BSOD when doing random things. Mostly games though 0x000000F4

ShawNMusliM

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Hello all, thanks in advance for any help with my issue im having here.

BSOD shows no Memory_management code at the top or anything similar. Only the stop code 0x000000F4. Has happened consistently when playing rocketleague and HEX shards of fate. Although once or twice it has happened when I had skype screen share going, along with discord chat and OBS broadcaster.

My dump files are uploaded. Things I have done are run memtest86 for 8 hours. Passed 7 times? Maybe 8 with 0 errors or restarts.

Really hoping that there is just something obvious in these dump files. I could reseat my RAM and graphics card I suppose and reapply thermal paste to the CPU -.-' Maybe use some compressed air and clean everything while its all disconnected. First though I would really appreciate it if someone could dissect these dump files and tell me some obvious thing that is causing the problem so I can fix it ^.^

Thanks again,
Shawn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64 bit
CPU
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Motherboard
MSI Z87-G43 (MS-7816)
Memory
8.00 GB
Graphics Card(s)
AMD Radeon (TM) R9 380 Series
Monitor(s) Displays
asus 144hz single
Screen Resolution
1080
Hard Drives
(1) TOSHIBA THNSNJ128GCSU ATA Device (2) WDC WD10EZEX-60WN4A0 ATA Device
PSU
450w antec
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h80 corsair water
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razer
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logitech g502
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chrome
Quick add

Just completed a chkdsk /r. Windows says my disk is clean.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64 bit
CPU
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Motherboard
MSI Z87-G43 (MS-7816)
Memory
8.00 GB
Graphics Card(s)
AMD Radeon (TM) R9 380 Series
Monitor(s) Displays
asus 144hz single
Screen Resolution
1080
Hard Drives
(1) TOSHIBA THNSNJ128GCSU ATA Device (2) WDC WD10EZEX-60WN4A0 ATA Device
PSU
450w antec
Cooling
h80 corsair water
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razer
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logitech g502
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none
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chrome
IDK if bumping is a thing but here it goes.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64 bit
CPU
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Motherboard
MSI Z87-G43 (MS-7816)
Memory
8.00 GB
Graphics Card(s)
AMD Radeon (TM) R9 380 Series
Monitor(s) Displays
asus 144hz single
Screen Resolution
1080
Hard Drives
(1) TOSHIBA THNSNJ128GCSU ATA Device (2) WDC WD10EZEX-60WN4A0 ATA Device
PSU
450w antec
Cooling
h80 corsair water
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razer
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logitech g502
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none
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chrome
Bumping is a not allowed thing, it is recommended to read the Forum Rules

Both bugchecks 0x7A and 0xF4 are present, indicative of a problem with the hard drive as we can see in the code below.
I suggest that you test your hard drive according to below instructions.



Diagnostics Test

 HDD TEST


arrow.png
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.

   Note
Do not run SeaTools on an SSD as the results will be invalid.


arrow.png
Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
[COLOR="red"]If the error status is [B]0xC000000E[/B], 0xC000009C, 0xC000009D or 0xC0000185[/COLOR],
it [COLOR="Red"]means the disk subsystem has experienced a failure[/COLOR].
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc400099d8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffff[COLOR="red"]c000000e[/COLOR], error status (normally i/o status code)
Arg3: 00000000c3220860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8800133b148, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Noted about the no bumping thing. I was being impatient, forgive me please.

As to the code shown below, which dump is this taken from? The latest? Because if I can recall I think there were a total of 12 dump files uploaded? Also, I went ahead and swapped my graphics card just for the heck of it and my bsod's have completely vanished. I did none of the above suggestions regarding my harddrive.

By any chance could someone look at the dump files again and maybe try and keep in mind that it was the video card that was causing the issue? Or, if better, could someone explain why my HD could be failing but swapping my video card temporarily fixed the issue?

