BSOD when playing most games or watching YouTube videos

ncolon

New member
Local time
11:40 AM
Messages
1
This BSOD happens mostly when I'm trying to run games. I don't do anything particularly graphically intensive on my computer, mostly WoW and things like Starbound and League of Legends. It also crashes occasionally while watching YouTube videos though this is much less frequent. The research I've done seems to imply it's some kind of issue with my drivers, but I have no idea how I would begin to solve that. I've tried re-installing my video drivers from scratch and it hasn't solved the issue. If you can do anything to help me out, I'd be very grateful. Thanks.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bit4.00 GBNVIDIA Quadro FX 2800m
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Precision M6500
OS
Windows 7 Professional 64 bit
Memory
4.00 GB
Graphics Card(s)
NVIDIA Quadro FX 2800m
Antivirus
Avast, Microsoft Security Essentials
Browser
Chrome
Hi ncolon.

The latest BSOD dump in the zip is of 07/03. It is a stop 0x3B.
Code:
BugCheck 3B, {80000004, fffff80002cc2e5a, fffff88009d14f90, 0}

Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXSave+aa )

Followup: MachineOwner
---------
Though it is not saying anything else precisely, but display driver failure is one of the probable causes of a stop 0x3B.

As your GPU is FX 2800M, try NVIDIA DRIVERS 314.22WHQL

  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

And, disable Hardware Acceleration. Open a video in YouTube. When it is started, right click on the screen and choose "settings"



In the resulting window, uncheck the option for hardware acceleration, and then close the window.


Also, see these tutorials:

Let us know the results.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Back
Top