BSOD upon closing lid

[YoYo155]

No, it's just for testing purposes.
Bugcheck = BSOD, just different terminology.

 

[danielca]

I couldn't enter sleep whilst in Safe Mode, so I couldn't see if I could re-create the problem.

 

[YoYo155]

Alright let's try this out then.

Follow this tutorial to get to the Device Manager, but instead of installing a driver, uninstall your intel adapter.
Up to step 2, but choose uninstall. When you choose uninstall you may be presented with a check-box
to delete the driver as well tick it if you do.

Intel(R) Centrino(R) Ultimate-N 6300 AGN

Then try to trigger the BSOD, restart the PC wait for 5 minutes incase the driver automatically installs itself
if it does let it then try to trigger it again.

Share the results .

 

[danielca]

Under display adapters I also have a Radeon (TM) HD 7850M which has a yellow signal on it... should I be uninstalling that too? I've tried to update it to solve the yellow symbol problem but it says it's already up to date.

 

[danielca]

Uninstalled the driver and restarted computer. It re-installed the driver automatically and restarted the computer. I tried to trigger the problem and it didn't trigger. I was already expecting this I mean, it comes and goes so it might come back in the future. What still doesn't work is my brightness adjusting and the Radeon driver still has a yellow symbol next to it.

 

[YoYo155]

Losing faith is never good.
The yellow triangle needs to be taken care of.

• Download the Driver

   Note

Don't install the Catalyst Control Center , choose Advanced then Custom and deselect the CCC option

 

[danielca]

I currently have a CCC installed, should I uninstall such?

 

[YoYo155]

Yes please.

 

[danielca]

If you could quickly checkout this screenshot before I proceed. CCC will be uninstalled, should I uninstall anything else? Should I also uninstall the whole uninstall manager itself later on?

Screenshot: http://gyazo.com/a77bf47dc0ba4f234fbe3343d8f05db0

I also got another BSOD this morning, so the whole process we did earlier probably didn't help :S

View attachment 284861

 

[danielca]

Any suggestions? Sorry, I was away.

 

[YoYo155]

Yes, once again it's a blocked irp caused by your wireless adapter.

fffff800`00b9c4e8  fffff880`06e9f178 Netwsw00+0x2a178
fffff800`00b9c508  fffff880`07064ef6 Netwsw00+0x1efef6
fffff800`00b9c520  fffff880`0728df70 Netwsw00+0x418f70
fffff800`00b9c528  fffff880`06e91743 Netwsw00+0x1c743
fffff800`00b9c530  fffff800`038d0800 nt!IopTimerCount
fffff800`00b9c538  fffff880`0237d6b0 tcpip!LruContext+0x4b0
fffff800`00b9c540  fffff880`0214b2b0 NETIO!WfpSysTimerCallback
fffff800`00b9c558  fffff880`07073f77 Netwsw00+0x1fef77
fffff800`00b9c568  fffff880`06e8ee4f Netwsw00+0x19e4f
fffff800`00b9c588  fffff880`0214b2b0 NETIO!WfpSysTimerCallback
fffff800`00b9c590  fffff880`0237c5a8 tcpip!LruContextLoose+0x468
fffff800`00b9c598  fffff880`02387930 tcpip!gTupleState+0x4b0
fffff800`00b9c5a8  fffff880`06e8e6df Netwsw00+0x196df
fffff800`00b9c5e8  fffff880`070fc1ff Netwsw00+0x2871ff
fffff800`00b9c628  fffff880`070f72f9 Netwsw00+0x2822f9
fffff800`00b9c6c8  fffff880`070eb941 Netwsw00+0x276941
fffff800`00b9c6f8  fffff880`06e7803a Netwsw00+0x303a
fffff800`00b9c748  fffff880`06e782b2 Netwsw00+0x32b2
fffff800`00b9c758  fffff880`071035ea Netwsw00+0x28e5ea
fffff800`00b9c760  fffff880`07941280 Netwsw00+0xacc280
fffff800`00b9c788  fffff880`06e782b2 Netwsw00+0x32b2
fffff800`00b9c798  fffff880`06e8dbb4 Netwsw00+0x18bb4
fffff800`00b9c7a0  fffff880`07941480 Netwsw00+0xacc480
fffff800`00b9c7a8  fffff880`072211d2 Netwsw00+0x3ac1d2
fffff800`00b9c7b8  fffff880`06e8cd68 Netwsw00+0x17d68
fffff800`00b9c7e8  fffff880`070732f1 Netwsw00+0x1fe2f1
fffff800`00b9c848  fffff880`07073ca3 Netwsw00+0x1feca3
fffff800`00b9c870  fffff880`0728b250 Netwsw00+0x416250
fffff800`00b9c8f8  fffff880`06ebb533 Netwsw00+0x46533
fffff800`00b9c938  fffff880`06ebb8ee Netwsw00+0x468ee

