BSOD - video driver problem?

pandasaurus

Rex!
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This computer is less than a month old; I had it built by CyberPowerPC.

I downloaded the Windows Live Essential pack that included Windows Movie Maker. I was editing some things in movie maker, tabbed out to Firefox and my screen cut off to the BSOD. Restarted and everything worked fine for the rest of the day.

I started my computer this morning and I believe I was browsing the web and the BSOD happened again.

Everything was fine today, but I was playing The Sims 3 for a 10 minutes or so, then the BSOD popped up.

x64 Home Premium

the original installed OS on the system?
- Yes
OEM or full retail version?
- OEM
What is the age of system (hardware)?
- Less than 1 month old
What is the age of OS installation? - Less than 1 month old

System Manufacturer - Gigabyte Technology
Mobo -
GigaByte GA-870A-UD3
BIOS - Award Modular BIOS v6.00PG
CPU - AMD Phenom II X4 945
Display - ATI Radeon HD 5700 series / 2gb memory
Memory - Corsair 2GBx2

Attached is the BSOD dump zip along with the system health report.







 

My Computer

Computer Manufacturer/Model Number
Gigabyte
OS
Windows 7 x64 Home Premium
CPU
AMD Phenom II X4 945
Motherboard
GIGABYTE 870A-UD3
Memory
ADATA 2x 2GB
Graphics Card(s)
ATI Radeon HD 5700
Monitor(s) Displays
HP f2105 21"
Screen Resolution
1680x1050
Hard Drives
1x 500GB Western Digital
PSU
600w XtremeGear
Case
Raidmax Skyline Mid-Tower Gaming Case w/side panel window
Cooling
Asetek 510LC Liquid Cooling System
Internet Speed
24mbps/dl
Hello pandasaurus and welcome to seven forums.

I don't see any dump files in the folder. Make sure the system is configured to create dumps.
set_minidump2.png

~~~~~~~~~~~~~~~~~~~~~~~~~~~~
How to get to Startup and Recovery:
OPTION ONE
Through Startup and Recovery

1. Open the Start Menu.
A) Right click on the Computer button on the dark right side and click on Properties.

B) Go to step 3.
OR

2. Open the Control Panel (All Items view) and click on the System icon.

3. In the left blue pane, click on the Advanced system settings link. (See screenshot below)

4. Close the System window. (See screenshot above)

5. Under the Advanced tab, click on the Settings button under Startup and Recovery.
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
I apologize, they are the files from the BSOD Dump & System File Collection app that I got from the BSOD Posting guidelines. What do I do after I've configured my system to create dumps?
 

My Computer

Computer Manufacturer/Model Number
Gigabyte
OS
Windows 7 x64 Home Premium
CPU
AMD Phenom II X4 945
Motherboard
GIGABYTE 870A-UD3
Memory
ADATA 2x 2GB
Graphics Card(s)
ATI Radeon HD 5700
Monitor(s) Displays
HP f2105 21"
Screen Resolution
1680x1050
Hard Drives
1x 500GB Western Digital
PSU
600w XtremeGear
Case
Raidmax Skyline Mid-Tower Gaming Case w/side panel window
Cooling
Asetek 510LC Liquid Cooling System
Internet Speed
24mbps/dl
Can you upload the .dmp files from C:\Windows\Minidump?

Copy all of the dump files from that folder to your desktop.
Select all of the dump files from the desktop and create a .zip file or a .rar file.
Then upload it here (use the paperclip) icon.
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
I don't have a Minidump folder, even after configuring it.
 

My Computer

Computer Manufacturer/Model Number
Gigabyte
OS
Windows 7 x64 Home Premium
CPU
AMD Phenom II X4 945
Motherboard
GIGABYTE 870A-UD3
Memory
ADATA 2x 2GB
Graphics Card(s)
ATI Radeon HD 5700
Monitor(s) Displays
HP f2105 21"
Screen Resolution
1680x1050
Hard Drives
1x 500GB Western Digital
PSU
600w XtremeGear
Case
Raidmax Skyline Mid-Tower Gaming Case w/side panel window
Cooling
Asetek 510LC Liquid Cooling System
Internet Speed
24mbps/dl
I had gone BSOD-free the entire day until now. I had multiple tabs in Firefox open and my computer randomly restarted. I started Windows normally, and got the BSOD. Restart manually and starting Windows normally and it was fine after that.

I still do not see a Minidump folder in C:\Windows\, but I myself searched for a .dmp file and found what is attached to this post.
 

My Computer

Computer Manufacturer/Model Number
Gigabyte
OS
Windows 7 x64 Home Premium
CPU
AMD Phenom II X4 945
Motherboard
GIGABYTE 870A-UD3
Memory
ADATA 2x 2GB
Graphics Card(s)
ATI Radeon HD 5700
Monitor(s) Displays
HP f2105 21"
Screen Resolution
1680x1050
Hard Drives
1x 500GB Western Digital
PSU
600w XtremeGear
Case
Raidmax Skyline Mid-Tower Gaming Case w/side panel window
Cooling
Asetek 510LC Liquid Cooling System
Internet Speed
24mbps/dl
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