Solved BSOD when loading lots of chrome tabs

[dj205]

hey when ever i load lots of chrome tabs the computer slows down and crashes its an acer 4733z windows 7 oem version its about a year old or less please help am only 15 am not a genius but i know my way around the computer and can probably fix this if u instruct me on what to do and sorry for my english it this is my second languageView attachment 211239

 

[zigzag3143]

Easy Your Avast

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[dj205]

Easy Your Avast

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

hey thanks for the quick reply i removed avast but try to install when i try to install MSE says my computer is not genuine but the website says this "Welcome to Windows!

Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides."

 

[zigzag3143]

Easy Your Avast

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

hey thanks for the quick reply i removed avast but try to install when i try to install MSE says my computer is not genuine but the website says this "Welcome to Windows!

Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides."

To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

Once saved, run the tool.

Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

 

[dj205]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A6B76FAC-A2DA-40B0-ACF2-9E747DA2ED67}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A6B76FAC-A2DA-40B0-ACF2-9E747DA2ED67}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3280820200-714568993-413289127</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4733Z </Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>V1.03 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100811000000.000000+000</Date></BIOS><HWID>209D3207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-1322012
Installation ID: 020934156120883765142500094942315554036786478250224612
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 5/11/2012 6:46:00 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:11:2012 13:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEA6GEsXmyiNCR6f/AG4B3+aq6h1F+kOBwrdjVGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci

 

[dj205]

please delete

 

[NoelDP]

Your installation of Windows is not genuine.
For what version and edition of Windows is you computer licensed, according to the COA sticker on the case?
The installed edition has probably been activation-enabled enabled by a hacker's utility called RemoveWAT to circumvent problems with activstion.
This is often done in a misguided attempt to upgrade an existing installation using an Anytime Upgrade process.
You will have to revert back to the originally-installed OS using the manufacturer's Recovery media. Then you can upgrade to Ultimate using a legitimate Upgrade.

 

[dj205]

wow wth i thought something was up when i bought this computer from the guy because it has a windows 7 home premium sticker underneath with the product key and the guy listed it as upgraded is there any way i can revert to the oem version without buying a whole new win 7 disc i have the oem product key

 

[NoelDP]

You can download a copy of your licensed version from the links on this site - Microsoft

Note that they will be Windows only - no other software. You will have to do a clean install

It is better to order a set of Recovery disks from the manufacturer - they don't usually cost much, although Acer seem to be one of the more expensive (around $50, I believe).
Recovery media will return the PC to its ex-factory state.

Eiterh way, back up your data to external media first!

 

[dj205]

You can download a copy of your licensed version from the links on this site - Microsoft

Note that they will be Windows only - no other software. You will have to do a clean install

It is better to order a set of Recovery disks from the manufacturer - they don't usually cost much, although Acer seem to be one of the more expensive (around $50, I believe).
Recovery media will return the PC to its ex-factory state.

Eiterh way, back up your data to external media first!

i have another computer with win7 home premium 64 bit oem thats legit is there any way i can transfer it to my computer and have both of them

 

[NoelDP]

If it's another Acer, yes (although technically, no) - probably, at least as far as Windows goes.
Any other manufacturer the answer is likely to be no - it will still wipe the drive, and may have custom software which is incompatible with your machine.

If it's a System Builder disk, you could use that (but if it's the original release version, you'd still be better to download a fresh disk)

 

[dj205]

i think it was just avast that made my computer crashed because it hasn't happened in a while and my computers faster but now i need an antivirus but do you think a 4gb usb is enough to back up my computer

 

[NoelDP]

I would suspect something was interfering with Avast rather than Avast itself causing the problem - which means you may have some serious infection.
Try running TDSSKiller - Anti-rootkit utility TDSSKiller

You should install an AV of some kind - MSE is perfectly good enough .... Microsoft Security Essentials - Free Antivirus for Windows

As far as backup is concerned, it depends on how much data you have - but 4GB is unlikely to be enough if you do anything more than surfing with your computer.

 

[dj205]

View attachment 211968

 

[NoelDP]

...and what happens after you remove the offending item?

 

[dj205]

nothing its all still the same i need to back up my pc so i can get a legit copy of win 7 is there any way i can send all my files and applications to another computer because i dont have any money to spend on a external hd

 

[dj205]

on another note my computer has slowed down a bit almost like its lagging

 

[NoelDP]

A clean install with a legitimate copy of windows is always teh best option1 would always be the best option!

 

[dj205]

ok am about to do the clean install i transferred all my important files to another computer wish me luck

 

[dj205]

wait which one do i download theres Windows 7 Home Premium x64 SP1 U (media refresh),Windows 7 Home Premium x64 SP1 (old),Windows 7 Home Premium x64 RTM,Windows 7 Home Premium x64 RTM (not bootable),