BSOD when playing Dota 2, getting errors about USB problems?

Drkirby

New member
Local time
3:26 PM
Messages
7
Been having some BSOD issues for the past few weeks. So far I have tried removing some hardware to see if the problem would be fixed (A PCI USB card, and a unused TV Tuner Card), cleaned out some dust, ensured everything had a solid connection, updated a few drivers (Video Card and Razer mouse) but can't seem to determine what is causing the issues. Whocrashed doesn't seem to give me any useful info, other then saying it thinks its a driver issue. Do these crash logs indicated anything?

Also, here is some of the stuff from Whocrashed:
whocrashed.jpg
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Amd Phenomn II X4 955
Motherboard
ASUS M4A87TD EVO AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD MB
Memory
Corsair XMS3 4GB (2x2GB) DDR3 1600 MHz (PC3 12800) Desktop M
Graphics Card(s)
Galaxy 60XMH6HS3HMW GeForce GTX 460 (Fermi) GC 768MB
Hard Drives
1 x OCZ Technology 128GB Agility 4 Series SATA 6Gb/s 2.5-Inch Solid State Drive
1 x Seagate ST32000542AS Barracuda LP Hard Drive - 2TB
1 x Seagate Barracuda 7200.12 ST3250318AS 250GB
Browser
Google Chrome
Additional information is required.

1. Download this .BAT file to your desktop

Download


2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

picture.php
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
This should be the file here
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Amd Phenomn II X4 955
Motherboard
ASUS M4A87TD EVO AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD MB
Memory
Corsair XMS3 4GB (2x2GB) DDR3 1600 MHz (PC3 12800) Desktop M
Graphics Card(s)
Galaxy 60XMH6HS3HMW GeForce GTX 460 (Fermi) GC 768MB
Hard Drives
1 x OCZ Technology 128GB Agility 4 Series SATA 6Gb/s 2.5-Inch Solid State Drive
1 x Seagate ST32000542AS Barracuda LP Hard Drive - 2TB
1 x Seagate Barracuda 7200.12 ST3250318AS 250GB
Browser
Google Chrome
Code:
Host Name:                 CHET
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A Build [COLOR="Red"]7600[/COLOR]
Start by updating Windows fully.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {ffffff8004205ff0, 2, 0, fffff8800546cce1}

*** WARNING: Unable to verify timestamp for [COLOR="red"]sptd.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : usbohci.sys ( usbohci!OHCI_ProcessDoneIsoTd+25 )

Followup: MachineOwner
---------
Code:
fffff880`01ef4c48  fffff880`010b0ae8Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="Red"]sptd.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 sptd+0x46ae8
Driver Reference Table - sptd.sys

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
- Double click the executable to open it
- Click the button shown below

picture.php


If the button it is greyed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Going to update now, but I can't find what would have installed sptd. I don't seem to have ever installed Daemon Tools or Alcohol 120% on this computer, is there anything else that would have it? I do have programs like Virtual Clone Drive for mounting images, and ImgBurn for burning, would ether of those programs likely have that driver? Also, I have been using this install for about 3 or 4 years now, so I don't recall everything I have ever tried to install, could something else have that?

SPTD Standalone says my platform is not supported, will it work once I update windows?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Amd Phenomn II X4 955
Motherboard
ASUS M4A87TD EVO AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD MB
Memory
Corsair XMS3 4GB (2x2GB) DDR3 1600 MHz (PC3 12800) Desktop M
Graphics Card(s)
Galaxy 60XMH6HS3HMW GeForce GTX 460 (Fermi) GC 768MB
Hard Drives
1 x OCZ Technology 128GB Agility 4 Series SATA 6Gb/s 2.5-Inch Solid State Drive
1 x Seagate ST32000542AS Barracuda LP Hard Drive - 2TB
1 x Seagate Barracuda 7200.12 ST3250318AS 250GB
Browser
Google Chrome
Virtual Clone Drive may be the issue.

I suggest updating Windows first. If after that, you get a new BSOD, upload it here, and we'll take it from there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Well, I believe I got rid of the drivers stated, updated windows, and have also updated my bios on the side to the latest release, and I'm still getting a few BSODs, with a bunch of different errors. Memory Corruption, USB driver, NTFS drivers, a generic Kmode exception (Memory ones did seem to stop after I updated the bios though, and a the microsoft memory tester didn't seem to find anything after several hours). Now it seems I get a BSOD within the first 5 minutes of using, then nothing the rest of the night.

Attached are the new debug files. Anything stick out, or do I just need a new ram/motherboard?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Amd Phenomn II X4 955
Motherboard
ASUS M4A87TD EVO AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD MB
Memory
Corsair XMS3 4GB (2x2GB) DDR3 1600 MHz (PC3 12800) Desktop M
Graphics Card(s)
Galaxy 60XMH6HS3HMW GeForce GTX 460 (Fermi) GC 768MB
Hard Drives
1 x OCZ Technology 128GB Agility 4 Series SATA 6Gb/s 2.5-Inch Solid State Drive
1 x Seagate ST32000542AS Barracuda LP Hard Drive - 2TB
1 x Seagate Barracuda 7200.12 ST3250318AS 250GB
Browser
Google Chrome
Is there some tool I could use to check though my drivers, or would that not help? These crashes are becoming really problematic.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Amd Phenomn II X4 955
Motherboard
ASUS M4A87TD EVO AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD MB
Memory
Corsair XMS3 4GB (2x2GB) DDR3 1600 MHz (PC3 12800) Desktop M
Graphics Card(s)
Galaxy 60XMH6HS3HMW GeForce GTX 460 (Fermi) GC 768MB
Hard Drives
1 x OCZ Technology 128GB Agility 4 Series SATA 6Gb/s 2.5-Inch Solid State Drive
1 x Seagate ST32000542AS Barracuda LP Hard Drive - 2TB
1 x Seagate Barracuda 7200.12 ST3250318AS 250GB
Browser
Google Chrome
The zip file contains no dmp files for analysis. Redo it and check the file before uploading again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
I believe this file has the dump files in it
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Amd Phenomn II X4 955
Motherboard
ASUS M4A87TD EVO AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD MB
Memory
Corsair XMS3 4GB (2x2GB) DDR3 1600 MHz (PC3 12800) Desktop M
Graphics Card(s)
Galaxy 60XMH6HS3HMW GeForce GTX 460 (Fermi) GC 768MB
Hard Drives
1 x OCZ Technology 128GB Agility 4 Series SATA 6Gb/s 2.5-Inch Solid State Drive
1 x Seagate ST32000542AS Barracuda LP Hard Drive - 2TB
1 x Seagate Barracuda 7200.12 ST3250318AS 250GB
Browser
Google Chrome
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff6820030d100, 0, fffff800028ecf42, 5}


Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiUpdateWsle+122 )

Followup: MachineOwner
---------
You need to test your RAM DIMM's/motherboard RAM slots for errors.
  • Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+

Code:
fffff880`0fe18018  fffff880`02c87698Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x1b698
Update the Realtek network driver by following this link:
http://carrona.org/drivers/driver.php?id=Rt64win7.sys

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {5, fffffa80044cc1a0, 10024396, fffffa8004d187b8}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )

Followup: MachineOwner
---------
http://carrona.org/drivers/driver.php?id=usbehci.sys

Please perform a Windows update to see if USB mimiport driver is updated - check optional updates.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
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