BSOD using Pro Tools LE 8.05

[terrencej31]

I have Windows 7 Ultimate x64 and when I use Pro Tools or Reason 5 the system freezes causing me to do a hard reboot. The mouse and control/alt/delete does not work. Computer was just purchased one week ago. I have attached my Minidump file.

Thanks

 

[zigzag3143]

This sole crash was related to a memory issue (probably a driver) but we cant tell until you update these drivers and upload more DMPS

Old drivers

AtiPcie.sys    11/6/2006 12:59:54 PM       
amdide64.sys    10/11/2007 9:40:08 PM       
irsir.sys    1/19/2008 2:36:11 AM        
k57nd60a.sys    9/3/2008 11:12:42 PM       
diginet.sys    12/4/2008 3:12:13 AM        
RTKVHD64.sys    12/11/2008 5:23:47 AM       
mcdbus.sys    2/24/2009 6:34:07 AM

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

 

[terrencej31]

Thank you! I'll search for them now.