BSOD when cpu is idle for long period, no bsod while gaming 4~8hours

[udin901]

Hello and greetings to all.

I dint understand my pc now..after i fresh format my pc after 2years of usage, i on genuine windows and uptodate till today..but i seems cant leave my pc on idle/downloading most of the time...when i wake up, my pc already restarted..just now while im watching a long series of drama, i get bsod and it said "BAD POOL HEADER"..its the first time i can catch the bsod error..please see attachment for the minidump..

 

[Arc]

Hi udin901.

The latest dump gives a notion that BitDefender caused the BSOD.

fffff880`0b267968  fffff880`0162d904Unable to load image avc3.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for avc3.sys
*** ERROR: Module load completed but symbols could not be loaded for avc3.sys[/COLOR]
 avc3+0xf904

Description here: Driver Reference Table - avc3.sys

The previous one states it clearly.

BugCheck C5, {8, 2, 0, fffff80003011127}

*** WARNING: Unable to verify timestamp for bdfndisf6.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfndisf6.sys
[COLOR=Red]Probably caused by : bdfndisf6.sys[/COLOR] ( bdfndisf6+1445 )

Followup: MachineOwner
---------

Description here: Driver Reference Table - BdfNdisf6.sys

Uninstall BitDefender. How to uninstall Bitdefender

Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept then restart.

Let us know the result.

 

[udin901]

hi thanks for your reply..
i just had the same BSOD again..i still havent uninstall my genuine bitdefender..
but this time the BSOD error is different..can u check this latest attachment again? its just happened 10minutes ago..i want to double comfirm the culprit is bitdefender..

 

[Arc]

I think you first uninstall the suggested program and only then report the situation back.