Again, any help is much appreciated thanks,
Shawn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64 bit
CPU
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Motherboard
MSI Z87-G43 (MS-7816)
Memory
8.00 GB
Graphics Card(s)
AMD Radeon (TM) R9 380 Series
Monitor(s) Displays
asus 144hz single
Screen Resolution
1080
Hard Drives
(1) TOSHIBA THNSNJ128GCSU ATA Device (2) WDC WD10EZEX-60WN4A0 ATA Device
PSU
450w antec
Cooling
h80 corsair water
Keyboard
razer
Mouse
logitech g502
Antivirus
none
Browser
chrome
I've taken a look at a lot of dumps, all are 0xF4 or 0x7A, most of us will say that this combination of BSODs is an indication to the hard drive.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
So again, is there a logical explanation why swapping my 760 for a 750 graphics card has resulted in 2 full days of rocket league and hex without a single bsod or restart?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64 bit
CPU
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Motherboard
MSI Z87-G43 (MS-7816)
Memory
8.00 GB
Graphics Card(s)
AMD Radeon (TM) R9 380 Series
Monitor(s) Displays
asus 144hz single
Screen Resolution
1080
Hard Drives
(1) TOSHIBA THNSNJ128GCSU ATA Device (2) WDC WD10EZEX-60WN4A0 ATA Device
PSU
450w antec
Cooling
h80 corsair water
Keyboard
razer
Mouse
logitech g502
Antivirus
none
Browser
chrome
Yes there is, but the best guess I can give is this:
Basically there are I/O actions to the hard drive from what I see now is the Nvidia display drivers, my guess is that the allocation of the I/O actions to the page file was improper given that allocating a tag to the pool where the I/O actions were saved gave a pagefault which resulted in a few other faults what eventually resulted in a bugcheck.

Please note that this may not be correct, this is a wild guess as there undocumented function calls + I'm not very good with understanding the functions based on their names without documentation.
Code:
fffff880`033a1778  fffff880`0f42bf98Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1eaf98
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Well I hope someone in the future will benefit from this post. Ill mark this as solved. To clarify, what stopped the bsod's was a swapping of my video card.

Thanks for all your help axe0,

Cheers!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64 bit
CPU
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Motherboard
MSI Z87-G43 (MS-7816)
Memory
8.00 GB
Graphics Card(s)
AMD Radeon (TM) R9 380 Series
Monitor(s) Displays
asus 144hz single
Screen Resolution
1080
Hard Drives
(1) TOSHIBA THNSNJ128GCSU ATA Device (2) WDC WD10EZEX-60WN4A0 ATA Device
PSU
450w antec
Cooling
h80 corsair water
Keyboard
razer
Mouse
logitech g502
Antivirus
none
Browser
chrome
I'm glad to hear your issue is solved :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Sorry, but looks like I have to open this back up. Now my computer restarts without an error message. I just did a fresh install of Windows 7 and updated all the drivers. And when I say no errors I mean there is no dump file. My wife says throughout the night my computer would shut off and reboot. Today I was watching an episode of gumball, don't judge me, and it was like the power cable was unplugged. It just shut off without warning. I tried to find the dump for it but I have 0 dum files. Furthermore, my event viewer, as far as I can tell, just says that the restart was unexpected.

Any help here is again appreciated,

Shawn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64 bit
CPU
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Motherboard
MSI Z87-G43 (MS-7816)
Memory
8.00 GB
Graphics Card(s)
AMD Radeon (TM) R9 380 Series
Monitor(s) Displays
asus 144hz single
Screen Resolution
1080
Hard Drives
(1) TOSHIBA THNSNJ128GCSU ATA Device (2) WDC WD10EZEX-60WN4A0 ATA Device
PSU
450w antec
Cooling
h80 corsair water
Keyboard
razer
Mouse
logitech g502
Antivirus
none
Browser
chrome
There is a huge difference between restart/shutdown, freeze & BSOD crashes where the most important difference between them is that only a BSOD crash creates a dump.
Why? A BSOD crash is the only crash that Windows catches to prevent corruption, with a freeze crash Windows cannot respond & with a restart/shutdown crash Windows does not have enough time to react.
Basically with all system crashes you get an 'unexpected shutdown' event log because Windows didn't shutdown properly.

Lets start with basic troubleshooting, though a restart can be very difficult to troubleshoot as it can be caused by various of things, as can a freeze crash and BSODs but with a BSOD there is at least a log.

