BSOD, webmail open in Chrome & creating a New Folder to save attachmt
(FYI - this is the first of three BSODs I've had in the last 4 days. I'm filing each as a separate thread. Hope that's appropriate.)
I was accessing two email accounts using webmail in Chrome (version 51.0.2704.103 m). Had opened a mail-to-myself in one of them with an eye to saving an attachment to local disk. I was navigating subfolders of My Documents and creating a new folder when this BSOD occurred. I can provide specific email account, attachment, and folder names if it helps.
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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF800038D2B1A
BCP3: FFFFF88009F607F0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\070616-24913-01.dmp
C:\Users\Doug\AppData\Local\Temp\WER-100261-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
(FYI - this is the first of three BSODs I've had in the last 4 days. I'm filing each as a separate thread. Hope that's appropriate.)
I was accessing two email accounts using webmail in Chrome (version 51.0.2704.103 m). Had opened a mail-to-myself in one of them with an eye to saving an attachment to local disk. I was navigating subfolders of My Documents and creating a new folder when this BSOD occurred. I can provide specific email account, attachment, and folder names if it helps.
-----
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF800038D2B1A
BCP3: FFFFF88009F607F0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\070616-24913-01.dmp
C:\Users\Doug\AppData\Local\Temp\WER-100261-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Last edited:
My Computer
At a glance
Windows 7 Professional 64bit SP1, v6.1.7601.2...Core i7 Q7208 GBNVIDIA GeForce GT 230M
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP/dv7t
- OS
- Windows 7 Professional 64bit SP1, v6.1.7601.2.1.0.256.48
- CPU
- Core i7 Q720
- Memory
- 8 GB
- Graphics Card(s)
- NVIDIA GeForce GT 230M
- Hard Drives
- Seagate ST9500420AS
- Internet Speed
- Broadband (cable)
- Antivirus
- Microsoft Security Essentials, Malwarebytes Anti-Malware
- Browser
- SeaMonkey, IE, Chrome, Firefox (use only Chrome 7/9/2016)