BSOD using Labview driver usbser.sys

[angeloval]

Hello
Have been getting BSOD recently using Labview 2011 (acquiring data through usb port), after 10 min system crash.
I've tried changing usbser.sys driver using version 6.1.7600.13385 (14/07/2009 ) and version 6.1.7601.17514 ( 20/11/2010).

the problem manifests itself on three pcs. The only changes have been windows updates.
Can you help me ?

Tanks
Angelo

 

[Arc]

Your problem is caused by your USB modems. Samsung/android.

• SAMSUNG Android USB Modem
• SAMSUNG Mobile Modem
• SAMSUNG Mobile Modem
• Bluetooth Modem

Try to disable/uninstall all the instances you have installed, via device manager.

Let us know the results.

 

[angeloval]

Thanks for your answer.
I'll try to remove the samsung drivers next week.

Angelo

 

[angeloval]

Hello
I removed all Samsung and bluetooth driver, but the BSOD crash continues to occur.

Do you have other suggestions ?

Thanks
Angelo

 

[Arc]

It is still the same cause.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {b8, 2, 0, fffff880087d0161}

[COLOR=Red]Probably caused by : usbser.sys [/COLOR]( usbser!UsbSerTryToCompleteCurrent+1d )

Followup: MachineOwner
---------

You hane the drivers present, but disabled only.

Uninstall them.
If uninstalling does not help, it would be better to start afresh. A clean reinstall would be better.

 

[angeloval]

Hello
I uninstalled the drivers (using the Device Remover software) but the problem is still present.
I can't uninstall usbser.sys because is used by the acquiring board i use ( MSP430 Application UART- COM6 )

Thanks in advance
Angelo

 

[Arc]

The last BSOD as per the zip is of 02.07; before or after uninstalling those drivers?

USBDeview is the best program to do those stuff for the USB devices and drivers.

I think it would be the best for you to go for a http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html . As there are multiple instances of the drivers present, there is a good chance of some unwanted mishaps there. Starting afresh will get rid of all those at a single shot.

Otherwise, Let USBDeview a go. Uninstall them all, and install the needed drivers only.

usbser.sys cannot be deleted, as it is a system element.

BTW, I will wait for one more BSOD before taking an action, as the last one is of 02.07 ... two days earlier than your last post.

 

[angeloval]

I'm sorry
here is the correct files

Angelo

 

[Arc]

It is exactly the same ... so I suggest you to go for a Clean Reinstall - Factory OEM Windows 7 .

 

[noteri]

A solution that worked for me was to change the VISA read/write VI's to synchronous. This setting is found by right-clicking on those VI's.

 

[sagi442]

Thank you

I had to register to the forum to replay to your thread.
I've been struggling for a week with this BSOD without a clue how to fix it.
Changing VISA read to synchronous did the job.

Thank you!