BSOD when computer autolocks, error 1000007e

flea2005

New member
Local time
11:10 PM
Messages
2
Hi, I purchased an HP dvt6-7000 laptop about a month ago - Windows home premium 64 bit. Am using it for work, but recently it's started crashing whenever I leave the computer and it auto-locks. I tried disabling sleep but it still crashes. I called HP support and they had me test the memory and hard drive in Bios, and update the BIOS, but it still crashed.

I've attached the dump files, and also copied and pasted the error code below.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880076F0D12
BCP3: FFFFF8800B41ABE8
BCP4: FFFFF8800B41A440
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 

My Computer

Computer Manufacturer/Model Number
dv6t-6000 CTO Quad Edition
OS
Windows 7 Home Premium 64bit
CPU
3610QM i-7
Memory
8 gig
Graphics Card(s)
NVIDIA GT650m with 1 gig memory
Monitor(s) Displays
2 external Viewsonic 24" monitors (using Plugable UGA-2K-A)
Screen Resolution
1920x1080 (3)
Hard Drives
750GB 7200 rpm Hybrid Hard Drive with HP ProtectSmart Hard Drive Protection
The dumps point to dlkmd.sys, a driver associated with 'WDDM KMD Loader - DisplayLink Core Software'. From the below link, please download the latest version of the program. If the crashes continue, uninstall the program.
DisplayLink: Windows Software
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
updated the driver last night and let it go to sleep again. so far so good! thank you very much.
 

My Computer

Computer Manufacturer/Model Number
dv6t-6000 CTO Quad Edition
OS
Windows 7 Home Premium 64bit
CPU
3610QM i-7
Memory
8 gig
Graphics Card(s)
NVIDIA GT650m with 1 gig memory
Monitor(s) Displays
2 external Viewsonic 24" monitors (using Plugable UGA-2K-A)
Screen Resolution
1920x1080 (3)
Hard Drives
750GB 7200 rpm Hybrid Hard Drive with HP ProtectSmart Hard Drive Protection
Great, hopefully you won't get any more crashes!
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
Back
Top