Please boot into the BIOS and let me know what the 3.3v, 5v and 12v values are.
What PSU are you using?
What cooler are you using?

A restart/shutdown crash can be caused by:
  • Improper 3.3v, 5v and/or 12v values,
  • PSU is improper, meaning that it is failing or cannot give enough power for everything
  • Cabling is improper, defect cable or improper connected
  • Drivers can somehow cause this too, I've seen the chipset drivers, GPU drivers, CPU drivers & internet drivers causing this
  • A corrupted task can cause a system to shutdown,
  • In the BIOS a definition that for protection the system shuts down when a component reaches a certain temperature (a.k.a. overheating)
  • A circuit problem = motherboard defect.
These are the things I would think of as a basis, but there are many more causes like a BIOS that needs updating or a USB device that is faulty.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Thanks for the reply.

I actually dont know what the v values you are referring to are(3.3 5 and 12). Is that associated with my RAM or mobo or CPU?
Im using a 550w antec basiq power PSU. Id say its older but I dont have another one to test with. Furthermore, id like to not keep spending money here if I dont have to. Ive already spent 100 bucks for a new 8gig stick of RAM and a 240g SSD.

In my event viewer I have some currupted tasks and something with my ISP.

"Name resolution for the name wpad.attlocal.net timed out after none of the configured DNS servers responded."
"The description for Event ID 7023 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."

The guy I talked to at Fry's suggested updating my bios. I had to take 2 sticks back to them because their ddr3 1600mhz sticks would not allow my system to post. Only the fans would come on for a second or two and it would power cycle in a loop like that. My most recent stick, clocked at 1333, also DDR3 ofc, is working fine.

My temps are good, im using hardwaremonitor to monitor my temps and I have an h80? h50? corsair "water" cooler.

Wondering how one checks the integrity of these power cables. Is there a tool IT technicians use? I work with cat5/6 and fiber and we have tools that will show us faults on our lines.

Id be up to betting its either the PSU or motherboard. There were times when I was swapping around my RAM that my system would get power, fans going full blast, but none of my USB devices would receive power. No lights on my ethernet port except an occasional amber light either.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64 bit
CPU
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Motherboard
MSI Z87-G43 (MS-7816)
Memory
8.00 GB
Graphics Card(s)
AMD Radeon (TM) R9 380 Series
Monitor(s) Displays
asus 144hz single
Screen Resolution
1080
Hard Drives
(1) TOSHIBA THNSNJ128GCSU ATA Device (2) WDC WD10EZEX-60WN4A0 ATA Device
PSU
450w antec
Cooling
h80 corsair water
Keyboard
razer
Mouse
logitech g502
Antivirus
none
Browser
chrome
The 3.3v, 5v and 12v values are 3.3 voltage, 5 voltage and 12 voltage values.
These voltage give power to the chips and (as I've learned to call it at school) 'moving parts' on the motherboard.

The best way to test the cables is by replacing them, or with some lucky you can find somewhere damage on it or on the connections but then again you need to replace them.

To test the PSU :ar: http://www.sevenforums.com/tutorials/301799-psu-test-dc-output-voltage.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I understand the v represents voltage. I am asking where do I found them in the bios? What are they labeled with in the bios? And if they are not set correctly then what will they most likely be set to?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64 bit
CPU
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Motherboard
MSI Z87-G43 (MS-7816)
Memory
8.00 GB
Graphics Card(s)
AMD Radeon (TM) R9 380 Series
Monitor(s) Displays
asus 144hz single
Screen Resolution
1080
Hard Drives
(1) TOSHIBA THNSNJ128GCSU ATA Device (2) WDC WD10EZEX-60WN4A0 ATA Device
PSU
450w antec
Cooling
h80 corsair water
Keyboard
razer
Mouse
logitech g502
Antivirus
none
Browser
chrome
Different brands of motherboards have different bios and methods.
Your specs show MSI.
I use Asus motherboards so I don't know the exact way to look into a MSI motherboard bios.

If you look in the manual that came with your MSI motherboard it will show you how to find volts in the bios plus a lot more.


Code:
I am asking where do I found them in the bios?
I hope this helps you. I will go back to watching.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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