Solved BSOD Using Killer e2200 PCI-E Network Card

[swarlz]

Hi Folks,

Background, I have an MSI GT70, maybe 4 months old. About 6 weeks ago started getting an infrequent problem where using the wired network card would cause my computer to lock up and stop responding, as in everything stopped responding not just explorer, mouse would stop moving and all. It also infrequently blue screens. I have scoured the internet and have been unable to resolve the issue myself. I was hoping someone here would be able to help me. I would prefer not to send it away for warranty if possible as I run my whole life through this machine.

Attached are the logs, please let me know what else you need.

Thanks in advance.
Swarlz.

 

[koolkat77]

Welcome to SevenForums.

What antivirus are you using? All the BSOD-s were caused by the following driver:

Product:
Killer e2200 PCI-E Gigabit Ethernet Controller
Company:
Qualcomm Atheros, Inc.
Description:
Killer e2200 PCI-E Gigabit Ethernet Controller
Version:
8.0.2.31

 

[swarlz]

At the moment, I am using none. My first step was I uninstalled it. I was using Eset Endpoint Antivirus.

Edit: I am also in the midst of running a virus scan just in case but I don't believe this will be the problem as I don't go to shady sites on this laptop and don't use any unknown USB flash drives or anything.

 

[swarlz]

On wifi now, just blue screened on me again.

 

[koolkat77]

Which antivirus are you currently using?

 

[koolkat77]

Disable driver verifier.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[swarlz]

Ok, that has been done.
I will reboot in a moment and see how it goes.

Thanks for your help I will let you know if it happens again.

Edit: Also I was using Eset Endpoint Antivirus but already uninstalled that while troubleshooting myself.

 

[koolkat77]

I didn't understand. What has been done? Disabled verifier? Updated the driver?

Do not keep the system without an antivirus.

• Microsoft Security Essentials - Microsoft Windows

 

[swarlz]

I disabled the driver verifier.
I am not planning on it, I am going to reinstall Eset Endpoint Antivirus.

What does disabling the driver verifier do exactly? What was the point of disabling it?

 

[koolkat77]

It puts stress on the drivers. Bad/older ones will cause BSOD-s. If there are no BSOD-s with verifier enabled it usually points towards hardware.

How did you enable it in the first place?

 

[swarlz]

Oh ok, to be honest I am not actually sure, I do not remember ever running the verifier.exe is it possible for the laptop to have come with it enabled?

 

[koolkat77]

Could be. Well anyway, since it's disabled let us know how it goes from here.

__________________

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2. Click on Edit System Spec
3. Fill in your computer specs
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__________________

Good luck.

 

[swarlz]

Thanks very much will do

 

[koolkat77]

Any BSOD-s over the week?

 

[swarlz]

No none since turning off the driver verification.
Thanks for your help

 

[koolkat77]

Great, I think you should mark the thread as solved for now. But post back if any BSOD issues arise.

Good luck.

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  Mark this thread as solved link at the top of your thread or down on the left corner
  
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