BSOD W7 64bit

[kannetth]

Hi everyone,
I'm experiencing some interesting problems of BSODs, and I'd like you to help me figuring out the source of them, please.
I have already had this problem (LINK), and it was due to Zone Alarm.

This time BSODs appear to be random: sometimes it crashes when I'm on the internet (latest version of Firefox), once while ibernating the laptop by folding the screen, other times while using Open Office.
My notebook saved only two .dmp files, and I'm attaching them.

OS: Windows 7 Premium 64bit
FIREWALL/ANTIVIRUS: Comodo Security Suite

Thankyou.
Gabriele.

 

[usasma]

Please follow the posting instructions here: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html
Hang on while I run the memory dumps....

FWIW - we've seen numerous problems with the Comodo program. I'd suggest the following:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Comodo from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Comodo using this free tool: Login (requires registration)
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

 

[usasma]

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall them from your system.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Windows Update exceptions may be noted below for Windows drivers:

[FONT=lucida console]
[COLOR=Red]ASMMAP64.sys      Sun Feb 04 14:52:56 2007 (45C63998)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#ASMMAP64.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#ASMMAP64.sys[/URL] 

amdsata.sys       Fri Jul 17 14:59:51 2009 (4A60CA27)
[URL="http://www.carrona.org/dvrref.html#amdsata.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#amdsata.sys[/URL] 

amdxata.sys       Fri Jul 17 14:59:54 2009 (4A60CA2A)
[URL="http://www.carrona.org/dvrref.html#amdxata.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#amdxata.sys[/URL] 

AsDsm.sys         Fri Feb 13 01:14:26 2009 (49950FC2)
[URL="http://www.carrona.org/dvrref.html#AsDsm.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#AsDsm.sys[/URL] 

lullaby.sys       Wed Jun 17 22:45:32 2009 (4A39AA4C)
[URL="http://www.carrona.org/dvrref.html#lullaby.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#lullaby.sys[/URL] 

AtiPcie.sys       Tue May 05 11:00:22 2009 (4A005486)
[URL="http://www.carrona.org/dvrref.html#AtiPcie.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#AtiPcie.sys[/URL] 

ahcix64s.sys      Tue Aug 25 01:32:23 2009 (4A937767)
[URL="http://www.carrona.org/dvrref.html#ahcix64s.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#ahcix64s.sys[/URL] 

ElbyCDIO.sys      Thu Dec 17 17:25:16 2009 (4B2AAFCC)
[URL="http://www.carrona.org/dvrref.html#ElbyCDIO.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#ElbyCDIO.sys[/URL] 

atikmpag.sys      Tue Mar 02 22:07:33 2010 (4B8DD275)
[URL="http://www.carrona.org/dvrref.html#atikmpag.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#atikmpag.sys[/URL] 

atipmdag.sys      Tue Mar 02 22:47:08 2010 (4B8DDBBC)
[URL="http://www.carrona.org/dvrref.html#atipmdag.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#atipmdag.sys[/URL] 

dump_ahcix64s.sys Tue Aug 25 01:32:23 2009 (4A937767)
[URL="http://www.carrona.org/dvrref.html#dump_ahcix64s.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#dump_ahcix64s.sys[/URL] 

adfs.SYS          Thu Jun 26 16:52:37 2008 (48640195)
[URL="http://www.carrona.org/dvrref.html#adfs.SYS"]http[I]:[/I]//www.carrona.org/dvrref.html#adfs.SYS[/URL] 

Rt64win7.sys      Mon Mar 22 05:57:14 2010 (4BA73EFA)
[URL="http://www.carrona.org/dvrref.html#Rt64win7.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#Rt64win7.sys[/URL] 

athrx.sys         Fri May 28 16:26:10 2010 (4C0026E2)
[URL="http://www.carrona.org/dvrref.html#athrx.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#athrx.sys[/URL] 

GEARAspiWDM.sys   Mon May 18 08:17:04 2009 (4A1151C0)
[URL="http://www.carrona.org/dvrref.html#GEARAspiWDM.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#GEARAspiWDM.sys[/URL] 

usbfilter.sys     Fri Jun 05 04:53:33 2009 (4A28DD0D)
[URL="http://www.carrona.org/dvrref.html#usbfilter.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#usbfilter.sys[/URL] 

kbfiltr.sys       Mon Jul 20 05:21:42 2009 (4A643726)
[URL="http://www.carrona.org/dvrref.html#kbfiltr.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#kbfiltr.sys[/URL] 

ETD.sys           Thu Jun 11 23:41:55 2009 (4A31CE83)
[URL="http://www.carrona.org/dvrref.html#ETD.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#ETD.sys[/URL] 

ATK64AMD.sys      Tue May 12 21:04:54 2009 (4A0A1CB6)
[URL="http://www.carrona.org/dvrref.html#ATK64AMD.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#ATK64AMD.sys[/URL] 

VClone.sys        Sun Aug 09 17:25:45 2009 (4A7F3ED9)
[URL="http://www.carrona.org/dvrref.html#VClone.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#VClone.sys[/URL] 

viahduaa.sys      Tue Mar 02 06:30:18 2010 (4B8CF6CA)
[URL="http://www.carrona.org/dvrref.html#viahduaa.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#viahduaa.sys[/URL] 

snp2uvc.sys       Wed May 20 04:11:05 2009 (4A13BB19)
[URL="http://www.carrona.org/dvrref.html#snp2uvc.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#snp2uvc.sys[/URL] 

STREAM.SYS        Mon Jul 13 20:06:18 2009 (4A5BCBFA)
[URL="http://www.carrona.org/dvrref.html#STREAM.SYS"]http[I]:[/I]//www.carrona.org/dvrref.html#STREAM.SYS[/URL] 

sncduvc.SYS       Mon Dec 29 04:14:26 2008 (495894F2)
[URL="http://www.carrona.org/dvrref.html#sncduvc.SYS"]http[I]:[/I]//www.carrona.org/dvrref.html#sncduvc.SYS[/URL] 

dgderdrv.sys      Fri Apr 09 03:44:29 2010 (4BBEDADD)
[URL="http://www.carrona.org/dvrref.html#dgderdrv.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#dgderdrv.sys[/URL] 

sscewh.sys        Fri Oct 09 12:20:13 2009 (4ACF62BD)
[URL="http://www.carrona.org/dvrref.html#sscewh.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#sscewh.sys[/URL] 

sscecm.sys        Fri Oct 09 12:24:58 2009 (4ACF63DA)
[URL="http://www.carrona.org/dvrref.html#sscecm.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#sscecm.sys[/URL] 
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BSOD BUGCHECK SUMMARY

[FONT=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Feb 19 10:11:34.363 2011 (UTC - 5:00)
System Uptime: 7 days 4:19:31.419
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+34c0e )
BUGCHECK_STR:  0x7a_c00000c0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7a_c00000c0_nt!_??_::FNODOBFM::_string_+34c0e
Bugcheck code 0000007A
Arguments fffff6fc`40046cb0 ffffffff`c00000c0 00000000`ba515be0 fffff880`08d96000
SystemManufacturer = ASUSTeK Computer INC.
SystemProductName = K50AD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 15 05:49:52.226 2011 (UTC - 5:00)
System Uptime: 0 days 0:21:33.021
BugCheck F4, {3, fffffa8006087b30, fffffa8006087e10, fffff800031d85d0}
Probably caused by : hardware_disk
PROCESS_NAME:  csrss.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xF4_IOERR_C000000E
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`06087b30 fffffa80`06087e10 fffff800`031d85d0
SystemManufacturer = ASUSTeK Computer INC.
SystemProductName = K50AD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
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