BSOD using Firefox and Skype

link8

New member
Local time
3:53 AM
Messages
8
Hi,
I recently reinstalled my OS and all my applications, and did all the Windows updates on my Acer One Happy netbook running Windows 7 Starter. I previously had a problem (BSOD) with Acer Rapid Storage Technology a number of months ago and was told to delete it. The problem was associated with Hibernation and Sleep modes, though. This time I was in the middle of a long Skype call and tried to access a website (which I have never had a problem with in the past) in Firefox at the same time. Firefox gave me a "Not Responding" message for a while, then BSOD.
I was wondering if you could take a look and see if it was just a fluke or whether I'm having a problem with Acer Rapid Storage Technology again or something else. Acer also has some pre-installed plug-in with Skype that I was not sure whether to allow it to run or not, so I am wondering if I should just uninstall that.

Thank you for any help you can give.
Link
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire One Happy
OS
Windows 7 Starter 32-bit
CPU
Intel Atom N570
Memory
2 GB DDR3
Graphics Card(s)
onboard
Hard Drives
500 GB
Mouse
built-in, plus installed Genius Pen Mouse
Antivirus
Microsoft Security Essentials
Browser
Firefox, Explorer
Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

picture.php
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
I'm sorry, I thought I had attached this report to the previous message, but obviously it didn't get attached.
Please let me know if you still would prefer me to use DM Log Collector.
Thanks,
Link
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire One Happy
OS
Windows 7 Starter 32-bit
CPU
Intel Atom N570
Memory
2 GB DDR3
Graphics Card(s)
onboard
Hard Drives
500 GB
Mouse
built-in, plus installed Genius Pen Mouse
Antivirus
Microsoft Security Essentials
Browser
Firefox, Explorer
Okay, now did the attachment work?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire One Happy
OS
Windows 7 Starter 32-bit
CPU
Intel Atom N570
Memory
2 GB DDR3
Graphics Card(s)
onboard
Hard Drives
500 GB
Mouse
built-in, plus installed Genius Pen Mouse
Antivirus
Microsoft Security Essentials
Browser
Firefox, Explorer

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
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