BSOD when gaming

[tanhm07]

I get a bsod gaming after some time. It only happened recently though. don't know what is causing it

 

[Arc]

All your recent dumps, 08/01, 09/01 and 10/01/2013 shows the same thing.

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

[B][COLOR=Red]BugCheck C4[/COLOR][/B], {91, 2, fffff80003459cc0, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b7221 )

Followup: MachineOwner
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Stop 0xC4 means you have Driver Verifier enabled, over 3 days. And, no recent crash without driver verifier is not there in the zip.

We use DV only when there is a crash, and we are not sure about the actual cause of the crash; but guess that it is caused by any driver. I am not seeing any such reason there. So better you disable driver verifier, and see what happens there.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[tanhm07]

OK i will try that. Thanks. It only happens when i'm gaming though i'm pretty sure so i will see if i can reproduce it while gaming. Thank you again

 

[tanhm07]

I ran the verifier and had a BSOD again. This time windows couldn't restart so it went into windows repair and did a system restore. Here is the new dump

 

[Arc]

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*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck C9, {23e, fffff88001bb1324, fffff98034ea2ee0, 0}

*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys[/COLOR]
Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
[COLOR=Red]Probably caused by : dtsoftbus01.sys[/COLOR] ( dtsoftbus01+1324 )

Followup: MachineOwner
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Uninstall these two programs ....

• Start Menu\Programs\DAEMON Tools Lite
• Start Menu\Programs\iTunes

Disable Verifier, run the computer normally, let us know the results.

 

[tanhm07]

disable verifier means to run verifier again for 24hours?

I am running verifer now. Hope all goes well

 

[tanhm07]

So it crashed again right after i enabled verifier. Twice cos i had to restart.

I don't know if this information would help but i used to have this problem where nvidia display driver would stop responding. Recently i did a clean install of the newest nvidia drivers and only then did the BSOD started happening instead of the nvidia display driver stop working.

Anyway, new logs

 

[Arc]

Update your Sound Blaster Tactic(3d) Sigma Driver from Sound Blaster Tactic3D Sigma. It is very old, of 2009.

I hope you have uninstalled Daemon tools and iTunes already?

Do some USB maintenance. For the port, first, uninstall and reinstall the USB ports drivers.

1. Right click on Computer icon > manage. It will open the computer management window.
2. Click on "Device Manager" in the left pane, it will list all installed devices up.
3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
4. Click on one item to select, then right click and uninstall.
5. Do the same for all.
6. Restart the computer.
7. At restart, windows will auto configure the appropriate drivers.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

And, Disable Verifier means disable verifier. It does not mean to run it again.

 

[tanhm07]

Yes i have uninstalled Daemon tools and iTunes already. I have also updated my driver for the Sound Blaster Tactic(3D) Sigma.

For the usb maintenance, do i do the usb maintenance first, the disable USB selective suspense, then detach all USB devices from my cpu and then update?

 

[Arc]

Yes, do it as said

Let us know the results.

 

[tanhm07]

So i uninstalled 3 usb items but on the 3rd one my mouse and keyboard couldn't work anymore as they are usb.... so i couldn't continue had to plug out and plug into another usb port. I restarted and everything installed as per normal.