Solved BSOD when on internet

[SlyBlueFox]

Have had a few BSOD's the past two days. Sometimes it will be when browsing the internet, downloading something, or when simply watching a YouTube video. I use Google Chrome as my browser. I just replaced the ram in my PC if that could be the cause (can't remember type but both setups were/are 8GB). Any help will be greatly appreciated.

 

[axe0]

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so :ar: AMD Graphics Drivers - Install Without Catalyst Install Manager
View attachment 396281

 

[SlyBlueFox]

This morning, I uninstalled all video drivers in safe mode then installed only video drivers via the method mentioned. Everything was working well then I got another BSOD - see attached.

I just installed a different brand of ram in this PC right when this all started (took out two sticks (8gb total) then installed two new sticks (8gb total)). I am assuming that's what's causing all this?

Edit: Got another BSOD just now. I just uninstalled drivers again & rolled back to an older driver version. I'll see if that helps.

 

[axe0]

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:

 

[SlyBlueFox]

System specs updated.

OS - Windows 7 Professional x64
CPU - AMD Phenom(tm) II X6 1100T
Motherboard - Gigabyte M4A89GTD-PRO/USB3
Memory - 8GB - PNY PC3-10600 1333MHz DDR3 4GBH2X02E99927-16-H (x2)
Graphics Card - AMD Radeon R7 260X
Hard Drives - Samsung SSD 850 EVO 250GB & Seagate Barracuda ST3500418AS 500GB


Edit: Forgot to mention I received another BSOD while I was away from my computer at lunch - nothing was running except normal background software

 

[axe0]

Include PSU, cooling and other stuff you're using too please.

What is 'normal background software' in your case?

 

[SlyBlueFox]

Specs updated.

PSU - Cooler Master RS-500-PCAR-A3 500W
Cooling - Corsair Hydro Series H50 (Not sure on exact model but looks like this but for AMD)
Chassis Fans - (1) 120mm & (1) 90mm

Background software being Realtek audio, Logitech keyboard/mouse stuff, & Microsoft Security Essentials.


Ran Windows Memory Diagnostic with no errors.
Ran memtest86 one pass with no errors.
BIOS is up to date & reset BIOS to system default settings just in case.
Have gotten some more BSODs mentioning mismanaged PTEs & memory management. I decided to just take out one stick of ram & go with (1) 4GB stick for the time being seeing if that helps. I don't think I ever started the machine with only (1) of the new sticks installed - just took out both old & installed both new. I think I read somewhere you're supposed to just put (1) stick in & boot it then add any other ram after the next shutdown (could totally be making that up, I don't know).

Thanks for the help so far.

 

[axe0]

A troubleshooting method regarding RAM is to remove all sticks until 1 is left, test the system and switch slots, then switch sticks and do the test and switch slots part again.

It can sometimes be a time consuming method, but it's very helpful.

 

[SlyBlueFox]

I'm thinking it's the RAM even though all the software tests came back with no errors. I have been using one 4GB stick for the past few hours with no BSODs. I'll troubleshoot further with the RAM & go from there. If I have any issues after that, I'll be back. Again, thanks for the help.

 

[axe0]

even though all the software tests came back with no errors.

Well, this isn't a proper test because memtest86+ should be running for a minimum of 8 passes else it's a waste of time.

Ran memtest86 one pass with no errors.

 

[SlyBlueFox]

Just wanted to post an update. I tried both sticks by themselves for a few hours & had no BSODs each time. SO I looked up as much specs as I could on the ram although I couldn't find much. Went into the BIOS & changed/confirmed the settings to fit what specs I could find (666/1333Mhz 9-9-9-24 @ 1.5V). I don't remember if I had to change any (possibly the voltage) but now everything works fine with both sticks installed & haven't had any BSODs since. Thanks again for the help.