.
Please reinstall with the latest version.

 

[zigzag3143]

25 of these crashes were related to sonic solutions and I noticed it is still installed on your most recent crash.

 

[dlwoodward]

Excellent. Thanks for the feedback. I thought I uninstalled the sonic solutions product as well. I still have Roxio on my machine, it's been there since I purchased it - is this the culprit?

 

[zigzag3143]

Excellent. Thanks for the feedback. I thought I uninstalled the sonic solutions product as well. I still have Roxio on my machine, it's been there since I purchased it - is this the culprit?

Easily could be. Remove to test.

 

[dlwoodward]

I believe I've updated the Logitech driver and uninstalled Roxio (sonic solutions). I'll try the SFC method next and let you know the results. Just got another one and wanted to be certain I've cleared up the Sonic Solutions and Logitech issues.

What do you think?
Cheers, Dustin

 

[JMH]

> Did you run / complete SFC?


> Please refer snip below...
Note the first has not been updated > notably your Logitech.
The rest need to be attended to as well.


View attachment 197024

 

[zigzag3143]

I would indeed do what JMH suggested and run SFC /scannow.


I would also just in case run malwarebytes


Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

 

[dlwoodward]

I haven't run the SFC check yet.

Still trying to find some of these drivers, since my updating did not appear to change anything.

I cannot seem to find the location of the LVUSBS64.sys, adfs.sys and spldr.sys

I updated the ATI drivers from their site, is there a reason they are still not current?

Best, Dustin

 

[dlwoodward]

I'll run the SFC check in the AM and report back.

 

[dlwoodward]

SFC check running as we speak.

Related to the drivers, where am I able to find the LVUSBS64.sys, adfs.sys and spldr.sys drivers?

Thanks.

 

[dlwoodward]

Results of the SFC check:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log.

I tried attaching the file, but windows says I do have sufficient privileges (even though I'm logged in as an admin) and if I attempt to open it I get an 'Access denied' message. Any thoughts?

 

[dlwoodward]

Resolved the admin issue.

Attached is the CBS.log file.