BSOD various error codes

Neoburst

New member
Local time
7:46 PM
Messages
3
the issue has been happening for a few weeks now on near a daily business 90% of the time it has been BAD_POOL_HEADER BSOD but have now had a few SYSTEM_SERVICE_EXCEPTION BSOD it dosent seem to be tied to me doing anything as it has happened when the system has been idling but a few of the BSOD have happened just as soon as I do something with steam such as open/close a game close a chat window or closing steam itself would have had more minidump files to upload but noticed start of this week that windows was overwriting them. any help/advice you can give would be fantastic
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
CPU
i5 3570k
Motherboard
asus p9z87-v
Memory
Patriot Viper Xtreme Division 2 1866 MHz
Graphics Card(s)
MSI GTX 670
Hard Drives
seagate barracuda 3 TB
samsung 840 evo 256 GB
Avast has been flagged multiple times as causing problems.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000329ace5, fffff880055e7cc0, 0}

[B][COLOR=Red]*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS[/COLOR][/B]
Probably caused by : tdx.sys ( tdx!TdxQueryInformationTransportAddress+3a )
Code:
fffff880`0bbf61c8  fffff880`0690f795Unable to load image aswSnx.SYS, Win32 error 0n2
[B][COLOR=Red]*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS[/COLOR][/B]
 aswSnx+0x28795
Uninstall Avast and install MS Security Essentials and MalwareBytes.

   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.


picture.php


Your nVidia driver is also causing problems.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffffa800a367c20, fffffa800a367ce0, 40c0018}

[COLOR=Red][B]*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys[/B][/COLOR]
Probably caused by : nvlddmkm.sys ( nvlddmkm+daa5b )
Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Your Realtek HD Audio Function driver is causing issues.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {21, fffffa80093fd000, 1c10, ffc4ffbfffc41bd2}

[B][COLOR=Red]*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys[/COLOR][/B]
Probably caused by : RTKVHD64.sys ( RTKVHD64+283054 )
It's old and needs updating. Check for updates here.

Code:
1: kd> lmvm RTKVHD64
start             end                 module name
fffff880`0801c000 fffff880`084a0c00   RTKVHD64 T (no symbols)           
    Loaded symbol image file: RTKVHD64.sys
    Image path: RTKVHD64.sys
    Image name: RTKVHD64.sys
    Timestamp:        [B][COLOR=Red]Tue Feb 14 10:55:35 2012[/COLOR][/B] (4F3A3DA7)
    CheckSum:         00487739
    ImageSize:        00484C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall the following programs:

View attachment 323388
View attachment 323389

Uninstall DaemonTools, a known cause of BSODs.

View attachment 323390

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below

321053d1402310370-bsod-when-closing-my-games-uninstall-daemon-tools.jpg


If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Thank you for such a quick response i will get started in makeing the changes that you have suggested will let you know if any of the problems still persist
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
CPU
i5 3570k
Motherboard
asus p9z87-v
Memory
Patriot Viper Xtreme Division 2 1866 MHz
Graphics Card(s)
MSI GTX 670
Hard Drives
seagate barracuda 3 TB
samsung 840 evo 256 GB
things were going well since your last piece of advice but yesterday and today i have had two more BSOD if anyone could have a look at the new errors it would be greatly appreciated
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
CPU
i5 3570k
Motherboard
asus p9z87-v
Memory
Patriot Viper Xtreme Division 2 1866 MHz
Graphics Card(s)
MSI GTX 670
Hard Drives
seagate barracuda 3 TB
samsung 840 evo 256 GB
I'll take a look tonight when I get back from work.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
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