BSOD. When converting raw,dng to jpeg

[disgo55]

Hi, Hope someone can help me out. My Computer keeps BSOD,when i try to convert my 2000 DNG files of my Grandson, to jpeg in lightroom v3.2. It also BSOD While trying to convert .avi files Iv collected to DVD. Attached are log files from last bsod. Thanks.

 

[Lemur]

These drivers are old (going out for lunch. brb)

 

[Capt.Jack Sparrow]

Hello and Welcome !

Seems like some Hardware is causing the problem. Follow this article make sure you cover all the points. http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try-new-post.html

Uninstall ESET ESET Knowledgebase - Uninstallers (removal tools) for common antivirus software and installed MSE i.e. http://www.microsoft.com/security_essentials/

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Try this free stress test: Free Software - GIMPS

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
My System SpecsSystem Spec

Bugcheck:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 86f6a024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b6282000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000145, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  FabCore.exe

CURRENT_IRQL:  1f

STACK_TEXT:  
807cc8cc 82e24f3f 00000124 00000000 86f6a024 nt!KeBugCheckEx+0x1e
807cc908 82f1bf04 86f69051 86f6a024 82eb54d0 hal!HalBugCheckSystem+0xab
807cc938 82e251f1 86f59368 82e32e40 00002800 nt!WheaReportHwError+0x230
807cca4c 82e252e3 86f59368 86f593b8 00000000 hal!HalpMcaReportError+0x3b
807cca70 82e2554f 00000000 86f593b8 807ccb90 hal!HalpMceHandler+0x8b
807cca80 82e1b5f5 00000000 00000000 f0f0f4f8 hal!HalpHandleMachineCheck+0x3b
807ccb90 82e18261 00000000 807c7750 f8f0f0f0 hal!HalpMcaExceptionHandler+0x87
807ccb90 00000000 00000000 807c7750 f8f0f0f0 hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE

Hope this helps,
Captain

 

[disgo55]

Hi thanks for the reply's. I uninstalled ESET Smart Security, & installed Microsoft Security Essentials,plus using win7 firewall. I ran Lightroom v3.2 again to covert my dng`s files to jpeg, 5 to 10 min later, BSOD. Here are the new dump files. Please bare in-mind,that im quite new to all this, please if you can, reply in terms i can understand. Thank you

 

[disgo55]

OK guys, i done a CPU test using prime95, after 5 to 10 min, i got errors.
Then i used CPU Stability Test 6.0,this time i got BSOD after 10min. Silly question to ask,but do you think my CPU is faulty ? Thanks.

 

[Capt.Jack Sparrow]

Yes it's the CPU. Are you Overclocking ? If so reset the BIOS to default settings. Did you ran the MemTest86+ 6 to 8 passes if not run it. I'm not an expert in hardware. But i would check these settings.

- Captain

 

[Lemur]

Try uninstalling DVDFab

 

[Jacee]

What Lemur said http://www.finaluninstaller.com/blog/ut/how-to-uninstall-dvdfab.html

 

[Wishmaster]

disgo55,

Running MEMtest at this point would be a good idea.

Do you have a Temprature monitoring utility? Im curious what the Temps are.

Also, would you mind running CPUZ and posting snips of the Memory, SPD, and CPU tabs please.
(Found Here: CPUID - System & hardware benchmark, monitoring, reporting )

 

[disgo55]

Yes it's the CPU. Are you Overclocking ? If so reset the BIOS to default settings. Did you ran the MemTest86+ 6 to 8 passes if not run it. I'm not an expert in hardware. But i would check these settings.

- Captain

Thank you Captain.
I don't think im Overclocking.Not tried MemTest86+ yet,but will give it a go.

 

[disgo55]

What Lemur said How to uninstall DVDFab - Final Uninstaller Uninstall Tutorials

thanks,but i don`t have dvdfab installed.

 

[disgo55]

disgo55,

Running MEMtest at this point would be a good idea.

Do you have a Temprature monitoring utility? Im curious what the Temps are.

Also, would you mind running CPUZ and posting snips of the Memory, SPD, and CPU tabs please.
(Found Here: CPUID - System & hardware benchmark, monitoring, reporting )

Wishmaster,here you go,& thanks

 

[Wishmaster]

disgo55,

Running MEMtest at this point would be a good idea.

Do you have a Temprature monitoring utility? Im curious what the Temps are.

Also, would you mind running CPUZ and posting snips of the Memory, SPD, and CPU tabs please.
(Found Here: CPUID - System & hardware benchmark, monitoring, reporting )

Wishmaster,here you go,& thanks

Thank you.


The Sumout error obviously points to a problem. Sometimes making adjustments can help resolve the issue.
But, you arent overclocked so that points to other likely issues. It could be a bad CPU, but lets be sure.

-->Bios are the version they should be
-->RAM is running where it should be. (Although knowing what the RAM voltage is set at would be nice)

I am slightly concerned about the temps.
In your snip of CPUZ, was that at idle? If so, what do the Temps look like after a minute or two of Prime95?

At this point it may be best to wait and see what the Memtest results are, and go from there.

 

[disgo55]

Hi here is a image of memtest86

 

[Capt.Jack Sparrow]

Hello,

I think it's the Bad Memory since the MemTest86+ gave you error in second pass itself. If it cover warranty send for replacement.

- Captain

 

[disgo55]

Hello,

I think it's the Bad Memory since the MemTest86+ gave you error in second pass itself. If it cover warranty send for replacement.

- Captain

thanks Captain. would you take a look at my bios settings? & tell me what you think. Thank you

 

[Wishmaster]

I agree w/Captn.


If I were you at this point, I would re-run MEMtest.

Except this time, test each stick 1 at a time.

Try to see if you can pinpoint which RAM module it is, or if its the MOBO DIMM slot.

 

[disgo55]

sorry Wishmaster,but how do i do that ? When memtest boots up,it goes right into doing its thing.

 

[Dave76]

You can look at this tutorial, it will explain how to run memtest86+, and test RAM and motherboard slots.

How to Test and Diagnose RAM Issues with Memtest86+​

You will have to open your computer and take all but one RAM card out, start the test and follow the tutorial, Part 3: If You Have Errors:​

Let us know the results.​

Can you check in your BIOS for the DDR2 Voltage Control setting, from your Pics it shows 'Normal', you may have to select manual to see what the current voltage is.​

Also, it is much easier for us if you use the snipping tools and post the pics, that way we can all see the information and not have to D/L the files.​

At the start button, search box, type 'Snipping tool', click enter, then select the part of the screen you want to post, save to a convient place.​

How to Upload and Post a Screenshot and File in Seven Forums​