BSOD upon exiting games, error 0x00000119

[Chaplain]

Sorry I'm new to these forums but I thought I'd try and get your guys's help.

Anyway now when I exit most games when done with a play session a BSOD appears. Now I got off the phone with dell tech support and they said it was my antivirus acting up and doing this but I just don't know.

Sorry for not articulating better but this is the first time i've done this.

View attachment 374217

 

[axe0]

Hi Chaplain,

Welcome to the 7forums.

As this is a 0x119(VIDEO_SCHEDULER_INTERNAL_ERROR) it is specific to the graphics.
As we look a little in the dump, it is shown that nvlddmkm is where it all starts.

STACK_TEXT:  
fffff880`03686638 fffff880`01c2622f : 00000000`00000119 00000000`07000000 fffffa80`148613c0 fffffa80`181716c0 : nt!KeBugCheckEx
fffff880`03686640 fffff880`10161324 : fffffa80`17ee9c50 00000000`00000000 00000000`00000000 fffffa80`18171720 : watchdog!WdLogEvent5+0x11b
fffff880`03686690 fffff880`10161386 : fffffa80`0000378e fffffa80`18171720 00000000`00000000 fffffa80`148613c0 : dxgmms1!VidSchiCheckConditionDeviceCommand+0x8c
fffff880`036866c0 fffff880`1015d36c : fffffa80`17c5f2a0 fffffa80`181716c0 fffffa80`1488c000 fffffa80`1488c000 : dxgmms1!VidSchiCheckPendingDeviceCommand+0x3e
fffff880`03686700 fffff880`1015c7e6 : fffffa80`00000001 fffffa80`00000000 00000000`00000002 00000000`00000000 : dxgmms1!VidSchiProcessCompletedQueuePacketInternal+0x438
fffff880`036867c0 fffff880`1015be0c : fffffa80`00000000 fffffa80`148613c0 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiProcessDpcCompletedPacket+0x3b6
fffff880`03686860 fffff880`1015bc58 : fffffa80`14734e00 fffffa80`148613c0 fffffa80`0f790040 00000000`00000000 : dxgmms1!VidSchDdiNotifyDpcWorker+0x198
fffff880`036868b0 fffff880`048f71cf : fffffa80`0f790040 00000000`00000000 fffff880`03663140 00000000`00000022 : dxgmms1!VidSchDdiNotifyDpc+0x94
fffff880`03686900 fffff880`0f546330 : fffffa80`0f971000 fffffa80`0f971000 00000000`00000000 00000000`00000000 : dxgkrnl!DxgNotifyDpcCB+0x77
fffff880`03686930 fffffa80`0f971000 : fffffa80`0f971000 00000000`00000000 00000000`00000000 fffff880`0f5462c3 : [COLOR="Red"]nvlddmkm[/COLOR]+0xd3330
fffff880`03686938 fffffa80`0f971000 : 00000000`00000000 00000000`00000000 fffff880`0f5462c3 fffffa80`0f971000 : 0xfffffa80`0f971000
fffff880`03686940 00000000`00000000 : 00000000`00000000 fffff880`0f5462c3 fffffa80`0f971000 00000000`00000000 : 0xfffffa80`0f971000

This might mean nothing to you, but nvlddmkm is a driver from Nvidia called Nvidia Video driver so it is for the display.

Looking at the nvlddmkm driver, it is dating from 2014.
My recommendation is to remove the Nvidia stuff and clean install it again.
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia

9: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f473000 fffff880`10153000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: [U]nvlddmkm.sys[/U]
    Timestamp:        [COLOR="red"][U]Thu Oct 16 11:58:06 2014[/U][/COLOR] (543F96AE)
    CheckSum:         00C9E7E1
    ImageSize:        00CE0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Let me know how it goes

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

 

[Chaplain]

Hey so I might need a little bit more help.

Got done playing WoW tonight and it tripped a BSoD.

Here's the new crash report.

 

[axe0]

The attached zip file is empty.
Please try uploading again and check if the zip file contains at least 21 files

• 19 .txt
• 1 .nfo
• 1 or more .dmp

Have you updated the Nvidia Video driver?

 

[Chaplain]

Updated the .zip file and yes I did per your instructions.

 

[axe0]

   Warning

Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Fusion, please remove them as it may cause trouble.

Diagnostic test

 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

   Note

Run Furmark for around 30 minutes

   Warning

Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

 

[Chaplain]

Hey axe0 I read up on furmark before proceeding and it doesn't seem very safe for my GPU can we perhaps deduce the problem some other way?

Plus I don't really have the experience to know when to stop the GPU and at what temp.

 

[Boozad]

FurMark is perfectly safe as long as you don't let your GPU run at extremely high temperatures for extended periods. There is a temperature readout within the program (highlighted in the screenshot below), if your GPU continues to rise steadily over 85°C be prepared to stop the test.

View attachment 374297

 

[axe0]

Have you installed any driver with Driver Fusion? Just to clear it up we don't have to search for those driver problems

Furmark is safe as long as the temperatures aren't going too high.
This is the reason why you need to have a keen eye on the temperature, the max temperature would be around 85C.
If Furmark reaches that temperature you have to abort the test as it indicates cooling issues.
According to Nvidia, your GPU could take temperatures of around 90-95C, but it depends on your cooling system how fast the GPU reaches that. Around 85C is to keep it save for your pc.

Please add your PSU and cooling system in your system specs.

 

[Chaplain]

Ok so I've returned from the prescribed tests and to answer the questions posed to me.

1. I ran furmark for 30 minutes per axes' request with GPU holding steady at 82 celcius with it jumping back down to 81 from time to time.
2. To respond to axe again I did not install anything with driver fusion. I looked into for un-installing that display driver earlier but I went with the program you guys told me to use instead.
3. Axe I don't think I can provide you with the cooling specs of my machine. I've used the system spec tool you've provided and didn't provide me that info at all.

 

[axe0]

1. Did you notice any artifact?
2. Driver Fusion does 'update' all drivers it can, that is why I asked it. Also because I don't see something else related to it then my question.
3. Yes you can, but not with the tool. You'll have to search for the additional information yourself.

Please check inside your case for any dust and make sure the GPU is properly seated, if necessary reseat it.

 

[Chaplain]

No I didnt see any artifacting.
I'll have to get rid of the free driver fusion I downloaded then.
Oh and I'll look into it soon.

Will look into the GPU placement in the morning.

 

[Chaplain]

Back from checking everything.

GPU is properly seated. I have a 1500 watt dell power supply and cooling information is unknown as of yet.