• Driver Reference Table - Netwsw00.sys

lmvm Netwsw00
start             end                 module name
fffff880`06e75000 fffff880`079c7000   Netwsw00 T (no symbols)           
    Loaded symbol image file: Netwsw00.sys
    Image path: \SystemRoot\system32\DRIVERS\Netwsw00.sys
    Image name: Netwsw00.sys
    Timestamp:        [COLOR=Red][U][B]Thu Apr 18 17:31:35 2013[/B][/U][/COLOR] (517003C7)
    CheckSum:         00AFF8E7
    ImageSize:        00B52000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

According to intel's website this is not the latest version, please update.
You're using,

c:\windows\system32\drivers\netwsw00.sys ([COLOR=Red][U][B]15.7.0.3[/B][/U][/COLOR], 10.99 MB (11,524,096 bytes), 4/18/2013 7:31 AM)

Update to:

Version: 16.1.1
Date:  08/07/2013
File name:  [U][B]Wireless_16.1.1_Ds64.exe[/B][/U]

• Download

 

[danielca]

If you could quickly checkout this screenshot before I proceed. CCC will be uninstalled, should I uninstall anything else? Should I also uninstall the whole uninstall manager itself later on?

Screenshot: a77bf47dc0ba4f234fbe3343d8f05db0.png


Alright and anything in regards to what I should uninstall for the AMD issue?

 

[danielca]

Every time I open Wireless_16.1.1_Ds64.exe a little icon pops up then disappears and nothing else happens. No indications of an installation occurring.

 

[danielca]

Ok I installed another file so that has been updated now. Any ideas about catalyst and AMD issue because I have not touched that yet.

 

[YoYo155]

If you could quickly checkout this screenshot before I proceed. CCC will be uninstalled, should I uninstall anything else? Should I also uninstall the whole uninstall manager itself later on?

Screenshot: a77bf47dc0ba4f234fbe3343d8f05db0.png


Alright and anything in regards to what I should uninstall for the AMD issue?

You can uninstall all of the items.

Every time I open Wireless_16.1.1_Ds64.exe a little icon pops up then disappears and nothing else happens. No indications of an installation occurring.

You can install the new driver using the device manager.

• http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html

Ok I installed another file so that has been updated now. Any ideas about catalyst and AMD issue because I have not touched that yet.

What file did you install?
Uninstall completely then restart the PC and install the driver only.

 

[danielca]

Ok, removed AMD completely I believe... but at the device manager window it still has the yellow symbol.

In response to your question regarding what other file I installed = Wireless_16.1.1_s64.exe

 

[YoYo155]

OK thanks, are you trying to install the driver but you are presented with an error of some-kind?
Or is the install completes successfully it reports while after a restart a yellow triangle remains in the device manager?

Can yo post a screenshot?

 

[danielca]

OK thanks, are you trying to install the driver but you are presented with an error of some-kind?
Or is the install completes successfully it reports while after a restart a yellow triangle remains in the device manager?

Can yo post a screenshot?

Should I leave the Wireless_16.1.1_s64.exe alone then?

Here is a screenshot of Device Manager:

bf1f68ebbd7dc1a8f1d7e4281e1633e2.png

As of now, I have not tried to install anything new.

 

[YoYo155]

Thank you, Yes for now if it has installed correctly leave it be.

Can you please upload the MSINFO32 file?

Start> RUN> "MSINFO32" without the quotes then hit [Enter].
In "MSINFO32" go to, File> Save> name it your user-name and upload.
​

 

[danielca]

Thank you, Yes for now if it has installed correctly leave it be.

Can you please upload the MSINFO32 file?

Start> RUN> "MSINFO32" without the quotes then hit [Enter].
In "MSINFO32" go to, File> Save> name it your user-name and upload.
​

Here you go:

View attachment 285150