BSOD using reaper (DAW) after installing drivers for interface.

[PureMetal]

I have just picked up my custom build computer with windows 7 home premium x64.
I installed a driver for my recording interface (lexicon Omega) so it can work with my music production software which is Reaper. Once i open reaper and create a new track, as soon as i go to arm the record button, a BSOD comes up. after i restart my computer, everytime i open Reaper my PC crashes with the same BSOD.

I did a system restore and tried reinstalling the driver but the same problem persisted.

This is my first post so i hope ive given enough info... if not, just tell me and i will post more.


More info:

The BSOD message says: DRIVER_IRQL_NOT_LESS_OR_EQUAL


PC Specs:
AMD FX 6100
8GB Ram
ATI HD6850
Gigabyte 990FX

Thanks

 

[zigzag3143]

I have just picked up my custom build computer with windows 7 home premium x64.
I installed a driver for my recording interface (lexicon Omega) so it can work with my music production software which is Reaper. Once i open reaper and create a new track, as soon as i go to arm the record button, a BSOD comes up. after i restart my computer, everytime i open Reaper my PC crashes with the same BSOD.

I did a system restore and tried reinstalling the driver but the same problem persisted.

This is my first post so i hope ive given enough info... if not, just tell me and i will post more.


More info:

The BSOD message says: DRIVER_IRQL_NOT_LESS_OR_EQUAL


PC Specs:
AMD FX 6100
8GB Ram
ATI HD6850
Gigabyte 990FX

Thanks

You uploaded the data collection application instead of the data, please use this method instead.

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

It is almost impossible to spot trends from a single DMP file so if you have more than one please upload them. If you only have one please wait until the computer crashes again then upload both.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.



The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[PureMetal]

Ahhh, i thought i did something wrong.

here's the .zip folder again with the correct (hopefully) folder.

i checked the minidump folder and nothing was in there..... i think because i did the system restore point.

anyway, thanks for the quick response.

 

[zigzag3143]

Ahhh, i thought i did something wrong.

here's the .zip folder again with the correct (hopefully) folder.

i checked the minidump folder and nothing was in there..... i think because i did the system restore point.

anyway, thanks for the quick response.

Still no DMP files. Which method did you use?

 

[PureMetal]

Oh, i misread big time, ill enable minidump now

 

[PureMetal]

Okay, here's my compressed minidump folder with the dmp file:

 

[zigzag3143]

Okay, here's my compressed minidump folder with the dmp file:

This one was Related to EtronXHCI.sys eXtensible Host Controller Driver from Etron Technology Inc

I would un-install it at least to test.

Also would remove your avast and re-place it with Microsoft Security essentials


I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[PureMetal]

Ok.... so what driver is that from, was it from my audio interface? and how do i uninstall it?

 

[zigzag3143]

Ok.... so what driver is that from, was it from my audio interface? and how do i uninstall it?

Unsure but I think that is your USB 3.x driver. Go to the mfr site and get the final word.

 

[PureMetal]

ok, thanks for your assistance

 

[zigzag3143]

ok, thanks for your assistance

Good luck