Hi, a friend of mine recently lend another friend's laptop. When the unit came back, my friend said it won't boot normally. The laptop flashes BSOD for a split second (or a quarter of second. The thing is it doesn't let me see the error code) then restarts. I tried booting into safe mode. It loads files up to "CLASSPNP.SYS". But then it start that quick BSOD again. I tried selecting the option "Disable automatic restart on System Failure". It let me shows the error 0x0000007B (0xFFFFF880009A9928, 0XFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000). I tried running start up repair. It attempts to recover it but it failed to recover. I tried booting another OS through a USB flash drive (Kali Linux). It boots up. I can alswo normally open BIOS settings. What should we do?
Last edited:
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell
- OS
- Windows 7 Ultimate 64-bit
- CPU
- Intel Mobile Core 2 Duo SP9400
- Motherboard
- Dell Inc. 0MR506 (Microprocessor)
- Memory
- 4.00GB Dual-Channel DDR3 (7-7-7-20)
- Graphics Card(s)
- Intel Mobile Intel 4 Series Express Chipset Family (Dell)
- Sound Card
- IDT High Definition Audio CODEC
- Monitor(s) Displays
- Generic PnP Monitor (1280x800@60Hz)
- Screen Resolution
- 1280x800
- Hard Drives
- 232GB Western Digital WDC WD2500BEVT-75ZCT2 ATA Device (SATA)
- Case
- Dell
- Keyboard
- Dell
- Mouse
- Dell
- Antivirus
- ESET NOD32 10
- Browser
- Google Chrome, Mozilla Firefox, Internet Explorer
