BSOD using CISCO QuickVPN

[sugark]

Hi,

I have a new Lenovo Thinkpad with Windows 7 x64

Additional sw / features in use:
Norton security
Cisco QuickVPN
Windows built-in Offline file use/sync

BSOD usually comes 2-5 minutes after connecting CISCO QuickVPN and using Offline filesync.

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Attached minidump file here


Please advise!

Thanks,
Krisztian

 

[zigzag3143]

Simple

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows