BSOD Very Randomly, USB Bugcode Timeout?

anthonyfrench13

New member
Local time
4:07 PM
Messages
7
Hi, I am working on fixing a computer but I am going crazy! :mad:

The computer is a Toshiba Satellite L755, Windows 7 x64, 4GB RAM, Intel i5.

Here is the Event Viewer Message;

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000005, 0xfffffa8007209160). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 092915-35147-01.


The mini dump files are in the zip, from the DM Log Collector,

Thank you so much in advance!!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L755
OS
Windows 7, 64 Bit
CPU
i5
Memory
4GB
Hard Drives
500 GB
Antivirus
Avast
Browser
Firefox
Hiya and welcome to SevenForums!:orb:
Code:
BugCheck FE, {8, 6, 5, fffffa8007209160}

Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

Update your USB drivers.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Hi Thank you! I never thought to run the sfc /scannow,

But all recent updates have been installed and I also updated the USB driver.. I hope the sfc /scannow does the trick,
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L755
OS
Windows 7, 64 Bit
CPU
i5
Memory
4GB
Hard Drives
500 GB
Antivirus
Avast
Browser
Firefox
Can you remember what you had connected to your pc when the crashes happened?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Can you remember what you had connected to your pc when the crashes happened?

Nothing was actually connected is what the girl told me..
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L755
OS
Windows 7, 64 Bit
CPU
i5
Memory
4GB
Hard Drives
500 GB
Antivirus
Avast
Browser
Firefox
Please do as @Laith says.
The usb.sys file is a Windows file, likely is there corruption in the system files.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Please do as @Laith says.
The usb.sys file is a Windows file, likely is there corruption in the system files.

I ran sfc scannow but it says "windows resource protection found corrupt files but was unable to fix some of them."

I ran command prompt as administrator as well?:confused: I'm confused...
Trying to schedule disk check, it reboots and just doesn't run......
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L755
OS
Windows 7, 64 Bit
CPU
i5
Memory
4GB
Hard Drives
500 GB
Antivirus
Avast
Browser
Firefox
Please upload the cbs.log file located at {Windows partition}\Windows\Logs\CBS\
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
It's usbhub.sys to be exact :)

Have you installed the latest updates from Windows Update? That usually fixes system corruptions, aswell as sfc /scannow
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
The CBS log is almost 300Mb in size and I seriously can't get it any smaller than 16mb using 7zip ultra compression, and that is still exceeding sevenforums 8mb size.

Any suggestions, and thank you so much for the help here!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L755
OS
Windows 7, 64 Bit
CPU
i5
Memory
4GB
Hard Drives
500 GB
Antivirus
Avast
Browser
Firefox
Upload it to a 3rd party site such as OneDrive, Mediafire, Dropbox etc.

No problem by the way!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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