Solved BSOD when playing LoL, 0x0000001e, 0x1000007e

HoneyOney

New member
Member
Local time
3:45 AM
Messages
40
This is my first time using this forum, so im sorry if i do something wrong.

Ive bought this PC about a year ago and havent had any problems with it at all, until recently.
About a month ago i started getting BSODs while playing LoL, i tried recovering the operating system, but the BSOD still exists.
I also tried turning off Intel Turbo Boost and it seemed to help a little, the BSODs stopped occuring for a day or two, and now im getting them again, more and more frequently.
The BSODs only occure while playing video games, usually 20-25 minutes into the game.

Also, here is a screenshot of BlueScreenViewer window, dont know if its any helpful tho:
http://puu.sh/1FBFQ

Hope you guys can help me.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
Code:
[COLOR="red"]BugCheck 1000007E[/COLOR], {ffffffffc0000005, fffff80002eb5dee, fffff880035ee5e8, fffff880035ede50}

Probably caused by : [COLOR="Red"]memory_corruption [/COLOR]( nt!MiResolveTransitionFault+14e )

Code:
Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

Install Service Pack 1:

Code:
Windows 7 Home Premium 64-bit ([COLOR="red"]6.1, Build 7600[/COLOR]) (7600.win7_gdr.120830-0334)
Service Pack 1 has provided many security and stability updates for Windows 7, which would be highly beneficial for your system.

memory_corruption doesn't necessary mean that a RAM module is faulty, it can also point to a object which corrupted the RAM at the time of the crash, for instance a corrupted driver or program. Paging files and the CPU caches can also be causes.

Follow these steps -

Test for any corrupted drivers, by running Driver Verifier for least 24 hours, stop the test if a BSOD occurs before this time frame. Driver Verifier will place stress on the drivers within your system, which will cause corrupted drivers to crash and hopefully be pinpointed.
:info: More Help and Information with Driver Verifier - http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

Memory:
Run Memtest86+ for least 7-8 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.
 

My Computer My Computer

Computer type
Laptop
Thank you for your response!
I will keep you updated as i try these things.

Edit:
Installed SP1, played LoL for about an hour and got another BSOD
This time its a new one
system_service_exception, 0x0000003b caused by driver raspptp.sys
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
Code:
[COLOR="Red"]BugCheck 3B[/COLOR], {c0000005, fffff80002ed5311, fffff8800d85d100, 0}

Probably caused by : [COLOR="red"]hardware[/COLOR] ( nt!KiSystemServiceExit+b6 )

Code:
Usual causes:  System service, Device driver, graphics driver, memory

raspptp.sys is a Windows driver, and is not usually the cause of BSODs.

Follow these steps -

Test for any corrupted drivers, by running Driver Verifier for least 24 hours, stop the test if a BSOD occurs before this time frame. Driver Verifier will place stress on the drivers within your system, which will cause corrupted drivers to crash and hopefully be pinpointed.
:info: More Help and Information with Driver Verifier - http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

Memory:
Run Memtest86+ for least 7-8 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.
 

My Computer My Computer

Computer type
Laptop
Just ran Memtest86 for 14 passes with no errors
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
It doesn't seem that the RAM appears to be the issue, run Driver Verifier for least 24 hours (further information in above post).
 

My Computer My Computer

Computer type
Laptop
I am currently running it, no BSODs so far.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
Post back any results after the 24 hour period, you may stop the test if a BSOD does occur before this time scale :)
 

My Computer My Computer

Computer type
Laptop
Just got another BSOD after 1.5-2 hours of playing
Although i dont know if i did everything right. I selected all the non-microsoft drivers, restarted the pc successfully and started using it as i usually would (i.e. surfing internet and gaming). Got BSOD after 1.5-2hours of gaming but my pc seem to freeze on the blue screen so i had to manually reset it.
After that i turned the pc on again, disabled verifier and ran the SF tool.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
Code:
[COLOR="Red"]BugCheck 1E[/COLOR], {0, 0, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )

Code:
Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

The BSOD didn't point to any real cause, and your drivers seem to be all updated as far as I'm aware.

Why do you have a HP program on a Asus machine?

Code:
Start Menu\Programs\Hewlett-Packard Company

Graphics Card:
:warn:Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components.

Use the following program to monitor your hardware temperatures during the stress test:
Reduce the number of programs at startup, to avoid any driver or program conflicts:
 

My Computer My Computer

Computer type
Laptop
oh, its a little program that i installed yesterday, i highly doublt this is the cause of BSOD
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
I've added to my last post, and why do you need a HP program?
 

My Computer My Computer

Computer type
Laptop
I ran the 1hour GPU test with OCCT earlier today after enabling verifier.
The GPU temeratures were quite high, but they said i had to stop the test if GPU temp exceeded 80C, but it never got any higher than 79C, so yeah.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
Please upload all the screenshots for OCCT, and follow the other suggestions in my last post, personally I would remove the HP program as it will just be bloatware which will corrupt your system, and is most probably not compatible with a Asus system.
 

My Computer My Computer

Computer type
Laptop
I wasnt aware of that it was an HP programm, they said it was a kind of USB format tool that i could use to run memtest86 from a usb flash drive.
I never used it as i found a better way to do it. I have uninstalled it now.

Edit:
I see now, i didnt run the memtest of my GPU, i will do it right now and update you when its done.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
Re-run the OCCT test for least one hour, and then upload all the screenshots produced by the tests.
:warn: Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components.

:info: Remember to enable the error-checking option.
 

My Computer My Computer

Computer type
Laptop
Here is a screenshot of memetest i just ran
Also, for some reason the picture (under the test) on my screen isnt moving at all when i check the Error Check box.
Is is some kind of a bug it is it supposed to be like that?

Edit:
Got a BSOD while running the GPU test with error check on.
Will upload the zip file in a moment.

Edit2:
Installed an older video driver version and ran the GPU test for 1 hour, no BSOD this time, the test gave me 0 errors.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
Bump.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
Code:
[COLOR="Red"]BugCheck 3B[/COLOR], {c0000005, fffff800031c305d, fffff8800d14eda0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObpLookupObjectName+20d )

Code:
Usual causes:  System service, Device driver, graphics driver, memory

Code:
4: kd> lmvm nvlddmkm
start             end                 module name
fffff880`05878000 fffff880`06399000   nvlddmkm   (deferred)             
    Image path: [COLOR="red"]nvlddmkm.sys[/COLOR]
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="Red"]Sat Dec 01 03:24:02 2012[/COLOR] (50B97852)
    CheckSum:         00B0A675
    ImageSize:        00B21000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Leave this thread open for around a week, and post back any BSODs.
 

My Computer My Computer

Computer type
Laptop
OCCT didnt save the screenshot for some reason, i dont know why, the only thing i got was "test completed with no errors" on top of OCCT window.
Also i tried to run a 5h test over night but my pc restarded due to an update.
I can run another test right now and upload the screenshot right after.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7-2630QM CPU @ 2.00GHz4,00 GB(1) Intel(R) HD Graphics Family (2) NVIDIA Ge...
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
ASUSTeK Computer Inc. N53SV
Memory
4,00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Skjermlyd
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
ST9500325AS
Mouse
Razer Mamba 2012
Back
Top