BSOD using Lightroom 5 beta and Chrome 26.0.141.64m

Russellreno

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Local time
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Messages
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Location
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My pc crashed with the typical BSOD message so I uninstalled Lightroom 5 Beta. It crashed again 2 days later.

Overall
General
Operating System Microsoft Windows 7 Home Premium
Central Processor AMD Athlon(tm) II X4 630 Processor
User Name Russell
Graphics
Video Adapter ATI Radeon HD 4200
Video Memory 256.00 MB
Screen Resolution 1920 x 1080
Storage
Total Memory 5.74 GB
Free Memory 3.69 GB
Total Hard disk 3725.92 GB
Free Hard disk 1858.90 GB
I/O
Mouse USB Input Device
Keyboard USB Input Device

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Operating System
Computer System
Computer Name HPWIN7
User Name Russell
Organization N/A
Operating System
OS Name Microsoft Windows 7 Home Premium
OS Version 6.1.7601
Service Pack 1.0
Product ID 00359-OEM-8992687-00010
System Up Time 5/1/2013 7:49:29 PM
Internet Explorer Version 9.10.9200.16540
Microsoft DirectX Version 4.09.00.0904
OpenGL Version 6.1.7600.16385 (win7_rtm.090713-1255)
Registry
Maximum Size 2048 MB
Current Size 151 MB
Status OK

Processor MainBoard
Central Processor
CPU Name AMD Athlon(tm) II X4 630 Processor
Code Name Model 5, Stepping 2
Manufacturer AuthenticAMD
Current Clock Speed 2800 Mhz
Max Clock Speed 2800 Mhz
Voltage 1.5V
External Clock 200 Mhz
Serial Number 178BFBFF00100F52
CPU ID AMD64 Family 16 Model 5 Stepping 2
Socket Designation CPU 1
L1-Cache 512 KB
L2-Cache 2048 KB
L3-Cache 0 KB
 

My Computer My Computer

At a glance

OS Name Microsoft Windows 7 Home Premium OS V...AMD Athlon II x4 630 Processor6GB 1066MhzATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavillion
OS
OS Name Microsoft Windows 7 Home Premium OS Version 6.1.7601
CPU
AMD Athlon II x4 630 Processor
Motherboard
Aloe Foxconn
Memory
6GB 1066Mhz
Graphics Card(s)
ATI Radeon HD 4200
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP w2338h Wide LCD Monitor
Screen Resolution
1080x1920

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
I did follow the instructions.

Step 6. In your BSOD post, upload the renamed SF_DD_MM_YYYY.zip folder into your post.

I uploaded Russellreno.zip following the six steps.

Did I miss a step.
 

My Computer My Computer

At a glance

OS Name Microsoft Windows 7 Home Premium OS V...AMD Athlon II x4 630 Processor6GB 1066MhzATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavillion
OS
OS Name Microsoft Windows 7 Home Premium OS Version 6.1.7601
CPU
AMD Athlon II x4 630 Processor
Motherboard
Aloe Foxconn
Memory
6GB 1066Mhz
Graphics Card(s)
ATI Radeon HD 4200
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP w2338h Wide LCD Monitor
Screen Resolution
1080x1920
It looks like most of the files that should be in the folder are missing, there is only the windows update log which is basically useless in this situation try running the tool again and let it run for a good ten minutes or so then upload the new zipped folder as you did before.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
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