BSOD When Playing D3

[Jooseppi]

HEYAH!

I have tried to fix this problem by myself, but havent succeeded. managed to remove few errors from event Viewer but seems like the reason for my crashes is something weird :S
I get blue screens ONLY when I Play D3, I can play it but at random times it crashes 15min-2h usually.
I have re-installed D3, tried different drivers and lots of other simple stuff like memtest etc. But cant seem to get it right.
About PC, I've built it myself and it has been doing this since I started playing D3. Other game I have played is Wolf Team and its not crashing.
One thing I have noticed from forums is that my TP-Link Usb router have caused problems also. Its hot as cup of coffee when in use, and I already contacted TP-link about it. Just to know is that normal.

This error I can find from Event Viewer. ALWAYS there when I get BSOD. So could be the reason but no idea how to fix.

WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126





So I decided to give up on trying myself and ask help

Hopefully I can finally get this thingy fixed.
Also hoping that there is enough information for starters
Ofc, if you have anything to ask I'll be glad to answer.

There is dumb file and some event info added.

THANKS!


E: I noticed sevenforums got own tool for dumps etc. so let me know if the ones I posted not good so I can get one with yours.

 

[richc46]

Welcome
You gave us only one dump file which did not lead us in any direction. The driver verifier might be suggested, but that is a lot of work and we do not know for sure
When you get additional BSODs, please submit them to us.

 

[Jooseppi]

Okay. Well I gathered all info with SF tool after latest crash. Thou it didnt give me blue screen for some reason. Just stated in d3 that your connection on battlenet has timed out. Everything started flashing, and after clicking OK d3 closes and Mozilla hangs and only thing which I was able to do is restart and after it no problems. Will try d3 more later today if I manage to get blue screen

Here is most recent info from SF tool.

 

[richc46]

I am not getting the all important dump reports. Next blue screen submit again. If there are no dump reports we can try to get them with other means if necessary or change your settings.

 

[Jooseppi]

Okay. I hope I can make that blue screen happen.

 

[richc46]

If it does not happen again, it was a one shot problem. Dont worry about it.

 

[Jooseppi]

Its not one shot problem

It has been doing it since I started playing d3 2-3 weeks ago.
Sometimes gives blue screen sometimes just crashes D3 and all other apps and cant use any before restart. As of today, I played d3 for few hours without any errors, but then suddenly game crashed and made me restart pc, but no BSOD. Pretty annoying cause its so random..
Doesnt require any special action in game..it just happens.

Any idea should I update bios? My version is 2 patches behind the current version on ASUS. And if I should, any good guide for it? Seen few but maybe you know something better


Also IMO it eems that Wlan-Auto Config is somehow related to it...Cause it always appears in event viewer and tells me this:

WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

I have set it on automatic from service manager but its not helping...

Thanks for helping...its getting late for me for today so I will keep on playing tmr and maybe I get the DAMN BSOD so can get the dump for ya.

 

[richc46]

Unless you have experience, I would ask for help with updating the bios.

 

[Jooseppi]

Heh, couldnt go to sleep yet so had short session of D3, and got the BSOD! So gathered all info from SF tool. and here it is as zip.

Hopefully it has all what you need. If not tell me what to do, so we get good dumps.

 

[richc46]

Can't read the reports till tomorrow, please post again then to remind me.

 

[Joshyy]

Hey there Jooseppi, It looks like that your BSOD is caused by your USB driver. Normally to fix this open up your command prompt as an administrator and type /SFC ScanNow, It will take 5 to 10 minutes and will fix any errors found.

 

[Jooseppi]

Joshyy, Ill do that.

 

[Jooseppi]

Here is the result. And cant open that CBS even if Im Admin..

 

[Joshyy]

If your getting that error I would recommend a windows repair install, You can do this with your Windows install disk. a full guide can be found here http://www.sevenforums.com/tutorials/3413-repair-install.html?filter[3]=Installation%20and%20Setup

 

[Jooseppi]

sry, dbl post

 

[Jooseppi]

You cannot use a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer to do a repair install with. These can only be used do a clean install instead.

That applies to me. I got my windows as OEm from relative.

E:You can use a retail OEM Windows 7 installation disc to do a repair install with.


Should be no prob . My bad

But I wanna see what rich has in mind..I hate to do that windows stuff...


E: Oh when I fully read the guide...its rather simple actualyl and I can afk. But I can wait if rich has some simpler suggestion cause I has to do lot of stuff currently on pc..

 

[richc46]

OK I now have one dump report. Each report gives clues. I only have one clue and have to go with that
The problem is with a driver
athurx.sys
Update driver
Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter Description:Atheros Extensible Wireless LAN device driver Company:Atheros Communications, Inc. File size:Various

 

[Jooseppi]

Oookay, but how to update those? Cant find anything from atheros site.

And my Wlan Adapter is TP-Links so cant really pick the rite one from this site:
ATHEROS drivers for Microsoft Windows (Atheros?????)


Also, here is pic about athurx.sys Should i unblock it maybe?

 

[richc46]

Under the cirucumstances the best solutions would be to try at
The website of your computer manufactuer (if self built the Motherboard)
If this does not work
Try to upadate from the device manager if no luck, try to roll back.
Before trying anything make a system restore point. We dont want to take a chance of screwing things up.

 

[Jooseppi]

Okay.
Found some new drivers for LAN drivers from ASUS site. Installed those, idk yet will it work but time will show does it crash.
Device manager cant find updates. Probably cause driver is from atheros and and adapter is TP-Link (they are from same factory I guess cause got driver for that adapter from TP-Links site)
Cant roll back cause problem has always existed IMO.

Ill see how those new drivers affect, I also already ordered WLAN adapter for PCI bus if it worsk better in-case cant fix the USB one.


ALSO, I got 2 of these:athurx.sys in my pc...could that cause conflict?