BSOD When coming out of sleep mode.

niall

New member
Local time
1:39 AM
Messages
11
Hi there, have recently been suffering with BSOD errors when coming out of sleep mode, I think.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8000335D41F
BCP3: FFFFF880203647A0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Have also attached my minidump file.


Any help would be much appreciated! Am usually alright with computers, although anything BSOD puts me into a state of shock! :D

EDIT - Apologies, after posting I noticed the banner about correct form for these threads. Have updated my attached file to be the one creating using the diagnostics tool.
 

My Computer My Computer

At a glance

Windows 7 64 Bit
OS
Windows 7 64 Bit
All your bugchecks are the same (System service exceptions). These are generally caused by graphics drivers containing bugs or a faulty GPU.

I recommend running Driver Verifier to see if it picks anything up.
Follow these instructions.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

I would recommend creating a restore point before enabling driver verifier, follow these instructions.

http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR="red"]BugCheck 3B[/COLOR], {[COLOR="Red"]c0000005[/COLOR], fffff8000335d41f, fffff880203647a0, 0}

Probably caused by : ntkrnlmp.exe ( nt!RtlCompareUnicodeString+b )

Followup: MachineOwner
 

My Computer My Computer

Computer type
PC/Desktop
Hello again,

Firstly thanks for taking the time to have a look at my issue, really do appreciate the help :D

Secondly, done the driver verifier and upon reset I had a BSOD straight away. Couldn't get windows to run at all past this so have had to do the restore.

Attached is the minidump for that crash.

Again, many thanks to anyone who helps!
 

My Computer My Computer

At a glance

Windows 7 64 Bit
OS
Windows 7 64 Bit
Daemon tools appears to be causing problems, Daemon tools is a known cause of BSODs so please remove it completely.
Your Sonic CD/DVD software is causing problems, please remove that as well.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {23e, fffff880041b8360, fffff9801e602e10, 0}

Unable to load image \SystemRoot\System32\Drivers\PxHlpa64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="red"]PxHlpa64.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for PxHlpa64.sys
Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : [COLOR="Red"]dtsoftbus01.sys[/COLOR] ( dtsoftbus01+1360 )
 

My Computer My Computer

Computer type
PC/Desktop
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