BSOD when laptop goes to idle auto lock screen

[racemd]

All, I keep getting a BSOD on Windows 7 64bit, it happens when the workstation is doing the idle timeout lockscreen.


Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23418.amd64fre.win7sp1_ldr.160408-2045
Machine Name:
Kernel base = 0xfffff800`0380e000 PsLoadedModuleList = 0xfffff800`03a50730
Debug session time: Mon Jun 27 19:14:39.230 2016 (UTC - 4:00)
System Uptime: 0 days 0:52:21.992
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....
Loading User Symbols
PEB is paged out (Peb.Ldr = 000007ff`fffdb018). Type ".hh dbgerr001" for details
Loading unloaded module list
.................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1, {7734bbaa, 0, ffff, fffff8800f3d6b60}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->CombinedApcDisable field. This consists of two separate 16-bit
fields, the SpecialApcDisable and the KernelApcDisable. A negative value
of either indicates that a driver has disabled special or normal APCs
(respectively) without re-enabling them; a positive value indicates that
a driver has enabled special or normal APCs (respectively) too many times.
Arguments:
Arg1: 000000007734bbaa, Address of system call function or worker routine
Arg2: 0000000000000000, Thread->ApcStateIndex
Arg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
Arg4: fffff8800f3d6b60, Call type (0 - system call, 1 - worker routine)

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 7601.23418.amd64fre.win7sp1_ldr.160408-2045

SYSTEM_MANUFACTURER: Dell Inc.

SYSTEM_PRODUCT_NAME: Precision 7510

SYSTEM_SKU: 06D9

BIOS_VENDOR: Dell Inc.

BIOS_VERSION: 1.3.10

BIOS_DATE: 01/24/2016

BASEBOARD_MANUFACTURER: Dell Inc.

BASEBOARD_PRODUCT: 0RJHDG

BASEBOARD_VERSION: A00

DUMP_TYPE: 1

BUGCHECK_P1: 7734bbaa

BUGCHECK_P2: 0

BUGCHECK_P3: ffff

BUGCHECK_P4: fffff8800f3d6b60

FAULTING_IP:
+0
00000000`7734bbaa ?? ???

CPU_COUNT: 8

CPU_MHZ: a98

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 74'00000000 (cache) 74'00000000 (init)

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x1

PROCESS_NAME: audiodg.exe

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST:

ANALYSIS_SESSION_TIME: 06-29-2016 10:56:09.0825

ANALYSIS_VERSION: 10.0.10586.567 amd64fre

LAST_CONTROL_TRANSFER: from fffff8000387c9a9 to fffff8000387d400

STACK_TEXT:
fffff880`0f3d6928 fffff800`0387c9a9 : 00000000`00000001 00000000`7734bbaa 00000000`00000000 00000000`0000ffff : nt!KeBugCheckEx
fffff880`0f3d6930 fffff800`0387c8e0 : fffffa80`1129f060 00000000`0083df88 fffff880`0f3d6a88 00000000`00000001 : nt!KiBugCheckDispatch+0x69
fffff880`0f3d6a70 00000000`7734bbaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`0083df58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7734bbaa


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: 713a38487ff3d82058f51d9870e0b3de39cbf964

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 561f1421a866d36916a994b3bd23a42b1aea0bb5

THREAD_SHA1_HASH_MOD: 2a7ca9d3ab5386d53fea7498e1d81b9c4a4c036b

FOLLOWUP_IP:
nt!KiSystemServiceExit+245
fffff800`0387c8e0 4883ec50 sub rsp,50h

FAULT_INSTR_CODE: 50ec8348

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiSystemServiceExit+245

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5708972e

IMAGE_VERSION: 6.1.7601.23418

FAILURE_BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245

BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245

PRIMARY_PROBLEM_CLASS: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245

TARGET_TIME: 2016-06-27T23:14:39.000Z

OSBUILD: 7601

OSSERVICEPACK: 1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 7

OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2016-04-09 01:46:22

BUILDDATESTAMP_STR: 160408-2045

BUILDLAB_STR: win7sp1_ldr

BUILDOSVER_STR: 6.1.7601.23418.amd64fre.win7sp1_ldr.160408-2045

ANALYSIS_SESSION_ELAPSED_TIME: bf6

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x1_syscallnum_4_nt!kisystemserviceexit+245

FAILURE_ID_HASH: {e506ede0-d282-2e4c-5056-6cb373197a73}

Followup: MachineOwner
---------

 

[axe0]

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html