Hello,
I am trying to upgrade from Vista to Win7. It was in the last steps and I got the BSOD saying something about a REFERENCE POINTER. the screen cleared to quick and I could not write down any of the details. When it re-booted it said the installation failed and it reverted back to Vista. I have tried to find any logs or dumps with the BSOD information, but have not had any luck. Any ideas where it might have stored any logs with these details.
After the rollback I noticed the directories still out there:
$UPGRADE.~OS
$WINDOWS.~BT
ProgramData(0)
I have looked through these but did not find anything..
Any help would be appreciated.
This is on a Dell XPS/710. I ran the upgrade advisor and the only things it flagged were to de-install Microsoft .NET Framework 1.1 and de-install iTunes
I did de-install these before beginning.
Thanks
Glenn
I am trying to upgrade from Vista to Win7. It was in the last steps and I got the BSOD saying something about a REFERENCE POINTER. the screen cleared to quick and I could not write down any of the details. When it re-booted it said the installation failed and it reverted back to Vista. I have tried to find any logs or dumps with the BSOD information, but have not had any luck. Any ideas where it might have stored any logs with these details.
After the rollback I noticed the directories still out there:
$UPGRADE.~OS
$WINDOWS.~BT
ProgramData(0)
I have looked through these but did not find anything..
Any help would be appreciated.
This is on a Dell XPS/710. I ran the upgrade advisor and the only things it flagged were to de-install Microsoft .NET Framework 1.1 and de-install iTunes
I did de-install these before beginning.
Thanks
Glenn
My Computer
- Computer Manufacturer/Model Number
- Dell XPS/710
- OS
- vista
- Graphics Card(s)
- Nvidia GTS 8800
- Sound Card
- xFI Audio