BSOD when playing Dota 2

borntowheep

New member
Local time
10:23 AM
Messages
11
I was playing dota 2 while talking with my friend on skype. Nothing out of the ordinary as I had done that several times before. I launched the game using Razer Game Booster. Yesterday I also used ccleaner to clean registries, and I also uninstalled ~60 GB of games and programs, but didn't touch any files relating to steam(the program that hosts dota 2) or dota 2

Also I couldn't get a dxdiag dump via the SF diagnostic tool because of some error.
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5551G
OS
Windows 7
Ok had a look through your files a couple of things of note:

First please uninstall alchohol 120% this program uses a driver that is known to cause BSODs. Once it is uninstalled please download and run this tool:

DuplexSecure - Downloads

next I notice that you have both McAfee and AVG installed, having multiple AV programs can cause some serious problems uninstall one or the other using their respective uninstall tools:

AVG Removal tool

McAfee removal Tool


Last I notice your Bios is rather old I would check the computer s manufacturers website for updates if there are any.
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Allright, thanks!
I'll remove McAfee and uninstall Alcohol 120%, hope this fixes it
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5551G
OS
Windows 7
Post back and let us know how things go.
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Uninstalled the programs and tried running the same game again and it worked without problems! Hope it stays this way! :D

Thanks again
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5551G
OS
Windows 7
Glad to hear it and I to hope it remains stable.
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
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