Solved BSOD - Using uTorrent, error 0x000000C2

[morrido]

I am randomly getting BSOD's when leaving uTorrent downloading for long hours.
Here is a link to the files from diagnostic tool.

Any help would be much appreciated!

 

[koolkat77]

Welcome.

Uninstall ESET: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Replace with MSE: Microsoft Security Essentials - Microsoft Windows

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
​

• Microsoft Security Essentials - Free Antivirus for Windows
  
  • Malwarebytes - Free
    • http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Check for a newer BIOS version:

Data/versão de BIOS	American Megatrends Inc. 1306, [COLOR="Red"]20-08-2008[/COLOR]

Go to this link: Intel® Driver Update Utility and check the system for latest updates.
Post back results.

 

[morrido]

It seems I have some bad sectors on my system HDD. Despite I checked the box to auto fix errors, it didn't seem to fix them. Am i right? What should I do?
Report file.

It seems to have run twice, might be my bad for chosing it twice hoping for some kind of confirmation.

 

[koolkat77]

Hard drive



Upload a screenshot of your hard disk using CrystalDiskInfo:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Make a hard drive test from the hard drive manufacturers website:

• Hard Drive Diagnostic Procedure

Hard drive test both short and long with:

• SeaTools for Windows

Also the DOS version of:

• SeaTools for DOS
• SeaTools for DOS tutorial

 

[morrido]

Here is the CrystalDiskInfo screenshot
I'm running Seatools for Windows now.
Couldn't find any on my manufacturers website.
Will post results.

 

[koolkat77]

OK. Click on the driver that shows caution, after that Check this post: http://www.sevenforums.com/crashes-...times-since-september-2011-a.html#post2189463

 

[morrido]

Seatools failed the long test:
21-12-2012 10:06:55
Model: HD322HJ
Serial Number: S17AJ9AQA02608
Firmware Revision: 1AC01113
Long Generic - Started 21-12-2012 10:06:55
Long Generic - FAIL 21-12-2012 10:52:46
SeaTools Test Code: 6C9AC2A4


I did what you mentioned on your last post, moved the sliders right and then back to left.
After I hitted apply the yellow LED turned blue indicating everything was ok.
But is it really?
How may I know?

 

[koolkat77]

Since Disk Check reported bad sectors and Seatools failed, you need to get a new HDD
Crystal disk doesn't really fix anything. It just shows the status of the hard drive.

Back up anything important on the HDD as it might fail soon. Try running disk check again.

How old is your hard drive anyway?

 

[morrido]

Damn :\

I have this HDD for around 4 years or so.
According to Crystal, it has 2108 startups and 12452 running hours.
Is this an HDD's average lifespan?

 

[koolkat77]

Hmm sorry I'm not very literate about hard drive failure but you can read this: Hard disk drive failure - Wikipedia, the free encyclopedia

And..any new BSOD or crashes?

 

[Britton30]

Damn :\

I have this HDD for around 4 years or so.
According to Crystal, it has 2108 startups and 12452 running hours.
Is this an HDD's average lifespan?

I don't know the average but any HDD can fail at any time. I would do as Kool Kat recommenced and replace the drive, soon. If it becomes unreadable you'll lose everything. Back your data up on some other drive now.

Note: Seagate bought the Samsung Hard Drive business, but not their SSD side.

 

[morrido]

Nop, no new BSOD's. They are very rare to happen (around once per month or once every two months).
I use the PC for gaming and never got a BSOD while playing just by using uTorrent.
Oh well, off to buy a new HDD.
Thank you for all your help.

 

[koolkat77]

Good luck